94 results found
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S8 and S4D escript dispensed elsewhere notification needed when repeat not due
If a S8 or a S4D e script has been dispensed elsewhere, a notification does not pop up if the prescription interval has not yet lapsed. Can this be implemented into dispensing software to prompt pharmacist that the interval has not lapsed yet and should not be dispensed.
1 voteReleased April 2025 https://webhelp.fred.com.au/dispense/Release%20Notes/dispense-2025-april.htm
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Dispensing shortcut 'aey' - please change from 'Avoid contact with eyes' to 'into the affected eyes'
For more than 20 years, different pharmacies and dispensing systems have used the shortcut, 'aey' for: into the affected eyes.
Now, FRED dispense plus has made it the opposite direction of: AVOID contact with eyes or mucous membranes.
As it is a system sig, it cannot be changed. Please remove it all together, or allow us to adjust it to our preferred sig.
Extensive muscle memory has me writing incorrect directions on dispensing labels.Thank you
1 vote -
Have "tags" for patients that are highlighted on the profile bar. eg. "WEBSTER PT", "MEDADVISOR", "SIMILAR/SAME NAME ALERT", "TOP CUSTOMER"
The tags should be coloured and easily seen, and ticked easily from the main profile edit screen. Would be a killer feature.
20 votesReleased November 2024 https://webhelp.fred.com.au/dispense/Release%20Notes/dispense-2024-november.htm
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eRx got cancelled with a new token scanned
We have encountered several occasions when we scan a new token at wait screen, it straight away cancels the latest prescription done. It is observed that it always happens when the token as a "C" as the first alphabet of the code. Could you please add a warning or extra confirmation to avoid it?
2 votesWe've attempted to buffer the input on the wait screen, please let us know if still an issue
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markoff owing
When the system prompted to adjust the SN entitlement from last year, it inquired about updating patient details. Even though "NO" was chosen, the system incorrectly calculated the price to be paid. To rectify this, the patient's SN number from last year needs to be entered in the patient details. This particular problem has not arisen in previous years.
1 voteThis issue was fixed in the latest release
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Have the version number on for the relevant release notes on WebHelp
This will help customers know if they have the most up-to-date version and what new features are available to them.
3 votesReleased 14th March 2024
From the Help Menu, Click 'About Fred Dispense Plus' to see the version number.
The version number is also included in the release notes e.g. v31
https://webhelp.fred.com.au/dispense/Release%20Notes/dispense-2024-march.htm
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Exclude scripts from mySL
Can we please have a checkbox or easy way to change the 'exclude from mySL' option? In Fred Classic, the shortcut (Shift-Ctrl-X) was visible at the very bottom of the screen - which was still hard to see.
Now, there is no shortcut visible - which is hard for techs to remember it.
A checkbox similar to the 'myHR' checkbox would be ideal.
2 votes -
6 votes
Released in January 2024 https://webhelp.fred.com.au/dispense/Release%20Notes/dispense-2024-january.htm
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Prompt to advise scan check has already been performed correctly if a different medication is accidentally scanned
Scenario:
- Pharmacist scans label followed by correct medication
- Scan check banner appears green
- Scan check banner remains on the screen
- Pharmacist accidentally scans a different medication
- Scan check banner turns red
- Scan check on wait screen will appear with a cross, even though initial scan check was correct20 votesA prompt will now appear in the latest release
https://webhelp.fred.com.au/dispense/Release%20Notes/dispense-2024-september.htm
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Min NHS Price based on Quantity
With the 60-day dispensing changes, we would like to be able to set a NHS Min based on quantity of packs being dispensed.
eg. 1 pack min is $18.95, when 2 or more then the price is $28.9548 votesReleased April 2025 https://webhelp.fred.com.au/dispense/Release%20Notes/dispense-2025-april.htm
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Report on 60 day dispensing
Report to show the number of 60 day scripts dispensed with profit and maybe quantify loss of dispense fee. Script report that can be run for a given date range
26 votesReleased 14th March https://webhelp.fred.com.au/dispense/Release%20Notes/dispense-2024-march.htm
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2nd dispensary label with spillover instructions no longer displays price
Until recently the 2nd directions spillover dispensary label had a price.Can we have it back please or is there a setting for this change?
4 votesReleased in January 2024 https://webhelp.fred.com.au/dispense/Release%20Notes/dispense-2024-january.htm
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Drug CODE column
Can the drug 'CODE' column be made wider so we can see the complete code
3 votesReleased in January 2024 https://webhelp.fred.com.au/dispense/Release%20Notes/dispense-2024-january.htm
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Print facility name on every label
Facility name to print on every label when there are multiple labels.
1 vote -
repeats dispensing at old price
If there has been a change to a private (or PBS) price, currently when the person presents with a repeat it defaults to the pricing from before the price change, can it automatically update to the new pricing?
3 votesReleased in January 2024 https://webhelp.fred.com.au/dispense/Release%20Notes/dispense-2024-january.htm
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Print SN20 rule date on escript token
User would like the SN20 rule date to print on escript token printout
3 votesReleased July 2023 https://webhelp.fred.com.au/dispense/Release%20Notes/dispense-2023-july.htm
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multiple label warning
Fred Dispense classic had a warning when you accidentally requested to print more than 10 labels. If that can be introduced to Fred Dispense Plus that would be great!
2 votes -
Prompt when escripts are canceled in the wrong order
If escripts dispense records are not canceled in the reverse chronological order, it will break the repeat chain and does not reactivate the original token. Fred Dispense Plus should prompt the user about this before escript gets canceled to prevent the issue from happening.
1 voteReleased in January 2024 https://webhelp.fred.com.au/dispense/Release%20Notes/dispense-2024-january.htm
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report timeout
Can we have a tick-box that, when ticked, overrides a report query timeout limit? Some reports do need to "run" for > 30 seconds.
1 voteImproved query performance in the May/June 2023 release
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Print Preview as default for "Report Printer"
No problem. I just want to thank you for adding this option; It's just awesome!
1 voteThank you for the feedback
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