64 results found
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2 votes
Thank you for your feedback, we plan to address this in the near term
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Centralised control of drug alert notifications in Fred Dispense Plus
As a multisite pharmacy group, we want to centralise the configuration and control of drug alert notifications in Fred Dispense Plus across all our sites. Currently, each pharmacy configures these notifications independently. We envision a system where important drug alert messages can be managed from our head office and automatically distributed to all our retail pharmacies.
1 voteGood idea, this is in our backlog for 2024
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Repeats Held File Number
When setting "repeats held" there should be a field where you can enter a file number for the repeats and this information should be displayed at the top of the screen where the "repeats held" line is
36 votesThanks for the idea, we'll look to include this in a future release.
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minimum price for private scripts
As the title suggests, a minimum price for private scripts is desirable.
25 votesThanks for the suggestion, we'll look to include this in a future release
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Edit Repat prescription
We are still having issues with Repat prescriptions. If you try and edit a script, all the authority details are lost and have to be re-entered. And the converting to Private instead of Repat is still happening. Is there an ETA on when this issue will be fixed please?
6 votes -
Ability to manually delete/clear rejection and non-transmitted messages from PBS claim screen
In some cases, PBS will return rejections which cannot be cleared.
Eg 'R 312 The prescription could not be cancelled as it could not be found'In Fred Classic, these can be manually deleted - however, in Dispense Plus users cannot remove these records as the script has been cancelled.
This affects their PBS status tile - leaving it Red for the remainder of the claim instead of Yellow/Green.
Also, Cancelled non-transmitted records cause the same issue as the record is stuck as 'cancelled - non-trans' for the remainder of the claim - affecting the PBS status tile.
11 votes -
Customised PBS fees do not apply to mixtures that require users to add water
Mixtures that require users to add water (eg Amoxil 250mg/5ml) are considered extemp for PBS pricing purposes
Because of this, the customized PBS fees, which are only for ready-prepared items, do not apply when dispensing those mixtures
Users want the customized PBS fees to apply for mixtures too
9 votesThanks for the suggestion, we'll look to include this in a future release
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dispensing for animals
Selecting Animal as a title should automatically set the medicare consent to No and Always dispense as private. There should also be a field for the animal species and the owner's name.
16 votesThanks for the suggestion, we'll look to include this in a future release.
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Option enable small label printing for OTC items
When users dispense OTC items in Dispense Plus, there is no option to enable small label printing for that item,
The small label printing option is only available for items in Fred Drug Database. Users would like the same option for OTC items as well.
13 votesThanks for the suggestion, we'll look to include this in a future release. In the meantime Own Brand Drugs might be a good option.
http://webhelp.fred.com.au/dispense/Release%20Notes/dispense-2022-february.htm
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Prevent RTPM alerts/notifications displaying outside dispense/waitscreen
When a red or amber RTPM alert appears - users are forced to either clear the dispense screen or click on the alert in order to make it disappear.
If the alert is not cleared and the user accesses other screens ie Reports - the alert continues to remain on the screen and in some cases blocks buttons on these other screens.
14 votesThanks for the suggestion - we'll look to include this in a future release
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Prescriber Bag: Directions
Directions are disabled when dispensing prescriber bag items, however some of the default sigs do not make sense. Either have no sigs and leave the directions empty, or allow editing.
5 votes -
Filter is cleared after editing a script in PBS claim screen
After filtering rejected scripts in the PBS claim screen, editing one of the rejected scripts clears that filter. Users need to set the filter again to locate the remaining rejected scripts. This becomes very repetitive especially when there are many rejected scripts that need to be reclaimed. The system should remember the filter even after editing a script.
8 votesThanks for the suggestion, we'll look to implement in a future release
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Generic Substitution from the Wait Screen
Pressing <G> on/from the Wait Screen to edit and substitute the dispensed drug for a generic.
Same workflow as Fred Dispense Classic28 votesThanks for the suggestion, we’ll add it for future consideration.
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Real-time updates on all terminals
Any idea when real-time messaging on all terminals will happen. By real-time I mean
1. Claim tile changing to green when someone on another terminal fixes the issue or, indeed, to reflect the current status of the claim
2. The eRx queue
3. The dispense list (wait screen)etc
10 votesThanks for the suggestion - we'll consider this in our future planning.
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Option to print patient's facility on repeat scripts
Users would like to be able to display a patient's Facility on the repeat paperwork.
5 votesThanks for the suggestion, we'll look to include this in a future release
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option to don't discount $1 co payment for premium brand drugs
Have an option like in FRED to only discount the co payment $1 for drugs with no brand premium.
1 voteWe're looking to implement this functionality in an upcoming release
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dispensing
Flip the history panel to the left and centralize the main dispense panels helps to focus the dispensing in the center of the screen
3 votesThanks for the idea, we'll look to include this in a future release.
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2 votes
Thanks for the suggestion, we'll look to include this in a future release
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Ability to delete facility
Currently, the delete button in the facility maintenance screen is not available > user wants to be able to delete, or at least hide, a facility so that staff don't assign a wrong facility to patient profiles by error
6 votesThanks for the suggestion - we'll look to include this in a future release
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OTC product dispensed with qty > 1
Scanning an OTC product that happens to be a repat item correctly sets price to RRP. On changing the qty to >1 the pricing reverts to script pricing. This is undesirable when the patient is not repat.
2 votesThanks for the feedback, we'll look to include this in a future release.
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