76 results found
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Notification in Fred office when a customer portal ticket us updated
Since Fred Office is used to access the customer portal, a popup notification when a ticket is updated would eliminate the need to constantly check emails for responses. This would allow us to address additional information requests more quickly (for tickets marked as pending).
1 vote -
Waiting Scripts to select all Safety Net Family members automatically
When selecting a Waiting Script, select all scripts for safety net linked family members
1 vote -
fractional number in invoice
To be able to receive partial quantities in Fred Office invoice. For example Flu vaccine pack of 10 appears as 1 in Fred Office invoice, but we only received 2 injections transferred from another pharmacy. We could not input 0.2 into the invoice. It only accepts whole numbers!
1 vote -
1 vote
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Prevent users from accessing Activity in Fred Office
Currently the Permissions in Fred Office do not prevent users from accessing the activity view in Fred Office. Users with no permissions at all can still view transactions and takings via this window.
Please allow the permissions to prevent this window from being viewed.
1 vote -
Fred Mobility Stocktake - Set QTY to be 1 as default,
If I have scanned an item during stocktake, the QTY currently shows as 1 and I need to input a qty or press + to increase. Assume if I have scanned the item that I want at least 1 to show in stocktake file
1 vote -
Stock on Fred Mobility - Include a permanent number pad to appear during stocktake
During a batch stocktake, pressing +++ is more effort than using number pad. You can press the QTY, then enter a value and tick but the slight lag/screen adjustment from the keyboard displaying disrupts workflow. Please keep the number pad on the bottom of the screen at all times.
1 vote -
Feedback on new feature 'Schedule a statement Charge/fee for a group of accounts'
Happy New Year everyone!
I'd just like to flag with the team my recent troubles with the newly added feature (I believe it was added in 5.2). After attempting to add a recurring account fee for a group of patients for a specific time at the end of the month, I noticed that after the specified time on the day set, this charge did NOT go through as intended. I did follow the guide posted on the knowledge base, so I don't think I set it up wrong, but maybe I did?
Thankfully I was able to get around this…
1 vote -
No Sales - Report
The ability to audit the "No Sale" function would be useful to get info on when the cash drawer was opened
1 vote -
disable editing script in Dispense if it is selected at the till POS
Many errors happen when editing a script that is selected at the till. Minfos prevents editing of scripts that are selected for payment at the till, and will prompt the pharmacist (via popup) to close the script on the till (de-select) in order to be able to edit it in dispense.
I think this should be default behaviour, but unfortunately it isn't.1 vote -
Drug description to be included on the customer statement when dispensed by Blank.
When a user dispenses an item using Blank in Fred Dispense Plus, the charge is recorded as "Blank Misc" on the customer's account in Fred Office. The user would like the exact item description entered during Blank dispensing to appear on the customer's statement, ensuring the customer knows what was dispensed from the statement. The user wants this flexibility to avoid the need to create an own brand drug card and link it to an item card.
3 votes -
Interim Statements for a Date Range
Add a new option to generate an Interim Statement or a Specified Date Range.
This will be used when packing for patients so that the changes and charges are able to be attached to the packs.
1 vote -
transferring broken packs
Ability to transfer broken packs to other stores. Other software providers have ability to transfer say half a pack out, otherwise we either have to transfer a full pack or reduce our stock by 1 manually
1 vote -
1 vote
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ksvensson@fsph.org.au
Is it possible please to add a field in the batch Tender/transaction details report to show the Gift Voucher redeemed please?
1 vote -
POS account pop up alerts
At point of sales could there be pop up notices when charging to a customer account. eg so staff see what is allowed to be charged to account. It needs to be large and click to make it go away.
1 vote -
Customer previous monthly account balance should be shown at the till - not just the running total
Currently a customers account balance is shown at the till - if they are wanting to make a monthly account payment we need to go into Fred Office, look up the customer name, then look at the previous months balance
It would be great if the previous months account balance showed at the till4 votes -
Purchase orders showing Store details and cost pricing
Ability to print/email a Purchase order from Fred Office that includes our store details (including shipping address) and the cost pricing (pricing quoted by Supplier). Currently only have option of including store details with no costs involved or if the cost price is included on the order, the store details are missing. Have had multiple Suppliers request purchase orders include our store details and address as well as the quoted prices of the items being ordered.
1 vote -
Pharmacy Site Prompt
For users that have more than one pharmacy registered to their Fred Office Plus account, have a prompt appear when logging into Fred Office that makes it more obvious which of the pharmacy accounts is currently being occupied, to prevent ordering and invoicing under the wrong pharmacy. Even better, prompt the user to select which of the pharmacy accounts they want to be 'occupying' after logging in. This would prevent ordering and invoicing under the wrong pharmacy, especially where there are pharmacists that work across multiple sites.
2 votes -
Mobile Phone App for Stocktake and General Scanning
We would like a basic mobile phone application for our staff to use on their personal devices to allow
- stocktake both batch and scan and count
- printing shelf tickets/labels
- receiving orders
4 votes
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