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FRED DISPENSE PLUS

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64 results found

  1. 2 votes

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    1 comment  ·  Dispensing  ·  Admin →
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  2. As a multisite pharmacy group, we want to centralise the configuration and control of drug alert notifications in Fred Dispense Plus across all our sites. Currently, each pharmacy configures these notifications independently. We envision a system where important drug alert messages can be managed from our head office and automatically distributed to all our retail pharmacies.

    1 vote

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    0 comments  ·  Dispensing  ·  Admin →
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  3. When setting "repeats held" there should be a field where you can enter a file number for the repeats and this information should be displayed at the top of the screen where the "repeats held" line is

    36 votes

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    2 comments  ·  Dispensing  ·  Admin →
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  4. As the title suggests, a minimum price for private scripts is desirable.

    25 votes

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    1 comment  ·  Dispensing  ·  Admin →
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  5. We are still having issues with Repat prescriptions. If you try and edit a script, all the authority details are lost and have to be re-entered. And the converting to Private instead of Repat is still happening. Is there an ETA on when this issue will be fixed please?

    6 votes

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    In the backlog  ·  1 comment  ·  Dispensing  ·  Admin →
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  6. In some cases, PBS will return rejections which cannot be cleared.
    Eg 'R 312 The prescription could not be cancelled as it could not be found'

    In Fred Classic, these can be manually deleted - however, in Dispense Plus users cannot remove these records as the script has been cancelled.

    This affects their PBS status tile - leaving it Red for the remainder of the claim instead of Yellow/Green.

    Also, Cancelled non-transmitted records cause the same issue as the record is stuck as 'cancelled - non-trans' for the remainder of the claim - affecting the PBS status tile.

    11 votes

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  7. Mixtures that require users to add water (eg Amoxil 250mg/5ml) are considered extemp for PBS pricing purposes

    Because of this, the customized PBS fees, which are only for ready-prepared items, do not apply when dispensing those mixtures

    Users want the customized PBS fees to apply for mixtures too

    9 votes

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    1 comment  ·  Dispensing  ·  Admin →
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  8. Selecting Animal as a title should automatically set the medicare consent to No and Always dispense as private. There should also be a field for the animal species and the owner's name.

    16 votes

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    0 comments  ·  Dispensing  ·  Admin →
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  9. When users dispense OTC items in Dispense Plus, there is no option to enable small label printing for that item,

    The small label printing option is only available for items in Fred Drug Database. Users would like the same option for OTC items as well.

    13 votes

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    0 comments  ·  Dispensing  ·  Admin →
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  10. When a red or amber RTPM alert appears - users are forced to either clear the dispense screen or click on the alert in order to make it disappear.

    If the alert is not cleared and the user accesses other screens ie Reports - the alert continues to remain on the screen and in some cases blocks buttons on these other screens.

    14 votes

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    4 comments  ·  Dispensing  ·  Admin →
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  11. Directions are disabled when dispensing prescriber bag items, however some of the default sigs do not make sense. Either have no sigs and leave the directions empty, or allow editing.

    5 votes

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  12. After filtering rejected scripts in the PBS claim screen, editing one of the rejected scripts clears that filter. Users need to set the filter again to locate the remaining rejected scripts. This becomes very repetitive especially when there are many rejected scripts that need to be reclaimed. The system should remember the filter even after editing a script.

    8 votes

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    0 comments  ·  Dispensing  ·  Admin →
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  13. Pressing <G> on/from the Wait Screen to edit and substitute the dispensed drug for a generic.
    Same workflow as Fred Dispense Classic

    28 votes

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    0 comments  ·  Dispensing  ·  Admin →
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  14. Any idea when real-time messaging on all terminals will happen. By real-time I mean
    1. Claim tile changing to green when someone on another terminal fixes the issue or, indeed, to reflect the current status of the claim
    2. The eRx queue
    3. The dispense list (wait screen)

    etc

    10 votes

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    0 comments  ·  Dispensing  ·  Admin →
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  15. Users would like to be able to display a patient's Facility on the repeat paperwork.

    5 votes

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    0 comments  ·  Dispensing  ·  Admin →
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  16. Have an option like in FRED to only discount the co payment $1 for drugs with no brand premium.

    1 vote

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    0 comments  ·  Dispensing  ·  Admin →
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  17. Flip the history panel to the left and centralize the main dispense panels helps to focus the dispensing in the center of the screen

    3 votes

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    0 comments  ·  Dispensing  ·  Admin →
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  18. 2 votes

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    0 comments  ·  Dispensing  ·  Admin →
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  19. Currently, the delete button in the facility maintenance screen is not available > user wants to be able to delete, or at least hide, a facility so that staff don't assign a wrong facility to patient profiles by error

    6 votes

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    1 comment  ·  Dispensing  ·  Admin →
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  20. Scanning an OTC product that happens to be a repat item correctly sets price to RRP. On changing the qty to >1 the pricing reverts to script pricing. This is undesirable when the patient is not repat.

    2 votes

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    0 comments  ·  Dispensing  ·  Admin →
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