66 results found
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Easy return for credit process when in pricing review
A lot of our credits are due to incorrect quantities being ordered resulting in wrong pricing. This is only generally discovered after the invoice is committed when we reach pricing review
It would be really useful to have a way to revert a committed invoice and process the RA, or in pricing review an option to right click and create a credit.1 voteThanks for your feedback. We will monitor for votes
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$100,000.00
Increase the limit/abolish the limit of the amount of money you can make in a singular direct debit payment to a credit account; The limit is currently $100,000,00. This is important because we cannot make accurate payments with ease, changing this will improve work flow.
3 votes -
Ability to generate and handle ABA Files
The ability for Fred Office to generate a statement in line with the ABA (Australian Bankers Association) format.
Allow Fred Office to store banking details, export an ABA file then re-import payment details.
1 voteWe would prefer to integrate to a provider rather than store bank details at this stage. Will watch the votes on this one
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Allow a customer statement message for specific groups of customer
I'd like to be able to add a statement comment for a specific group of customers. For example, I'd like to include a comment indicating date of direct debit deduction.
2 votes -
Fred Office statements layout
Choice Pharmacy Vincentia - would like to have the customer statement layout changed a bit. Currently when generating the Customer statement. The Account name and address is right under the Pharmacy details.
Would like to have at lease 1 to 2 blank lines after the Pharmacy ABN details before the customers name and address is shownrefer to ticket - https://fredit.zendesk.com/agent/tickets/579117
1 voteThankyou for your feedback
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Show history for items dispensed where stock does not deduct
If using the 'do not deduct stock' dispense option, show a line in "Item movement history" with the sales transaction --- include an indicator to indicate not stock movement has occurred but a sale has occurred.
1 voteWhat would you use this information for? Is it for ordering, usage, or needed in a report? Thanks your feedback
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add in additional fields to the dashboard
Add in a profitability snapshot to the dashboard, similar to the Z report fields where you have sales and cost of goods.
Add in top stock item movers both front of shop and dispensary1 vote -
Option to add 0.5 as a reorder point
When using reorder points, it would be good to be able to add 0.5 as an option. There may be times where a partial box is dispensed but t's a slow mover so reorder point would be set to 0 and so the ordering template will not capture this item.
1 vote -
Loyalty Card Number for AutoCharge
For our webster packing patients we use Autocharge in FredDispense Plus so dispensing goes straight to an account. It would be great if loyalty card number could be used with these accounts so they can accumulate points and help us record loyalty within our transactions.
1 voteThankyou for your feedback
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bulk
Bulk charge script items on till to an account. or remove from Till:
In QLD due to free flu vaccines needing to be charged to a QLD health account. It would save a lot of labour individually charging scripts to an account
1 voteThanks - your suggestion makes sense. We will monitor this for votes
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Add option to edit Quantity on hand while editing an ordering draft
On Old Fred Mobility, there were 3 tabs available while editing an order. The middle tab allowed us to correct SOH. This tab is no longer available in the NEW Fred Mobility (please re-introduce this).
4 votesWill look to bundle several mobility requests together for a future release.
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Adjust for Minimum Hold Quantities in a Rate of Usage order
Please add the ability to adjust for Minimum Hold Quantities (reorde point) in a Rate of Usage order. Currently you can do 'either' a ROU order OR a Replenishment order to the restock level.
We want to do a Rate Of Usage order which also factors in minimum stock levels for items that have a low rate of usage.
We want to keep 20 of X in stock at all times. X has a low rate of usage so is not currently ordered in a ROU order until we have 5 left, this makes the shelves look terrible.1 voteThanks for your Feedback - that is a great suggestion.
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Notification in Fred office when a customer portal ticket us updated
Since Fred Office is used to access the customer portal, a popup notification when a ticket is updated would eliminate the need to constantly check emails for responses. This would allow us to address additional information requests more quickly (for tickets marked as pending).
1 vote -
Waiting Scripts to select all Safety Net Family members automatically
When selecting a Waiting Script, select all scripts for safety net linked family members
1 voteThankyou for your suggestion
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Prevent users from accessing Activity in Fred Office
Currently the Permissions in Fred Office do not prevent users from accessing the activity view in Fred Office. Users with no permissions at all can still view transactions and takings via this window.
Please allow the permissions to prevent this window from being viewed.
1 voteThanks for your suggestion, we will monitor votes on this request.
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Fred Mobility Stocktake - Set QTY to be 1 as default,
If I have scanned an item during stocktake, the QTY currently shows as 1 and I need to input a qty or press + to increase. Assume if I have scanned the item that I want at least 1 to show in stocktake file
1 voteCan you confirm the Mobility device in use?
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Stock on Fred Mobility - Include a permanent number pad to appear during stocktake
During a batch stocktake, pressing +++ is more effort than using number pad. You can press the QTY, then enter a value and tick but the slight lag/screen adjustment from the keyboard displaying disrupts workflow. Please keep the number pad on the bottom of the screen at all times.
2 votes -
disable editing script in Dispense if it is selected at the till POS
Many errors happen when editing a script that is selected at the till. Minfos prevents editing of scripts that are selected for payment at the till, and will prompt the pharmacist (via popup) to close the script on the till (de-select) in order to be able to edit it in dispense.
I think this should be default behaviour, but unfortunately it isn't.1 voteThanks for the great suggestion.
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Drug description to be included on the customer statement when dispensed by Blank.
When a user dispenses an item using Blank in Fred Dispense Plus, the charge is recorded as "Blank Misc" on the customer's account in Fred Office. The user would like the exact item description entered during Blank dispensing to appear on the customer's statement, ensuring the customer knows what was dispensed from the statement. The user wants this flexibility to avoid the need to create an own brand drug card and link it to an item card.
4 votes -
Interim Statements for a Date Range
Add a new option to generate an Interim Statement or a Specified Date Range.
This will be used when packing for patients so that the changes and charges are able to be attached to the packs.
1 vote
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