17 results found
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Request to be able to copy the Alias in Fred Office.
Request from TW Moorooka, they would like to be able to copy the barcode/alias from the item card. Currently they have to write down the alias number as you can't copy what is in this section.
2 votesFixed in 5.5
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Create a Report to View Cash Drop/Payouts
Add Cash Drop/Payouts to the Batch Tender/Transaction Details report.
13 votesThis Feature has been released in Fred Office 5.5 - Stores will receive 5.5 release within October.
- Release notes: Reports - Cash Drops and Payouts are now available in the Batch Tender/Transaction Details report.
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Feedback on new feature 'Schedule a statement Charge/fee for a group of accounts'
Happy New Year everyone!
I'd just like to flag with the team my recent troubles with the newly added feature (I believe it was added in 5.2). After attempting to add a recurring account fee for a group of patients for a specific time at the end of the month, I noticed that after the specified time on the day set, this charge did NOT go through as intended. I did follow the guide posted on the knowledge base, so I don't think I set it up wrong, but maybe I did?
Thankfully I was able to get around this…
1 voteHi Chris, thanks for taking the time to give your feedback. Apologies for the delayed response, we hope the feature is now working for you - could you create a Support ticket if you have any outstanding issues, so that we can assist.
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Automate Integrated Eftpos settlement on Pos Plus
automatically open the Eftpos settlement page (Linkly or Tyro) when the settlement is conducted in fred pos plus
1 voteLinkly customers have this feature with POS PLUS
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Add Quickpad comment field
Please reinstate the "Comment" field for the Quickpad form. This field was used to communicate with staff through the Quickpad draft in Fred Office. Comments would be used to help identify special orders and justify increased quantities added to the draft.
1 voteThis option is now available in Fred Dispense Plus Quickpad.
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Copy email address to Statement Email field
Would like when they enter the Email in Email Address in customer to populate in the statement address as well.
9 votesEmail address is now able to be copied from the email set in the Customer, to any new account added.
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Remove the second line of information below the scanned item in POS
Mosman Park Pharmacy - 4562
9 Apr 2024, 16:26 AWST
Would like to change settings on the pos so that the scanned items appear only , and not all the other items such as stock on hand price and other things that display in the line beneath the scanned item.
This results in a screen that is too busy and difficult to decipher when busy or the person has purchased a larger number of items1 voteHello, thanks for your feedback. There is an icon on top right of the transaction screen that looks like a LINK this will rollup the transaction line for you. I believe this will resolve your request.
Please feel free to log a ticket and get assistance if you have any issues.
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Promotions - set up of multiple promotions
Requesting changes to promotion setup. Where a product is on promotion for a period of time eg catalogue and the store decides to have a one day sale during the catalogue and a second promotion is started for the one day. Currently the first promotion for the catalogue is locked in and any overlapping products in the new promotion will scan at the original promo price. Can changes be made so the new promotion over rides or an option appears for the user to choose what promotion runs.
1 vote -
Able to import an excel document into fred orders
We sometimes have excel spreadsheets with allocations. It would be great for us to be able to import the excel spreadsheet and generate an order.
3 votesThis will be included in the Fred Office Plus 5.2 update
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Script Analsys Report filtering options
Please update the Script Analysis report in Fred Office to have the same filtering options as Fred Dispense.
- Report on Facility/Nursing Homes
- include owings (Yes/No)
- Include Drug costAs this report can be scheduled these filters are very beneficial to streamlining monthly reporting.
3 votes -
Account Type Statement generation for multiple types
Add the ability to select multiple types of accounts to be generated using the schedule. At the moment to exclude one type you must create a Schedule for each type, it would be easier to be able to multi select the type to include.
4 votesThis will be included in the Fred Office Plus 5.2 update
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Column auto-width with Appcat Supplier Item Data form
When we access the Appcat Supplier Item Data window, the "price" columns(2nd line of the header) do not auto adjust the width to display the values that exceed the display making it difficult for us to view the data at a glance. Moreover, the widths of price columns cannot be manually changed.
1 vote -
Fix issue where scripts for patients with a space in their surname become unsearchable at POS
Perhaps allow search by Script number? Or, if possible, help Dispense to understand that a space in the Surname field is still part of the surname. (I don't believe we can add a different character as this then causes issues with Medicare matching) Thanks.
1 voteUnfortunately there's limitations with this type of search but we have been able to match Fred Dispense Plus Patient search behaviour.
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Item code in the account activity section
can we add a column to the account activity for the item code on sale and refund activity types?
this will aid in finding products as currently, you need to close the account window and then search by the item by the description to find the product, this is slow and can be inaccurate if the whole description is not typed.1 vote -
option to have new auto-created item cards to be not discountable at the tills
when dispense makes a new item in Fred Office Plus can we have a way to set these items to have the option "not discountable at the till" selected like how we can set the departments that it creates these items in
2 votesAll users should be on Fred POS Plus or moving to this program - We have made it so that the scripts cannot be discounted with or without the item setting.
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Error notification when a order is bellow the minimum order price
when an online order does not meet a gateway minimum order the current error is gateway unavailable in fred office logs we can see "Order value is $.xx which is below the minimum order value $.xx"
can this order value and minimum order value be shown on the error message1 vote -
Ability to email statements to more than 1 email address per account
Currently, there is only the option to set 1 email address to receive account statements. Some patients circumstances requires account statements to be sent to multiple parties.
2 votesThanks for your feedback - this feature is available. Please enter the email addresses as below example:
Example: john@abc.com.au; mary@abc.com
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