104 results found
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Select own brand drug using drug code
Ability to search for own brand drug in drug selection field (or F7 quick pricing) using own brand drug code (e.g. ".***")
12 votesReleased September 2025 https://webhelp.fred.com.au/dispense/Release%20Notes/dispense-2025-september.htm
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Address label custom message is too Small
Address label message = the font is too small and needs to be made Bigger.
30 votes -
2nd dispensary label with spillover instructions no longer displays price
Until recently the 2nd directions spillover dispensary label had a price.Can we have it back please or is there a setting for this change?
4 votesReleased in January 2024 https://webhelp.fred.com.au/dispense/Release%20Notes/dispense-2024-january.htm
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markoff owing
When the system prompted to adjust the SN entitlement from last year, it inquired about updating patient details. Even though "NO" was chosen, the system incorrectly calculated the price to be paid. To rectify this, the patient's SN number from last year needs to be entered in the patient details. This particular problem has not arisen in previous years.
1 voteThis issue was fixed in the latest release
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Details on ePrescription repeats not translated
Very often when a repeat was scanned, paper or token, various details on last dispensing, same pharmacy or others, do not always translated properly - eg. private was dispensed but kept asking for authority detail when scanned, price not the same as last dispensed, number of repeats missing, interval missing for S8, need to keep entering medicinal cannabis item manually especially Cannatrek. These all make a very frustrating and slower dispensing experience.
37 votesReleased in February 2023
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quickpad usage
Quickpad on Dispense Plus does not give users the 'Usage' button to show usage breakdown for each month eg F2 (usage) in old Fred Classic provided this feature.
10 votesReleased with Fred Office 5.2
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Drug CODE column
Can the drug 'CODE' column be made wider so we can see the complete code
3 votesReleased in January 2024 https://webhelp.fred.com.au/dispense/Release%20Notes/dispense-2024-january.htm
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ePrescription repeat on A5 paper
Option for ePrescription repeat to print on the blank A5 paper.
24 votesReleased July 2023 https://webhelp.fred.com.au/dispense/Release%20Notes/dispense-2023-july.htm
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Scan label for script number search (Rx No)
The barcode generated onto dispensing labels used for verifying item selection is essentially the Rx number with an additional "(". If we could remove the '(' then the dispensing label barcode can also be used when using "F4" script number search rather than entering the script number manually.
Try scanning the label barcode whilst on a notepad, it will scan out as the script number with an additional character. Due to the character, the dispensing label barcode cannot be used for F4 script search.
7 votes -
Enable "Print how many labels?" prompt when printing address label
Users would like to be able to input how many labels to print when printing address labels in Fred Dispense Plus
7 votes -
repeats dispensing at old price
If there has been a change to a private (or PBS) price, currently when the person presents with a repeat it defaults to the pricing from before the price change, can it automatically update to the new pricing?
3 votesReleased in January 2024 https://webhelp.fred.com.au/dispense/Release%20Notes/dispense-2024-january.htm
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Print SN20 rule date on escript token
User would like the SN20 rule date to print on escript token printout
3 votesReleased July 2023 https://webhelp.fred.com.au/dispense/Release%20Notes/dispense-2023-july.htm
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Double click on a previous dispensing
Double clicking on a previous dispensing should allow you to edit that particular dispensing
25 votesReleased July 2023 https://webhelp.fred.com.au/dispense/Release%20Notes/dispense-2023-july.htm
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multiple label warning
Fred Dispense classic had a warning when you accidentally requested to print more than 10 labels. If that can be introduced to Fred Dispense Plus that would be great!
2 votes -
minimum price for private scripts
As the title suggests, a minimum price for private scripts is desirable.
27 votesReleased April 2025 https://webhelp.fred.com.au/dispense/Release%20Notes/dispense-2025-april.htm
and
https://cx.fred.com.au/hc/en-au/articles/12407395288463-How-to-create-a-Patient-Price-Rule-to-set-a-Minimum-Private-Price
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Print facility name on every label
Facility name to print on every label when there are multiple labels.
1 vote -
Prompt for missing DOB for NSW sites
Users at NSW sites would like a prompt for missing DOB in the patient profile for any S4/8 dispensing
8 votes -
Specifying quantity of address labels to be printed
Customer feedback: Dispense Plus doesn’t ask how many address labels you want printed, however Fred Classic allows you to. Can this be brought into Dispense Plus?
3 votes -
Ability to copy IHI number
Can we have the ability to mouse-select and copy the patient's IHI number as was possible in Classic?
Makes it easier to then paste it into Q-Script to search.
3 votesReleased August 2024 https://webhelp.fred.com.au/dispense/Release%20Notes/dispense-2024-august.htm
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ZZ not to print on label
When you enter the ZZ into the Directions to not send to POS, the ZZ will print on the label. ZZ should not appear on the label as it didn't on Fred Dispense.
6 votesReleased in the May/June 2023 release
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