Details on ePrescription repeats not translated
Very often when a repeat was scanned, paper or token, various details on last dispensing, same pharmacy or others, do not always translated properly - eg. private was dispensed but kept asking for authority detail when scanned, price not the same as last dispensed, number of repeats missing, interval missing for S8, need to keep entering medicinal cannabis item manually especially Cannatrek. These all make a very frustrating and slower dispensing experience.
Released in February 2023
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KL commented
We are experiencing the same issue
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Tom Chilcott commented
Is there any update on dispensing of DAA DVA E-Scripts? It automatically reverts to private, and makes us enter all details manually which is a very tedious process.
I feel like this could definitely be streamlined.
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Gav commented
Even dispensing repeats through F3, they automatically revert back to Non-PBS so if we are not double checking, the DVA DAA scripts are not being paid... :(
And even when we say YES to dispensing Repat scripts, it changes to Non-PBS.
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Nenad K commented
Normal script repeats will copy the previous dispensing price but e-scripts always revert to default price - Can we get this fixed please so when we dispense e-script repeats it copies the previous price we set for the patient?
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Gav commented
When doing DVA Authority prescriptions via tokens, it asks do you want to dispense as Repat Authority, but then reverts to Private script.
DVA DAA repeats are unable to be dispensed from tokens and we have to enter all details manually.
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Masa T commented
With paper repeat dispensing, the system uses the last dispensed price for the remainder of its repeats. (eg, if the user sets a special price for first dispensing, that special price is applied for the remainder of the repeat)
The behavior is different with Escripts repeat dispensing as the patient price is always set to default price.
The behavior should be the same between paper and Escript repeat dispensing.
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brett commented
When dispensing an under-copayment repeat on MedFlow from a QR code, and the original price has been modified, the repeat reverts to the maximum price and I have to adjust it each time.