83 results found
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Autocreated Drug Items
Hi. Would love if preferred primary wholesaler could be ticked in Fred Office Stock cards when Autocreated Drug Items are created from dispensing. Seems to be inconsistent and random at the moment - even ticking wholesalers we don't have accounts with as primary. Need to be able to choose a Default primary supplier for all new autocreated items. Thank you
1 voteThanks for your feedback - that's a great enhancement to this function. We have created a work item for a future release.
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Easy return for credit process when in pricing review
A lot of our credits are due to incorrect quantities being ordered resulting in wrong pricing. This is only generally discovered after the invoice is committed when we reach pricing review
It would be really useful to have a way to revert a committed invoice and process the RA, or in pricing review an option to right click and create a credit.1 voteThanks for your feedback. We will monitor for votes
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Request to be able to copy the Alias in Fred Office.
Request from TW Moorooka, they would like to be able to copy the barcode/alias from the item card. Currently they have to write down the alias number as you can't copy what is in this section.
1 voteThis is not correct behaviour - I will log as a bug for correction in a future release
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$100,000.00
Increase the limit/abolish the limit of the amount of money you can make in a singular direct debit payment to a credit account; The limit is currently $100,000,00. This is important because we cannot make accurate payments with ease, changing this will improve work flow.
3 votes -
Ability to generate and handle ABA Files
The ability for Fred Office to generate a statement in line with the ABA (Australian Bankers Association) format.
Allow Fred Office to store banking details, export an ABA file then re-import payment details.
1 voteWe would prefer to integrate to a provider rather than store bank details at this stage. Will watch the votes on this one
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Allow a customer statement message for specific groups of customer
I'd like to be able to add a statement comment for a specific group of customers. For example, I'd like to include a comment indicating date of direct debit deduction.
2 votes -
Fred Office statements layout
Choice Pharmacy Vincentia - would like to have the customer statement layout changed a bit. Currently when generating the Customer statement. The Account name and address is right under the Pharmacy details.
Would like to have at lease 1 to 2 blank lines after the Pharmacy ABN details before the customers name and address is shownrefer to ticket - https://fredit.zendesk.com/agent/tickets/579117
1 voteThankyou for your feedback
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Add a user/cashier permission to complete a return
Add a cashier permission under Fred Office Users to limit or require a second user to login when processing a return transaction
1 voteWe have added this to the backlog for review.
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Forward Date Account Payments in Payment Importer
Prior to the last Fred Office Plus updated we were able to import a Payment file via Payment Importer with the date the Direct Debit was to occur. We prepare the Direct Debit file at the beginning of the week, the direct debit then occurs on a set date each month (in our case the 20th), we were able to import this file at preparation and apply to the payments, this ensures the details match what is being direct debited.
The ability to forward date gives us more flexibility when using this feature and ensures that mistakes are not made…2 votes -
Show history for items dispensed where stock does not deduct
If using the 'do not deduct stock' dispense option, show a line in "Item movement history" with the sales transaction --- include an indicator to indicate not stock movement has occurred but a sale has occurred.
1 voteWhat would you use this information for? Is it for ordering, usage, or needed in a report? Thanks your feedback
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Stocktake function should ignore "Committed" stock
The current stocktake feature as of 30/05/25 currently includes "Committed" stock (i.e. stock dispensed for a patient but not yet paid for) in the total SOH count.
e.g. Lets say I have 5 boxes of Lipitor 10mg on the shelf, AND I have x2 boxes of Lipitor 10mg on the pick up shelves dispensed for patients coming back later today to collect. If I started a stocktake and used the mobility scanner to count the 5 boxes on the shelf, then the Stocktake would have a "Counted" value of 5. This stocktake also has a "Committed" value of 2, which…
1 vote -
Account Group
Currently it is quite time consuming and clunky to add accounts to set groups, going through the 'Assistants, group' option. Also, if an account needs to be moved to a different group, we need to find it in the old group and then move to the new group (which relies on staff remembering what group the account was in).
It would be time efficient if we could access and alter the account group through the customers account tile directly.
We use this feature to save time when printing accounts, so they will group similar accounts together (ie. Front Shop/Webster/posted accounts).
1 voteFor consideration in a future release
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add in additional fields to the dashboard
Add in a profitability snapshot to the dashboard, similar to the Z report fields where you have sales and cost of goods.
Add in top stock item movers both front of shop and dispensary1 vote -
Option to add 0.5 as a reorder point
When using reorder points, it would be good to be able to add 0.5 as an option. There may be times where a partial box is dispensed but t's a slow mover so reorder point would be set to 0 and so the ordering template will not capture this item.
1 vote -
Loyalty Card Number for AutoCharge
For our webster packing patients we use Autocharge in FredDispense Plus so dispensing goes straight to an account. It would be great if loyalty card number could be used with these accounts so they can accumulate points and help us record loyalty within our transactions.
1 voteThankyou for your feedback
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bulk
Bulk charge script items on till to an account. or remove from Till:
In QLD due to free flu vaccines needing to be charged to a QLD health account. It would save a lot of labour individually charging scripts to an account
1 voteThanks - your suggestion makes sense. We will monitor this for votes
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Add option to edit Quantity on hand while editing an ordering draft
On Old Fred Mobility, there were 3 tabs available while editing an order. The middle tab allowed us to correct SOH. This tab is no longer available in the NEW Fred Mobility (please re-introduce this).
4 votesWill look to bundle several mobility requests together for a future release.
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Adjust for Minimum Hold Quantities in a Rate of Usage order
Please add the ability to adjust for Minimum Hold Quantities (reorde point) in a Rate of Usage order. Currently you can do 'either' a ROU order OR a Replenishment order to the restock level.
We want to do a Rate Of Usage order which also factors in minimum stock levels for items that have a low rate of usage.
We want to keep 20 of X in stock at all times. X has a low rate of usage so is not currently ordered in a ROU order until we have 5 left, this makes the shelves look terrible.1 voteThanks for your Feedback - that is a great suggestion.
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Notification in Fred office when a customer portal ticket us updated
Since Fred Office is used to access the customer portal, a popup notification when a ticket is updated would eliminate the need to constantly check emails for responses. This would allow us to address additional information requests more quickly (for tickets marked as pending).
1 vote -
Waiting Scripts to select all Safety Net Family members automatically
When selecting a Waiting Script, select all scripts for safety net linked family members
1 voteThankyou for your suggestion
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