274 results found
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printable guide
An option to print the instructions is available. For instance, when referring to "How to import your new NASH Certificate," users may find it more convenient to print out the instructions and follow them in hard copy during the process.
1 voteThank you for your feedback
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Label showing * for auto charge even if script not charged to account
Site have script rule set up that if account is under credit limit and script charge would take it over the limit it does not auto charge and sends to the till.
There is no prompt/indicator that it went over the credit limit and the label also still has an * which is an indicator of autocharge.
Can we get a prompt that if the account goes over the credit limit it allows to override or confirm send to the till and then print no * on the label if it does send to the till.
7 votesThank you for your feedback
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brand off function
FRED CLASSIC had a useful F11 function to hide the brand name from the dispensed label. Please add same function to FRED Dispense Plus as well.
1 voteThank you for your feedback
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Make overlaying windows more obvious (e.g. patient history)
Windows such as initial patient history is currently grey and aligned to dispense area - would be good if this border was a brighter colour (not/blue grey). Looks like the program is frozen when trying to dispense and history is up. Maybe a flash of the window or small shake would help to indicate that the window needs to be closed to continue
4 votesGood feedback, thank you
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Prompt when cancelling scripts that have been charged to account directly from Dispense
Currently, there is no prompt when cancelling scripts that have been directly charged to the account from Dispense. Users would like to have a prompt (similar to when editing a directly charged script) upon cancelation of a script so that user can choose whether the credit should be directed to the POS or the account.
2 votesThank you for your feedback
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medview
Re. Medview in Fred Plus.
When Medview is pressed, the screen that opens up does not allow the user to minimise it so that the user can attend to other things simultaneouly. Screen minimization of Medview should be available so that we can attend to various things simultaneously.2 votesThank you for your feedback. You can also open MedView Flow in your web browser https://portal.mymedview.com.au/dashboard/
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Address Label
Phone numbers on Address Labels have been implemented & that is great...
However, the system should remember my choice i.e. whether I want to print phone numbers each time. It is currently defaulting to "No" and when toggled to "Yes" - it remains that way for a while (perhaps overnight) then toggles back to "No".
The system should stay on the setting specified until changed.4 votesThank you for your feedback
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Shift Message on Address Label so it appears higher up
Added Message on Address Label prints too low on the main label. It is very easy to miss because it usually overlaps the red "Keep out of reach of children" line on the bottom.
Also, if the message is a little bit longer, it gets cut off from the label and part of it is missing.
5 votesThank you for your feedback
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Safety net owing mark off in the new year
When marking off a safety net owing prescription in the new year. I have to remove the entitlement number, mark it off without the entitlement number. Reenter the entitlement number and reclaim it with the entitlement number for it to go through properly.
If I don't do this, it will be dispensed as Concession or General but with the price of the safety net entitlement. This never was an issue in the older version.
2 votesThank you for your feedback. We will look at this for the next release. Is this only happening eScript token?
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Migrate input of Dispensing to centre of screen
I would appreciate it if the inputting of script information could be centred on the screen as I feel that I'm constantly turned to the left.
Thanks2 votesThank you for your feedback
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Multi Pack Private pricing
I would like to have the ability to add extra conditions to the Multi Pack private pricing. Namely, <, >, >= and <=. It makes sense that I would like to sell 55 tablets at the 60 tablet price.
Sound fair?3 votesThank you for your feedback
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Display committed and stock on hand
It will be good for it to show Stock on Hand , Committed stock and Stock Available in the tile
2 votesThank you for your feedback
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Handling Supplementary Safety Net Cards and PRF
Include a place to store supplementary SN card for a family
Also, include a space on the PRF to place issued stickers2 votesThank you for your feedback
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owing colour
Colour of owing and colour when it is cancelled. its used to be a bold red when it was owing, then changed to a light red once it was cancelled off, now it makes it a light grey which is harder to see when youre going back through the history. Can it go back to being more obvious if it is an owing and if it has been cancelled
11 votesThank you for your feedback
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MyHR audit logs reports in Fred dispense plus
Users are interested in generating MyHR audit logs reports within the Fred Dispense Plus platform with the goal of identifying instances where the emergency access function has been employed to retrieve a My Health Record.
6 votesThank you for your feedback
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Blue Medview Flow Register button in dispense to launch MVF directly into consent form
Currently, pressing the Blue MySL register indicator from dispense opens Medview Flow the "IN" screen (customer must be searched again in MVF even though you've already searched them in dispense). Would prefer the button to launch MVF with the selected patient's consent form ready to submit
37 votes -
Print out the script image from Fred Dispense Plus
Users have expressed the need to print out the script image of Methadone eScripts directly from Fred Dispense Plus, as some stores maintain physical copies of these images in their DD book. This would be a more convenient option compared to taking screenshots of MedView embedded and then printing them out separately.
4 votesThank you for your feedback
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Dispense to remove dashes from phone approval number if prepopulated from scanned eRx script
When an eRx has a phone approval number, it comes through to Fred with dashes. When dispensing, the script gets rejected because it gets submitted to Medicare with dashes. Script requires editing to remove dashes before submitting and getting accepted by PBS.
Pharmacy would like Dispense to remove the dashes when an eRx is scanned without having to manually do it themselves
4 votesThank you for your feedback
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Promotion price to display when dispensing an S3 or OTC item on sale
If site has Fred Office and Fred Dispense it would be great when dispensing an S3 or OTC item that is on catalogue for this price to be visible in Dispense. Currently only shows the normal retail price and not the price advertised on the sale shelf ticket
2 votesThank you for your feedback
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Searching for extemp using variations
It would be good to be able to search for extemp by using variations e.g. extem/extemporaneous.
6 votesGood idea, thank you for your feedback
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