4 results found

1. Forward Date Account Payments in Payment Importer

   Prior to the last Fred Office Plus updated we were able to import a Payment file via Payment Importer with the date the Direct Debit was to occur. We prepare the Direct Debit file at the beginning of the week, the direct debit then occurs on a set date each month (in our case the 20th), we were able to import this file at preparation and apply to the payments, this ensures the details match what is being direct debited.
   The ability to forward date gives us more flexibility when using this feature and ensures that mistakes are not made between creating the file, direct debiting and making the payment. Without this ability staff need to touch the payment file multiple times and this increase the risks of mistakes.
   Please reinstate the ability to import a payment file with a future date.

   Prior to the last Fred Office Plus updated we were able to import a Payment file via Payment Importer with the date the Direct Debit was to occur. We prepare the Direct Debit file at the beginning of the week, the direct debit then occurs on a set date each month (in our case the 20th), we were able to import this file at preparation and apply to the payments, this ensures the details match what is being direct debited.
   The ability to forward date gives us more flexibility when using this feature and ensures that mistakes are not made… more

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   Under review  ·  1 comment  ·  Enhance Existing Feature  ·  Delete…  ·  Admin →
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2. Stocktake function should ignore "Committed" stock

   The current stocktake feature as of 30/05/25 currently includes "Committed" stock (i.e. stock dispensed for a patient but not yet paid for) in the total SOH count.

   e.g. Lets say I have 5 boxes of Lipitor 10mg on the shelf, AND I have x2 boxes of Lipitor 10mg on the pick up shelves dispensed for patients coming back later today to collect. If I started a stocktake and used the mobility scanner to count the 5 boxes on the shelf, then the Stocktake would have a "Counted" value of 5. This stocktake also has a "Committed" value of 2, which is correct. But then it will have a "SOH When Counted" value of 7, because for some reason this value thinks the SOH should be both the stock on the shelves as well as the "Committed" stock (I guess it is trying to count all physical boxes in the store? But I am not going to go through all the "Committed" stock to find/confirm if they are there). So then the stocktake has a "Difference" value of -2, because it will calculate "Counted" minus "SOH When Counted", i.e. 5 - 7 = -2. So what I have to do is manually add the "Committed" value onto the "Counted" value so the stocktake doesn't reduce my SOH by 2.

   This seems extremely counter-intuitive. When we are doing a stocktake of the store, we only care about what is on the shelf, the "Available" stock. "Available" SOH is already a value on the stock card in Fred Office, and it is the 'SOH' value we see on Fred Dispense Plus, since it accurately tells you how much stock you have on the shelf available to dispense for patients.

   Can you give me the option to ignore any "Committed" stock and make "SOH When Counted" use the "Available" stock card value instead. I only want to know what is on the shelf to accurately do a refill order. "Committed" stock is already dispensed and put away for the patient, so shouldn't be considered during a stocktake.

   Regards,
   Mark

   The current stocktake feature as of 30/05/25 currently includes "Committed" stock (i.e. stock dispensed for a patient but not yet paid for) in the total SOH count.

   e.g. Lets say I have 5 boxes of Lipitor 10mg on the shelf, AND I have x2 boxes of Lipitor 10mg on the pick up shelves dispensed for patients coming back later today to collect. If I started a stocktake and used the mobility scanner to count the 5 boxes on the shelf, then the Stocktake would have a "Counted" value of 5. This stocktake also has a "Committed" value of 2, which… more

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   Under review  ·  0 comments  ·  Enhance Existing Feature  ·  Delete…  ·  Admin →
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3. Import Stock from Robot to Update Avalibale SOH

   The Import Stock from Robot feature is quick and easy however the All the Robots do not know which stock is waiting at the POS. Once an item is 'picked' then the robot reduces the stock on hand.

   If this processes was to update the Available Stock On Hand only for this stocktake type the process would be much more streamlined and committed SOH can be reviewed and maintained outside of the Robot Stocktake.

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   Under review  ·  0 comments  ·  Enhance Existing Feature  ·  Delete…  ·  Admin →
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4. Remove account payment transactions for being counted as a “Customer Count”

   Remove account payment transactions for being counted as a “Customer Count” within Sales and Banking Summary

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   Under review  ·  Adminkerrianne.winmill@fred.com.au (Product Owner, Fred IT) responded

   Thanks for your suggestion.