93 results found
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$100,000.00
Increase the limit/abolish the limit of the amount of money you can make in a singular direct debit payment to a credit account; The limit is currently $100,000,00. This is important because we cannot make accurate payments with ease, changing this will improve work flow.
2 votes -
Allow a customer statement message for specific groups of customer
I'd like to be able to add a statement comment for a specific group of customers. For example, I'd like to include a comment indicating date of direct debit deduction.
2 votes -
Add option to edit Quantity on hand while editing an ordering draft
On Old Fred Mobility, there were 3 tabs available while editing an order. The middle tab allowed us to correct SOH. This tab is no longer available in the NEW Fred Mobility (please re-introduce this).
3 votes -
Ability to generate and handle ABA Files
The ability for Fred Office to generate a statement in line with the ABA (Australian Bankers Association) format.
Allow Fred Office to store banking details, export an ABA file then re-import payment details.
1 vote -
Fred Office statements layout
Choice Pharmacy Vincentia - would like to have the customer statement layout changed a bit. Currently when generating the Customer statement. The Account name and address is right under the Pharmacy details.
Would like to have at lease 1 to 2 blank lines after the Pharmacy ABN details before the customers name and address is shownrefer to ticket - https://fredit.zendesk.com/agent/tickets/579117
1 vote -
Add a user/cashier permission to complete a return
Add a cashier permission under Fred Office Users to limit or require a second user to login when processing a return transaction
1 vote -
Forward Date Account Payments in Payment Importer
Prior to the last Fred Office Plus updated we were able to import a Payment file via Payment Importer with the date the Direct Debit was to occur. We prepare the Direct Debit file at the beginning of the week, the direct debit then occurs on a set date each month (in our case the 20th), we were able to import this file at preparation and apply to the payments, this ensures the details match what is being direct debited.
The ability to forward date gives us more flexibility when using this feature and ensures that mistakes are not made…1 vote -
Show history for items dispensed where stock does not deduct
If using the 'do not deduct stock' dispense option, show a line in "Item movement history" with the sales transaction --- include an indicator to show no stock movement has occurred but a sale has occurred
1 vote -
Show history for items dispensed where stock does not deduct
If using the 'do not deduct stock' dispense option, show a line in "Item movement history" with the sales transaction --- include an indicator to indicate not stock movement has occurred but a sale has occurred.
1 vote -
Stocktake function should ignore "Committed" stock
The current stocktake feature as of 30/08/25 currently includes "Committed" stock (i.e. stock dispensed for a patient but not yet paid for) in the total SOH count.
e.g. Lets say I have 5 boxes of Lipitor 10mg on the shelf, AND I have x2 boxes of Lipitor 10mg on the pick up shelves dispensed for patients coming back later today to collect. If I started a stocktake and used the mobility scanner to count the 5 boxes on the shelf, then the Stocktake would have a "Counted" value of 5. This stocktake also has a "Committed" value of 2, which…
1 vote -
Account Group
Currently it is quite time consuming and clunky to add accounts to set groups, going through the 'Assistants, group' option. Also, if an account needs to be moved to a different group, we need to find it in the old group and then move to the new group (which relies on staff remembering what group the account was in).
It would be time efficient if we could access and alter the account group through the customers account tile directly.
We use this feature to save time when printing accounts, so they will group similar accounts together (ie. Front Shop/Webster/posted accounts).
1 vote -
add in additional fields to the dashboard
Add in a profitability snapshot to the dashboard, similar to the Z report fields where you have sales and cost of goods.
Add in top stock item movers both front of shop and dispensary1 vote -
Create a Report to View Cash Drop/Payouts
Add Cash Drop/Payouts to the Batch Tender/Transaction Details report.
11 votes -
Mobile Phone App for Stocktake and General Scanning
We would like a basic mobile phone application for our staff to use on their personal devices to allow
- stocktake both batch and scan and count
- printing shelf tickets/labels
- receiving orders
5 votes -
Option to add 0.5 as a reorder point
When using reorder points, it would be good to be able to add 0.5 as an option. There may be times where a partial box is dispensed but t's a slow mover so reorder point would be set to 0 and so the ordering template will not capture this item.
1 vote -
Loyalty Card Number for AutoCharge
For our webster packing patients we use Autocharge in FredDispense Plus so dispensing goes straight to an account. It would be great if loyalty card number could be used with these accounts so they can accumulate points and help us record loyalty within our transactions.
1 vote -
FredOffice ordering: new template based on FredDispense
FredDispense ordering: have an auto-generate template in FredOffice, based only on dates, and whatever was dispensed in FredDispense between those dates. Regardless of the category of that drug. If there is a way to do this already, let me know.
5 votesGreat suggestion. Assume this would still want to have the usual considerations of current SOH and on order?
Would '? dispense' items also need to be included?
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bulk
Bulk charge script items on till to an account. or remove from Till:
In QLD due to free flu vaccines needing to be charged to a QLD health account. It would save a lot of labour individually charging scripts to an account
1 vote -
Drug description to be included on the customer statement when dispensed by Blank.
When a user dispenses an item using Blank in Fred Dispense Plus, the charge is recorded as "Blank Misc" on the customer's account in Fred Office. The user would like the exact item description entered during Blank dispensing to appear on the customer's statement, ensuring the customer knows what was dispensed from the statement. The user wants this flexibility to avoid the need to create an own brand drug card and link it to an item card.
3 votes -
Customer previous monthly account balance should be shown at the till - not just the running total
Currently a customers account balance is shown at the till - if they are wanting to make a monthly account payment we need to go into Fred Office, look up the customer name, then look at the previous months balance
It would be great if the previous months account balance showed at the till4 votes
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