247 results found
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fred customer portal
When Fres Customer Portal button is clicked in Fred Plus, the resulting screen is lost easily if the mouse is clicked outside the screen. Consequently, it brings user back to square one. One alternative is to have the app. opened in our preferred browser like Fred Classic ensure that the screen does not close if we are attending to other matters simultaneously.
Thx4 votesGood suggestion, thank you
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Continued dispensing workflow
When clicking on the continued dispense option, dispense screen should stay in the patient you were in and not clear the screen so you have to enter patient details again
12 votesThank you, good feedback
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quickpad app
Can a Quickpad tile be added to the app screen bar for ease of use
1 voteThank you for your feedback, you can click on the 'Stock' tile to open the QuickPad or use shortcut ALT + Q
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Allowable additional patient charge
Currently, in Fred Dispense Plus, the allowable additional patient charge is set globally under the Administration > pricing options.
As the 60-day medicine dispensing policy is about to be introduced, users would like a new setting that allows the allowable additional patient charge to be applied based on the type of prescription. For instance, if the prescription is a 30-day supply script, the system would automatically set the allowable additional patient charge to $0.00. On the other hand, if the prescription is a 60-day supply script, the system would apply the maximum allowable additional patient charge of $3.29.
12 votesThank you for your feedback
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Is it possible to add pharmacy Phone number on the top right hand strip of FRED 5 labels?
Pharmacy phone number to print on the top right small strip of Fred 5 labels
1 voteThank you for your feedback, could you get this printed on your pre-printed pharmacy labels?
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F7 - Actual PBS Price
When using the F7 - Quick Drug Pricing - please add a line for the actual PBS price.
Currently the General PBS price is overridden by any discounted price entered. It would be useful to also have the actual PBS Price for comparison.3 votes -
emims, Therapeutic Guidelines and AMH
To coordinate with eMims, TG, and AMH directly to secure volume licenses at a more favorable price, and make them accessible to all FRED Plus users.
3 votesThank you for your suggestion
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Option to disable keyboard shortcuts on wait screen
User would like an option to disable keyboard shortcuts on wait screen
1 voteThank you for your feedback
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cannabis month gram counter
As a lot of cannabis prescriptions can vary it would be good to enter a patients monthly limit. We could also have a qty gram amount in the stock card that updates the count? It would save a lot of time counting each time a patient is asking for cannabis prescriptions and following doctors qty.
2 votesThank you for your feedback
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Add toggle on long label preview on Wait Screen
Include page toggle on the Label Preview of Wait Screen to see long directions before printing. This page toggle currently exists in the preview while dispensing but please also add to the Wait Screen preview.
1 voteThank you for your feedback
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Increase line spacing on Long label directions
Increase the spacing between lines of drug directions on the long label
2 votesThank you for your feedback
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wait screen should be displayed at all times
wait screen should be default to be displayed at all times
1 voteCan you please add some more context/detail as we don't understand the intention
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Disable form close button when the app-bar is active
Now that the form has a title bar with the standard close button in the top right, it is wayyyyyyyyyyyyyy too easy to close dispense when all you want to do is close the app-bar.
grrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrr2 votesThank you for your feedback
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printable guide
An option to print the instructions is available. For instance, when referring to "How to import your new NASH Certificate," users may find it more convenient to print out the instructions and follow them in hard copy during the process.
1 voteThank you for your feedback
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brand off function
FRED CLASSIC had a useful F11 function to hide the brand name from the dispensed label. Please add same function to FRED Dispense Plus as well.
1 voteThank you for your feedback
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Make overlaying windows more obvious (e.g. patient history)
Windows such as initial patient history is currently grey and aligned to dispense area - would be good if this border was a brighter colour (not/blue grey). Looks like the program is frozen when trying to dispense and history is up. Maybe a flash of the window or small shake would help to indicate that the window needs to be closed to continue
4 votesGood feedback, thank you
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Prompt when cancelling scripts that have been charged to account directly from Dispense
Currently, there is no prompt when cancelling scripts that have been directly charged to the account from Dispense. Users would like to have a prompt (similar to when editing a directly charged script) upon cancelation of a script so that user can choose whether the credit should be directed to the POS or the account.
2 votesThank you for your feedback
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medview
Re. Medview in Fred Plus.
When Medview is pressed, the screen that opens up does not allow the user to minimise it so that the user can attend to other things simultaneouly. Screen minimization of Medview should be available so that we can attend to various things simultaneously.2 votesThank you for your feedback. You can also open MedView Flow in your web browser https://portal.mymedview.com.au/dashboard/
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Label showing * for auto charge even if script not charged to account
Site have script rule set up that if account is under credit limit and script charge would take it over the limit it does not auto charge and sends to the till.
There is no prompt/indicator that it went over the credit limit and the label also still has an * which is an indicator of autocharge.
Can we get a prompt that if the account goes over the credit limit it allows to override or confirm send to the till and then print no * on the label if it does send to the till.
6 votesThank you for your feedback
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Shift Message on Address Label so it appears higher up
Added Message on Address Label prints too low on the main label. It is very easy to miss because it usually overlaps the red "Keep out of reach of children" line on the bottom.
Also, if the message is a little bit longer, it gets cut off from the label and part of it is missing.
5 votesThank you for your feedback
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