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FRED OFFICE PLUS

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66 results found

  1. Increase the limit/abolish the limit of the amount of money you can make in a singular direct debit payment to a credit account; The limit is currently $100,000,00. This is important because we cannot make accurate payments with ease, changing this will improve work flow.

    3 votes

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  2. On Old Fred Mobility, there were 3 tabs available while editing an order. The middle tab allowed us to correct SOH. This tab is no longer available in the NEW Fred Mobility (please re-introduce this).

    4 votes

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    1 comment  ·  Mobility  ·  Admin →
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  3. I'd like to be able to add a statement comment for a specific group of customers. For example, I'd like to include a comment indicating date of direct debit deduction.

    2 votes

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  4. A lot of our credits are due to incorrect quantities being ordered resulting in wrong pricing. This is only generally discovered after the invoice is committed when we reach pricing review
    It would be really useful to have a way to revert a committed invoice and process the RA, or in pricing review an option to right click and create a credit.

    1 vote

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  5. If using the 'do not deduct stock' dispense option, show a line in "Item movement history" with the sales transaction --- include an indicator to indicate not stock movement has occurred but a sale has occurred.

    1 vote

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    1 comment  ·  New Feature  ·  Admin →
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  6. The ability for Fred Office to generate a statement in line with the ABA (Australian Bankers Association) format.

    Allow Fred Office to store banking details, export an ABA file then re-import payment details.

    1 vote

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    0 comments  ·  New Feature  ·  Admin →
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  7. Choice Pharmacy Vincentia - would like to have the customer statement layout changed a bit. Currently when generating the Customer statement. The Account name and address is right under the Pharmacy details.
    Would like to have at lease 1 to 2 blank lines after the Pharmacy ABN details before the customers name and address is shown

    refer to ticket - https://fredit.zendesk.com/agent/tickets/579117

    1 vote

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  8. We would like a basic mobile phone application for our staff to use on their personal devices to allow

    1. stocktake both batch and scan and count
    2. printing shelf tickets/labels
    3. receiving orders
    6 votes

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    0 comments  ·  New Feature  ·  Admin →
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  9. When a user dispenses an item using Blank in Fred Dispense Plus, the charge is recorded as "Blank Misc" on the customer's account in Fred Office. The user would like the exact item description entered during Blank dispensing to appear on the customer's statement, ensuring the customer knows what was dispensed from the statement. The user wants this flexibility to avoid the need to create an own brand drug card and link it to an item card.

    4 votes

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  10. Currently a customers account balance is shown at the till - if they are wanting to make a monthly account payment we need to go into Fred Office, look up the customer name, then look at the previous months balance
    It would be great if the previous months account balance showed at the till

    5 votes

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  11. Add in a profitability snapshot to the dashboard, similar to the Z report fields where you have sales and cost of goods.
    Add in top stock item movers both front of shop and dispensary

    1 vote

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  12. When using reorder points, it would be good to be able to add 0.5 as an option. There may be times where a partial box is dispensed but t's a slow mover so reorder point would be set to 0 and so the ordering template will not capture this item.

    1 vote

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  13. For our webster packing patients we use Autocharge in FredDispense Plus so dispensing goes straight to an account. It would be great if loyalty card number could be used with these accounts so they can accumulate points and help us record loyalty within our transactions.

    1 vote

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    0 comments  ·  New Feature  ·  Admin →
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  14. FredDispense ordering: have an auto-generate template in FredOffice, based only on dates, and whatever was dispensed in FredDispense between those dates. Regardless of the category of that drug. If there is a way to do this already, let me know.

    5 votes

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  15. Bulk charge script items on till to an account. or remove from Till:

    In QLD due to free flu vaccines needing to be charged to a QLD health account. It would save a lot of labour individually charging scripts to an account

    1 vote

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    0 comments  ·  New Feature  ·  Admin →
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  16. When we add a comment to the remarks section of our accounts to advise the staff on the till of some information regarding that particular account - it does not stand out and is very easy to miss. It would be better if it was large font/bold/coloured or a pop up like in Fred dispense.

    7 votes

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  17. During a batch stocktake, pressing +++ is more effort than using number pad. You can press the QTY, then enter a value and tick but the slight lag/screen adjustment from the keyboard displaying disrupts workflow. Please keep the number pad on the bottom of the screen at all times.

    2 votes

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  18. Please add the ability to adjust for Minimum Hold Quantities (reorde point) in a Rate of Usage order. Currently you can do 'either' a ROU order OR a Replenishment order to the restock level.

    We want to do a Rate Of Usage order which also factors in minimum stock levels for items that have a low rate of usage.
    We want to keep 20 of X in stock at all times. X has a low rate of usage so is not currently ordered in a ROU order until we have 5 left, this makes the shelves look terrible.

    1 vote

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  19. Since Fred Office is used to access the customer portal, a popup notification when a ticket is updated would eliminate the need to constantly check emails for responses. This would allow us to address additional information requests more quickly (for tickets marked as pending).

    1 vote

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  20. When selecting a Waiting Script, select all scripts for safety net linked family members

    1 vote

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    0 comments  ·  New Feature  ·  Admin →
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