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FRED DISPENSE PLUS

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FRED DISPENSE PLUS

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110 results found

  1. Shift Message on Address Label so it appears higher up

    Added Message on Address Label prints too low on the main label. It is very easy to miss because it usually overlaps the red "Keep out of reach of children" line on the bottom.

    Also, if the message is a little bit longer, it gets cut off from the label and part of it is missing.

    5 votes

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    0 comments  ·  Dispensing  ·  Admin →

  2. Account tile in dispense screen to display autocharging indicator

    Account tile shows account limit and balance but not indicator if a patient autocharges or not. Please include autocharge (yes or no) on this tile

    21 votes

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    0 comments  ·  Dispensing  ·  Admin →

  3. Have the version number on for the relevant release notes on WebHelp

    This will help customers know if they have the most up-to-date version and what new features are available to them.

    3 votes

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    0 comments  ·  Dispensing  ·  Admin →

  4. Exclude scripts from mySL

    Can we please have a checkbox or easy way to change the 'exclude from mySL' option? In Fred Classic, the shortcut (Shift-Ctrl-X) was visible at the very bottom of the screen - which was still hard to see.

    Now, there is no shortcut visible - which is hard for techs to remember it.

    A checkbox similar to the 'myHR' checkbox would be ideal.

    2 votes

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    1 comment  ·  Dispensing  ·  Admin →

  5. Select own brand drug using drug code

    Ability to search for own brand drug in drug selection field (or F7 quick pricing) using own brand drug code (e.g. ".***")

    12 votes

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    2 comments  ·  Dispensing  ·  Admin →

  6. Address label custom message is too Small

    Address label message = the font is too small and needs to be made Bigger.

    30 votes

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    1 comment  ·  Dispensing  ·  Admin →

  7. 2nd dispensary label with spillover instructions no longer displays price

    Until recently the 2nd directions spillover dispensary label had a price.Can we have it back please or is there a setting for this change?

    4 votes

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    0 comments  ·  Dispensing  ·  Admin →

  8. markoff owing

    When the system prompted to adjust the SN entitlement from last year, it inquired about updating patient details. Even though "NO" was chosen, the system incorrectly calculated the price to be paid. To rectify this, the patient's SN number from last year needs to be entered in the patient details. This particular problem has not arisen in previous years.

    1 vote

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    0 comments  ·  Dispensing  ·  Admin →

  9. Details on ePrescription repeats not translated

    Very often when a repeat was scanned, paper or token, various details on last dispensing, same pharmacy or others, do not always translated properly - eg. private was dispensed but kept asking for authority detail when scanned, price not the same as last dispensed, number of repeats missing, interval missing for S8, need to keep entering medicinal cannabis item manually especially Cannatrek. These all make a very frustrating and slower dispensing experience.

    37 votes

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    7 comments  ·  Dispensing  ·  Admin →

  10. quickpad usage

    Quickpad on Dispense Plus does not give users the 'Usage' button to show usage breakdown for each month eg F2 (usage) in old Fred Classic provided this feature.

    10 votes

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    0 comments  ·  Dispensing  ·  Admin →

  11. Drug CODE column

    Can the drug 'CODE' column be made wider so we can see the complete code

    3 votes

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    0 comments  ·  Dispensing  ·  Admin →

  12. ePrescription repeat on A5 paper

    Option for ePrescription repeat to print on the blank A5 paper.

    24 votes

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    5 comments  ·  Dispensing  ·  Admin →

  13. "XX repeats left" on repeat scripts to be formatted in bold

    The user wishes "XX repeats left" to be formatted in bold on the repeat scripts to make it more noticeable for customers when they check the remaining number of repeats

    1 vote

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    0 comments  ·  Dispensing  ·  Admin →

  14. Scan label for script number search (Rx No)

    The barcode generated onto dispensing labels used for verifying item selection is essentially the Rx number with an additional "(". If we could remove the '(' then the dispensing label barcode can also be used when using "F4" script number search rather than entering the script number manually.

    Try scanning the label barcode whilst on a notepad, it will scan out as the script number with an additional character. Due to the character, the dispensing label barcode cannot be used for F4 script search.

    7 votes

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    1 comment  ·  Dispensing  ·  Admin →

  15. Enable "Print how many labels?" prompt when printing address label

    Users would like to be able to input how many labels to print when printing address labels in Fred Dispense Plus

    7 votes

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    0 comments  ·  Dispensing  ·  Admin →

  16. repeats dispensing at old price

    If there has been a change to a private (or PBS) price, currently when the person presents with a repeat it defaults to the pricing from before the price change, can it automatically update to the new pricing?

    3 votes

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    0 comments  ·  Dispensing  ·  Admin →

  17. Print SN20 rule date on escript token

    User would like the SN20 rule date to print on escript token printout

    3 votes

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    0 comments  ·  Dispensing  ·  Admin →

  18. Double click on a previous dispensing

    Double clicking on a previous dispensing should allow you to edit that particular dispensing

    25 votes

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    0 comments  ·  Dispensing  ·  Admin →

  19. multiple label warning

    Fred Dispense classic had a warning when you accidentally requested to print more than 10 labels. If that can be introduced to Fred Dispense Plus that would be great!

    2 votes

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    0 comments  ·  Dispensing  ·  Admin →

  20. minimum price for private scripts

    As the title suggests, a minimum price for private scripts is desirable.

    27 votes

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    1 comment  ·  Dispensing  ·  Admin →
    Released  ·  AdminAnthony (Product Manager, Fred IT) responded

    Released April 2025 https://webhelp.fred.com.au/dispense/Release%20Notes/dispense-2025-april.htm

    and

    https://cx.fred.com.au/hc/en-au/articles/12407395288463-How-to-create-a-Patient-Price-Rule-to-set-a-Minimum-Private-Price

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