31 results found
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Add FRED office price to pricing tile
Adding updated cost price from invoices received in office to pricing tile to help UG and private pricing decisions
4 votesThis is already present and is called the 'Actual Cost'. Please contact Fred Help if you can't find it
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Concession Expiry Date
Why do we need to enter the concession expiry date? It is online now
3 votesThanks for the post. The concession expiry date is an optional field.
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Prescriber number invoice
When a customer requests an invoice for private health etc.. can you please include the Dr's prescriber number on the invoice to assist with claiming.
2 votesThe prescriber number already prints in the Prescriber column on the tax invoice. Please contact Fred Help for assistance if needed
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2 votes
Hi, your suggestion was related to Fred Office, so it was moved to the Fred Office UserVoice. See here https://fredit.uservoice.com/forums/952216/suggestions/48754058
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Newest update issues
The new update that has given us the quick drop down menus in the top left hand corner, is proving a source of annoyance, as nearly every time we scan the dispensing label barcode it jumps up to the drop down menus and then on scanning the product barcode the calculator opens. Please fix this.
2 votesThis sounds like something our support team can help with. They will contact you
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To Notify a preferred pharmacy if a new script is entered into an existing ASL for a patient in aged care
To Notify a preferred pharmacy if a new script is entered into an existing ASL for a patient in aged care. At the moment we get an email but would prefer to see if in Flow
2 votesIdea transferred to MedView Flow rather than Fred Dispense Plus (see https://medview.uservoice.com/forums/929455-medview-flow/suggestions/45126505-to-notify-a-preferred-pharmacy-if-a-new-script-is)
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repeats for e-scripts printing on repeat paper - this saves paper :)
Repeats for e-scripts printing on repeat paper - this saves paper :)
2 votesAs much as we would like to, the Australian Digital Agency regulations prevent us from doing this.
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2 votes
We've worked with our third party partner MedsPro/Webster and are awaiting their release.
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Stock on hand alert
if the dispenser selects a brand that has a SOH of zero or less, a notification should appear alerting the user, so they ,may select another brand that is on hand with a stock level of > 0
1 voteThis is already available from the Dispense Options menu under 'insufficient stock'
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FredNxtQ Mass Delete/Cancel
Relating to FredNxtQ
Please allow for multiselect and cancel/delete.
We have Fred integrated with suremed, and it becomes a massive task to manually individually cancel erroneously cued scripts.
Cheers,1 voteSuremed is in the process of moving to medication management baskets which allow bulk delete
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orlistat
Missing item, in pipeline?
Orlistat Viatris 120mg 84 Capsules
API PDE: 168215 Barcode: 9323610019653
Orlistat Viatris 120mg 42 Capsules
API PDE: 168214 Barcode: 93236100196461 voteUservoice is for requests for new features. In future, please contact the Fred Help team for support requests
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pbs warning amber with no pbs variance does this mean it has been paid
can you confirm this
1 voteUserVoice is for feature requests. The Fred Help team will give you a call to assist
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SN 20R
SN 20 R warnings only flag if the medication dispensed has the same PBS code as the previous dispensing. It should be associated to the drug its self (ie. Escitalopram 20mg) not the PBS code!! This leaves huge room for error when dispensing to the SN 21 day rule.
1 voteThe SN20DR and SN50DR relate to a PBS Item code and not the drug
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Work on ideas that have the highest votes first
Saw one new feature added in the last update that was from 2024 and it had one vote.
There's probably higher priorities out there.1 vote -
fred help open and look at/work with fred dispense plus at same time
Allow to work on fred dispense plus whilst help window is open- toggle between
1 voteThe help portal opens in a new window so you can keep dispensing. Please contact the Fred Help team if you are having issues with it
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accuracy transferred to dd book
dd book to supply to patient does not receive edited version of same script. e.g. accidentally put endone through as 20, should be 10, after edit, dd book still wants you to enter out 20, same with brand change.
1 voteFred Dispense Plus provides all edits and cancels to integrated software. Please speak to your controlled drug register software about this issue
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shortcut of dispense plus keep changing after update
The shortcut on the taskbar of windows change everytime there is an update , eg, it is using C:\Users\Fred\AppData\Local\FredNxtDispense\app-38.1.242\FredNXTDispense.exe now, and it affect the shortcut of work flow.
can it NOT be changed after each update ?1 votePlease contact Fred help for assistance. Your current shortcut is pointing at the wrong file
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Montelukast APX brand
All the strengths of Montelukast APX brand is not currently available to select in Fred Dispense Plus. Only the 10mg is available at the moment. We cannot link the medication once it has been dispensed to Fred Office.
1 vote4mg, 5mg and 10mg are now present. For data related queries please contact Fred Help
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Continued dispensing
When preparing a CD, could there be some form of display on the screen if a CD has been provided in the last 12 months? This would save the pharmacist dispensing a CD, only to have it rejected by PBS Online (and then have to delete it).
An alternative would be to have a slightly different colouring in the compact history on the right side indicate if a supply is a CD. Currently all supplies show with a light green shade, maybe a light blue shade for CDs?
1 voteFred Dispense Plus already warns when a drug has been continued dispensed in the last 12 months at your pharmacy. If the drug has been dispensed at another pharmacy, the only way to know, is to dispense the item and PBS Online returns a decision
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Menu bar
Congratulation! FRED Dispense Plus has re-introduced a menu bar. Please continue to add all of the functionality available in Fred Dispense Plus to the menu bar, similar to FRED Classic.
1 voteThank you for your feedback. As per our release notes, more functionality will be added to the Menu Bar in upcoming releases. Closing this item in favour of more specific ideas already present
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