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FRED OFFICE PLUS

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FRED OFFICE PLUS

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69 results found

  1. Reprinting a receipt has a number of added steps in Fred POS Plus.
    Please add the ability to default and print to the receipt printer one, as it did in the old POS for both Reprint Last Receipt and from the Journal

    5 votes

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  2. When accessing a patient's debtor account from within Fred Dispense Plus, have an option to view/update account remarks and add patient to an account group. This saves having to navigate into Fred Office, after creating a new account from within Fred Dispense Plus, to add the customer to an account group or update remarks.

    3 votes

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  3. Bath tender Details/Transaction Details Report now shows the Transaction Type "Payout". Please add a column to include the "Comment" entered at POS during Petty Cash descriptions

    3 votes

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  4. We have Loyalty that requires us to Find Customer at the POS, Prior to upgrading we had customised this to show All Customers by default, the new POS does not have this and we either have to press F11 or click All.
    Could the options to change the default searching be added back into the system.

    1 vote

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  5. Customer details displayed within the Fred POS Plus is difficult to read. The font is smaller than the rest of the POS and the colour contrast is hard to see.

    There are potential privacy issues if sales are placed onto the incorrect customer account. Plus problems if the loyalty redemption etc happen with the wrong customer.

    1 vote

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  6. It would be good to be able to set up tills to print 2 receipts for when transactions are put onto a customers account.

    6 votes

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  7. It would be a good idea to add a specific Permission in Fred Office to allow/not allow Miscellaneous sales (98 or 99 sales) at the register. Currently, Fred Office is not able to restrict this and users from all different level can perform 98 or 99 sales at the register. It would be nice if we can limit this feature to only managers/supervisor.

    1 vote

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  8. Customer details displayed within the Fred POS Plus is difficult to read. The font is smaller than the rest of the POS and the colour contrast is hard to see.

    There are potential privacy issues if sales are placed onto the incorrect customer account. Plus problems if the loyalty redemption etc happen with the wrong customer.

    1 vote

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  9. current stock valuation report has NO option that allows scheduling like other reports do which is frustrating. You have to manually enter in the date each time.

    e.g. Schedule to run this report at the end of each month & email.

    2 votes

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  10. Ability to view cost price to assist with calculating ad-hoc discounts

    6 votes

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  11. Changes to Fred office statement numbers in Ver. 5.5 ability to change/ toggle option off. Would like to have the statement number change back to the original numbers instead of using the global number sequence

    2 votes

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  12. It would be great if we can add a column to either the contacts section or in a customers report that can show the customers phone number.

    3 votes

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  13. On the payment audit report, please have the option for the total of each tender type used in that sale.
    Some sales are not rung out as loyalty points only, and we would like to know exactly how much was spent as loyalty vs other tender type

    1 vote

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  14. on POS plus the new search feature is too broad and includes addresses as well as customer names. this causes issues like:

    • if you search for surname Jones, everybody who lives in Jones St shows up in Waiting Scripts instead of just customers with surname Jones
    • if you search for surname Griffith, everybody who lives in the suburb of Griffith shows up instead of just customers with that surname
    1 vote

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  15. currently we are able to set promotional prices that are higher than the current item price in the promotions section, but then they do not scan at this higher price at the till.

    would be great to have the ability to temporarily increase prices (eg on public holidays) without having to change the item price.

    2 votes

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  16. Under item movement history, please add extra options for columns:
    1) actual sale price after discount
    2) discount amount
    I think this will help to quickly see what we sold the item for vs. retail price at each transaction line without reprint receipt to work out if we discounted the item or not.

    1 vote

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  17. Ability to limit the discount % that can be applied to certain items. For example 5% on low-margin goods, so that account customers set with a 10% discount don't get the full 10% discount on these low profit items.

    1 vote

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  18. Communication between FRED office and Modeus DD book needs to be improved, especially when dealing with expired stock. Currently I can only do as a transfer out for expired stock which only populates as stock to be entered in Modeus. It would great if FRED Office had a completely separate function for expired stock that populates as "To Be Destroyed" in Modeus and you approve each item to be transferred to the destruction register. Saving time. This also goes for replacement stock for faulty S8's common in Medicinal Cannabis.

    1 vote

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  19. Hello, we would like to add BPoint as a payment option, this requires a website link and a QR code to be added, there is not enough space in payment options to add this.
    thank you
    Kathy & Justin

    1 vote

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  20. Bring back the merge customer feature for layby accounts.

    1 vote

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