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FRED DISPENSE PLUS

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FRED DISPENSE PLUS

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104 results found

  1. Address label does not indicate when items have been autocharged (LOTS with FD+ integration)

    When patients are autocharged the drug label indicates that the item has been autocharged with an asterix * but the address label does not say that the items have been charged. Previously in FD Classic the address label would say charged (with LOTS POS integration).

    10 votes

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    2 comments  ·  Dispensing  ·  Admin →

  2. escripts search patient

    For patients with no Medicare number, when scanning an escript, it automatically enters new patient, without the ability to search for patient. This is especially common with patients with multiple surnames.

    As a result, patients can get multiple personas in Dispense. And we are unable to merge escripts, so the problem is compounded.

    5 votes

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    0 comments  ·  Dispensing  ·  Admin →

  3. Default to "print on label" when entering batch/expiry during dispense

    When triggering the batch/expiry (Ctrl+E) prompt during dispense, default to "print" on label

    37 votes

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    1 comment  ·  Dispensing  ·  Admin →

  4. Warning at scan check when dispensing a broken pack

    When dispensing a broken pack, can we please have a warning prompt during scan check that mentioned "Warning: Broken Pack - Please check the quantity is correct".

    For example, when dispensing Amoxicillin 500mg Tablet , quantity of 30, which relates to 1.5 boxes. Can we please have a prompt at scan check to alert that it involves a broken box?

    This would prevent errors in supplying medications.

    Thanks

    71 votes

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    1 comment  ·  Dispensing  ·  Admin →

  5. Have "tags" for patients that are highlighted on the profile bar. eg. "WEBSTER PT", "MEDADVISOR", "SIMILAR/SAME NAME ALERT", "TOP CUSTOMER"

    The tags should be coloured and easily seen, and ticked easily from the main profile edit screen. Would be a killer feature.

    20 votes

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    1 comment  ·  Dispensing  ·  Admin →

  6. Minimum price function

    Currently, the system does not apply the minimum price configured in the pricing option when the user edits the quantity of a medication with a set price. The user would like the minimum price to be applied even when the medication has a set price and the quantity is edited.

    26 votes

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    1 comment  ·  Dispensing  ·  Admin →

  7. S8 and S4D escript dispensed elsewhere notification needed when repeat not due

    If a S8 or a S4D e script has been dispensed elsewhere, a notification does not pop up if the prescription interval has not yet lapsed. Can this be implemented into dispensing software to prompt pharmacist that the interval has not lapsed yet and should not be dispensed.

    1 vote

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    0 comments  ·  Dispensing  ·  Admin →

  8. Min NHS Price based on Quantity

    With the 60-day dispensing changes, we would like to be able to set a NHS Min based on quantity of packs being dispensed.
    eg. 1 pack min is $18.95, when 2 or more then the price is $28.95

    48 votes

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    1 comment  ·  Dispensing  ·  Admin →

  9. eRx got cancelled with a new token scanned

    We have encountered several occasions when we scan a new token at wait screen, it straight away cancels the latest prescription done. It is observed that it always happens when the token as a "C" as the first alphabet of the code. Could you please add a warning or extra confirmation to avoid it?

    2 votes

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    1 comment  ·  Dispensing  ·  Admin →

  10. Dispensing shortcut 'aey' - please change from 'Avoid contact with eyes' to 'into the affected eyes'

    For more than 20 years, different pharmacies and dispensing systems have used the shortcut, 'aey' for: into the affected eyes.
    Now, FRED dispense plus has made it the opposite direction of: AVOID contact with eyes or mucous membranes.
    As it is a system sig, it cannot be changed. Please remove it all together, or allow us to adjust it to our preferred sig.
    Extensive muscle memory has me writing incorrect directions on dispensing labels.

    Thank you

    1 vote

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    Released  ·  0 comments  ·  Dispensing  ·  Admin →

  11. Address labels, Surname then FirstName

    Little name label on the top of address label needs to be Surname first if possible please.

    1 vote

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    0 comments  ·  Dispensing  ·  Admin →

  12. Prompt to advise scan check has already been performed correctly if a different medication is accidentally scanned

    Scenario:
    - Pharmacist scans label followed by correct medication
    - Scan check banner appears green
    - Scan check banner remains on the screen
    - Pharmacist accidentally scans a different medication
    - Scan check banner turns red
    - Scan check on wait screen will appear with a cross, even though initial scan check was correct

    20 votes

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    1 comment  ·  Dispensing  ·  Admin →

  13. Report on 60 day dispensing

    Report to show the number of 60 day scripts dispensed with profit and maybe quantify loss of dispense fee. Script report that can be run for a given date range

    26 votes

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    1 comment  ·  Dispensing  ·  Admin →

  14. Ability to select which item goes on the multi-item invoice

    Currently, if work cover and private items are dispensed under a single profile, there is no option to print multi-item invoices just for the work cover items.

    Users would like to have the ability to select work cover items only for the multi-item invoice and send it to the insurer.

    31 votes

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    0 comments  ·  Dispensing  ·  Admin →

  15. streamline code as a column

    Streamline code show in drug search as a separate column

    28 votes

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    0 comments  ·  Dispensing  ·  Admin →

  16. Stop the pop up for deferring escripts

    6 votes

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    0 comments  ·  Dispensing  ·  Admin →

  17. Shift Message on Address Label so it appears higher up

    Added Message on Address Label prints too low on the main label. It is very easy to miss because it usually overlaps the red "Keep out of reach of children" line on the bottom.

    Also, if the message is a little bit longer, it gets cut off from the label and part of it is missing.

    5 votes

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    0 comments  ·  Dispensing  ·  Admin →

  18. Account tile in dispense screen to display autocharging indicator

    Account tile shows account limit and balance but not indicator if a patient autocharges or not. Please include autocharge (yes or no) on this tile

    21 votes

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    0 comments  ·  Dispensing  ·  Admin →

  19. Have the version number on for the relevant release notes on WebHelp

    This will help customers know if they have the most up-to-date version and what new features are available to them.

    3 votes

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    0 comments  ·  Dispensing  ·  Admin →

  20. Exclude scripts from mySL

    Can we please have a checkbox or easy way to change the 'exclude from mySL' option? In Fred Classic, the shortcut (Shift-Ctrl-X) was visible at the very bottom of the screen - which was still hard to see.

    Now, there is no shortcut visible - which is hard for techs to remember it.

    A checkbox similar to the 'myHR' checkbox would be ideal.

    2 votes

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    1 comment  ·  Dispensing  ·  Admin →
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