19 results found
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Feedback on new feature 'Schedule a statement Charge/fee for a group of accounts'
Happy New Year everyone!
I'd just like to flag with the team my recent troubles with the newly added feature (I believe it was added in 5.2). After attempting to add a recurring account fee for a group of patients for a specific time at the end of the month, I noticed that after the specified time on the day set, this charge did NOT go through as intended. I did follow the guide posted on the knowledge base, so I don't think I set it up wrong, but maybe I did?
Thankfully I was able to get around this…
1 voteHi Chris, thanks for taking the time to give your feedback. Apologies for the delayed response, we hope the feature is now working for you - could you create a Support ticket if you have any outstanding issues, so that we can assist.
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Automate Integrated Eftpos settlement on Pos Plus
automatically open the Eftpos settlement page (Linkly or Tyro) when the settlement is conducted in fred pos plus
1 voteLinkly customers have this feature with POS PLUS
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Add Quickpad comment field
Please reinstate the "Comment" field for the Quickpad form. This field was used to communicate with staff through the Quickpad draft in Fred Office. Comments would be used to help identify special orders and justify increased quantities added to the draft.
1 voteThis option is now available in Fred Dispense Plus Quickpad.
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Remove the second line of information below the scanned item in POS
Mosman Park Pharmacy - 4562
9 Apr 2024, 16:26 AWST
Would like to change settings on the pos so that the scanned items appear only , and not all the other items such as stock on hand price and other things that display in the line beneath the scanned item.
This results in a screen that is too busy and difficult to decipher when busy or the person has purchased a larger number of items1 voteHello, thanks for your feedback. There is an icon on top right of the transaction screen that looks like a LINK this will rollup the transaction line for you. I believe this will resolve your request.
Please feel free to log a ticket and get assistance if you have any issues.
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Promotions - set up of multiple promotions
Requesting changes to promotion setup. Where a product is on promotion for a period of time eg catalogue and the store decides to have a one day sale during the catalogue and a second promotion is started for the one day. Currently the first promotion for the catalogue is locked in and any overlapping products in the new promotion will scan at the original promo price. Can changes be made so the new promotion over rides or an option appears for the user to choose what promotion runs.
1 vote -
Able to import an excel document into fred orders
We sometimes have excel spreadsheets with allocations. It would be great for us to be able to import the excel spreadsheet and generate an order.
3 votesThis will be included in the Fred Office Plus 5.2 update
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surcharges function
To be able to charge eftpos/credit card surcharges on FRED POS via integrated eftpos terminals - currently managed by Linkly. Linkly can enable this surcharge function but cannot separate prescriptions from the overall surcharges (as pharmacies cannot legally place a surchage on prescriptions)
3 votesThanks for your feedback, This feature is available in our new POS > Fred POS Plus! Please contact our Sales team to move to POS plus or CS team if you are already onboard and you would like this configured.
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set a default number on labels to print from mobility app
Mobility App - label printing to default to 1
when scanning the item to print the labels - would like to have it default to 1 instead of having to always manually enter in a figure.
or have the ability in the app to set some kind of default figure5 votesThis was released in September.
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Mobility App - Add Alpha keyboard option and negative value input
Mobility app to allow for keyboard function for manual input of items which has letters in item codes
5 votesThis was released in September.
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Account Type Statement generation for multiple types
Add the ability to select multiple types of accounts to be generated using the schedule. At the moment to exclude one type you must create a Schedule for each type, it would be easier to be able to multi select the type to include.
4 votesThis will be included in the Fred Office Plus 5.2 update
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Column auto-width with Appcat Supplier Item Data form
When we access the Appcat Supplier Item Data window, the "price" columns(2nd line of the header) do not auto adjust the width to display the values that exceed the display making it difficult for us to view the data at a glance. Moreover, the widths of price columns cannot be manually changed.
1 vote -
The Mobility "Any Invoice" Function for Desktop Scanners
To have the "any invoice" option in mobility to be available for Fred Office invoices, using desktop scanners.
So instead of having to open each individual invoice and receive one at a time, they can select this option and simply receive using a desktop scanner, against any open invoices in Fred office.
5 votesThis will be included in the Fred Office Plus 5.2 update.
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To have the ability to exclude items from a specific department from going to pricing review (e.g Ethicals)
To have the ability to exclude items from a specific department from going to pricing review (e.g Ethicals). Can be confusing to know if retail prices need to be reviewed if unfamiliar with the product
2 votesThis will be included in the Fred Office Plus 5.2 update
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1 vote
This was released in 5.1 September release.
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Print or queue label option when committing an invoice
To be able to print/ queue the labels in fred office when committing an invoice without a price change being required.
3 votesThis was released in 5.1 release in September.
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Fix issue where scripts for patients with a space in their surname become unsearchable at POS
Perhaps allow search by Script number? Or, if possible, help Dispense to understand that a space in the Surname field is still part of the surname. (I don't believe we can add a different character as this then causes issues with Medicare matching) Thanks.
1 voteUnfortunately there's limitations with this type of search but we have been able to match Fred Dispense Plus Patient search behaviour.
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option to have new auto-created item cards to be not discountable at the tills
when dispense makes a new item in Fred Office Plus can we have a way to set these items to have the option "not discountable at the till" selected like how we can set the departments that it creates these items in
2 votesAll users should be on Fred POS Plus or moving to this program - We have made it so that the scripts cannot be discounted with or without the item setting.
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Ability to email statements to more than 1 email address per account
Currently, there is only the option to set 1 email address to receive account statements. Some patients circumstances requires account statements to be sent to multiple parties.
2 votesThanks for your feedback - this feature is available. Please enter the email addresses as below example:
Example: john@abc.com.au; mary@abc.com
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Ability to copy orders/transfers in and outs and import orders.
Ability to copy
1. Transfer outs/Orders
2. Import a list from an excel spreadsheet into an order.Fred Office can copy existing orders but that is as far as our application can go.
2 votesThis will be included in the Fred Office 5.2 update
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