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FRED DISPENSE PLUS

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252 results found

  1. Currently, there is no prompt when cancelling scripts that have been directly charged to the account from Dispense. Users would like to have a prompt (similar to when editing a directly charged script) upon cancelation of a script so that user can choose whether the credit should be directed to the POS or the account.

    2 votes

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  2. Re. Medview in Fred Plus.
    When Medview is pressed, the screen that opens up does not allow the user to minimise it so that the user can attend to other things simultaneouly. Screen minimization of Medview should be available so that we can attend to various things simultaneously.

    2 votes

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  3. Phone numbers on Address Labels have been implemented & that is great...
    However, the system should remember my choice i.e. whether I want to print phone numbers each time. It is currently defaulting to "No" and when toggled to "Yes" - it remains that way for a while (perhaps overnight) then toggles back to "No".
    The system should stay on the setting specified until changed.

    4 votes

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  4. The user is seeking a way to ensure that crucial PBS warnings like W323 are prominently displayed on the screen, similar to how PBS rejections trigger a prominent red error message. In a busy pharmacy setting, it can be challenging to click on an exclamation mark for each prescription with a warning in order to view the details of the warning.

    3 votes

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    1 comment  ·  Dispensing  ·  Admin →
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  5. Added Message on Address Label prints too low on the main label. It is very easy to miss because it usually overlaps the red "Keep out of reach of children" line on the bottom.

    Also, if the message is a little bit longer, it gets cut off from the label and part of it is missing.

    5 votes

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  6. When marking off a safety net owing prescription in the new year. I have to remove the entitlement number, mark it off without the entitlement number. Reenter the entitlement number and reclaim it with the entitlement number for it to go through properly.

    If I don't do this, it will be dispensed as Concession or General but with the price of the safety net entitlement. This never was an issue in the older version.

    2 votes

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  7. I would appreciate it if the inputting of script information could be centred on the screen as I feel that I'm constantly turned to the left.
    Thanks

    2 votes

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  8. I would like to have the ability to add extra conditions to the Multi Pack private pricing. Namely, <, >, >= and <=. It makes sense that I would like to sell 55 tablets at the 60 tablet price.
    Sound fair?

    3 votes

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  9. It will be good for it to show Stock on Hand , Committed stock and Stock Available in the tile

    2 votes

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  10. Include a place to store supplementary SN card for a family
    Also, include a space on the PRF to place issued stickers

    2 votes

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  11. Colour of owing and colour when it is cancelled. its used to be a bold red when it was owing, then changed to a light red once it was cancelled off, now it makes it a light grey which is harder to see when youre going back through the history. Can it go back to being more obvious if it is an owing and if it has been cancelled

    11 votes

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  12. Users are interested in generating MyHR audit logs reports within the Fred Dispense Plus platform with the goal of identifying instances where the emergency access function has been employed to retrieve a My Health Record.

    6 votes

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  13. Users have expressed the need to print out the script image of Methadone eScripts directly from Fred Dispense Plus, as some stores maintain physical copies of these images in their DD book. This would be a more convenient option compared to taking screenshots of MedView embedded and then printing them out separately.

    4 votes

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  14. When an eRx has a phone approval number, it comes through to Fred with dashes. When dispensing, the script gets rejected because it gets submitted to Medicare with dashes. Script requires editing to remove dashes before submitting and getting accepted by PBS.

    Pharmacy would like Dispense to remove the dashes when an eRx is scanned without having to manually do it themselves

    4 votes

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  15. If site has Fred Office and Fred Dispense it would be great when dispensing an S3 or OTC item that is on catalogue for this price to be visible in Dispense. Currently only shows the normal retail price and not the price advertised on the sale shelf ticket

    2 votes

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    1 comment  ·  Dispensing  ·  Admin →
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  16. Currently, pressing the Blue MySL register indicator from dispense opens Medview Flow the "IN" screen (customer must be searched again in MVF even though you've already searched them in dispense). Would prefer the button to launch MVF with the selected patient's consent form ready to submit

    33 votes

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  17. It would be good to be able to search for extemp by using variations e.g. extem/extemporaneous.

    6 votes

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  18. Any news on when this will remedied?

    For reference , this issue was last floated 5/4/2023.

    1 vote

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  19. Please change the final check barcode on the dispensing label to a QR code. Fred Plus already has this function built in, and it will make it infinitely easier to scan!

    4 votes

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  20. Embedded queue (even when empty) obscures final line of Wait screen listing

    2 votes

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