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FRED OFFICE PLUS

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76 results found

  1. FredDispense ordering: have an auto-generate template in FredOffice, based only on dates, and whatever was dispensed in FredDispense between those dates. Regardless of the category of that drug. If there is a way to do this already, let me know.

    5 votes

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  2. When a user dispenses an item using Blank in Fred Dispense Plus, the charge is recorded as "Blank Misc" on the customer's account in Fred Office. The user would like the exact item description entered during Blank dispensing to appear on the customer's statement, ensuring the customer knows what was dispensed from the statement. The user wants this flexibility to avoid the need to create an own brand drug card and link it to an item card.

    3 votes

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  3. Currently a customers account balance is shown at the till - if they are wanting to make a monthly account payment we need to go into Fred Office, look up the customer name, then look at the previous months balance
    It would be great if the previous months account balance showed at the till

    4 votes

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  4. Add Cash Drop/Payouts to the Batch Tender/Transaction Details report.

    9 votes

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  5. We would like a basic mobile phone application for our staff to use on their personal devices to allow

    1. stocktake both batch and scan and count
    2. printing shelf tickets/labels
    3. receiving orders
    4 votes

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    0 comments  ·  New Feature  ·  Admin →
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  6. When we add a comment to the remarks section of our accounts to advise the staff on the till of some information regarding that particular account - it does not stand out and is very easy to miss. It would be better if it was large font/bold/coloured or a pop up like in Fred dispense.

    6 votes

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  7. For users that have more than one pharmacy registered to their Fred Office Plus account, have a prompt appear when logging into Fred Office that makes it more obvious which of the pharmacy accounts is currently being occupied, to prevent ordering and invoicing under the wrong pharmacy. Even better, prompt the user to select which of the pharmacy accounts they want to be 'occupying' after logging in. This would prevent ordering and invoicing under the wrong pharmacy, especially where there are pharmacists that work across multiple sites.

    2 votes

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    1 comment  ·  New Feature  ·  Admin →
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  8. Since Fred Office is used to access the customer portal, a popup notification when a ticket is updated would eliminate the need to constantly check emails for responses. This would allow us to address additional information requests more quickly (for tickets marked as pending).

    1 vote

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    0 comments  ·  New Feature  ·  Admin →
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  9. When selecting a Waiting Script, select all scripts for safety net linked family members

    1 vote

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    0 comments  ·  New Feature  ·  Admin →
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  10. To be able to receive partial quantities in Fred Office invoice. For example Flu vaccine pack of 10 appears as 1 in Fred Office invoice, but we only received 2 injections transferred from another pharmacy. We could not input 0.2 into the invoice. It only accepts whole numbers!

    1 vote

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  11. 1 vote

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  12. Currently the Permissions in Fred Office do not prevent users from accessing the activity view in Fred Office. Users with no permissions at all can still view transactions and takings via this window.

    Please allow the permissions to prevent this window from being viewed.

    1 vote

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  13. If I have scanned an item during stocktake, the QTY currently shows as 1 and I need to input a qty or press + to increase. Assume if I have scanned the item that I want at least 1 to show in stocktake file

    1 vote

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    0 comments  ·  Mobility  ·  Admin →
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  14. During a batch stocktake, pressing +++ is more effort than using number pad. You can press the QTY, then enter a value and tick but the slight lag/screen adjustment from the keyboard displaying disrupts workflow. Please keep the number pad on the bottom of the screen at all times.

    1 vote

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    0 comments  ·  Mobility  ·  Admin →
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  15. Happy New Year everyone!

    I'd just like to flag with the team my recent troubles with the newly added feature (I believe it was added in 5.2). After attempting to add a recurring account fee for a group of patients for a specific time at the end of the month, I noticed that after the specified time on the day set, this charge did NOT go through as intended. I did follow the guide posted on the knowledge base, so I don't think I set it up wrong, but maybe I did?

    Thankfully I was able to get around this…

    1 vote

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  16. The ability to audit the "No Sale" function would be useful to get info on when the cash drawer was opened

    1 vote

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    0 comments  ·  New Feature  ·  Admin →
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  17. Many errors happen when editing a script that is selected at the till. Minfos prevents editing of scripts that are selected for payment at the till, and will prompt the pharmacist (via popup) to close the script on the till (de-select) in order to be able to edit it in dispense.
    I think this should be default behaviour, but unfortunately it isn't.

    1 vote

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  18. The Import Stock from Robot feature is quick and easy however the All the Robots do not know which stock is waiting at the POS. Once an item is 'picked' then the robot reduces the stock on hand.

    If this processes was to update the Available Stock On Hand only for this stocktake type the process would be much more streamlined and committed SOH can be reviewed and maintained outside of the Robot Stocktake.

    3 votes

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  19. scan and import non- Electronic invoice into fred office and apply it from wholesalers who do not use Pharmyx such as accredited OR PHARMACARE

    2 votes

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  20. Add the ability to search by Item Lookup Code, Barcode, Cashier and Item Description in the Journal at the POS.

    This would reduce the requirement to search for this information in Fred Office.

    11 votes

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