91 results found
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Have "tags" for patients that are highlighted on the profile bar. eg. "WEBSTER PT", "MEDADVISOR", "SIMILAR/SAME NAME ALERT", "TOP CUSTOMER"
The tags should be coloured and easily seen, and ticked easily from the main profile edit screen. Would be a killer feature.
20 votesReleased November 2024 https://webhelp.fred.com.au/dispense/Release%20Notes/dispense-2024-november.htm
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eRx got cancelled with a new token scanned
We have encountered several occasions when we scan a new token at wait screen, it straight away cancels the latest prescription done. It is observed that it always happens when the token as a "C" as the first alphabet of the code. Could you please add a warning or extra confirmation to avoid it?
2 votesWe've attempted to buffer the input on the wait screen, please let us know if still an issue
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Dispensing shortcut 'aey' - please change from 'Avoid contact with eyes' to 'into the affected eyes'
For more than 20 years, different pharmacies and dispensing systems have used the shortcut, 'aey' for: into the affected eyes.
Now, FRED dispense plus has made it the opposite direction of: AVOID contact with eyes or mucous membranes.
As it is a system sig, it cannot be changed. Please remove it all together, or allow us to adjust it to our preferred sig.
Extensive muscle memory has me writing incorrect directions on dispensing labels.Thank you
1 vote -
Prompt to advise scan check has already been performed correctly if a different medication is accidentally scanned
Scenario:
- Pharmacist scans label followed by correct medication
- Scan check banner appears green
- Scan check banner remains on the screen
- Pharmacist accidentally scans a different medication
- Scan check banner turns red
- Scan check on wait screen will appear with a cross, even though initial scan check was correct20 votesA prompt will now appear in the latest release
https://webhelp.fred.com.au/dispense/Release%20Notes/dispense-2024-september.htm
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Report on 60 day dispensing
Report to show the number of 60 day scripts dispensed with profit and maybe quantify loss of dispense fee. Script report that can be run for a given date range
26 votesReleased 14th March https://webhelp.fred.com.au/dispense/Release%20Notes/dispense-2024-march.htm
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Ability to select which item goes on the multi-item invoice
Currently, if work cover and private items are dispensed under a single profile, there is no option to print multi-item invoices just for the work cover items.
Users would like to have the ability to select work cover items only for the multi-item invoice and send it to the insurer.
31 votesReleased 14th March https://webhelp.fred.com.au/dispense/Release%20Notes/dispense-2024-march.htm
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streamline code as a column
Streamline code show in drug search as a separate column
28 votesReleased in January 2024 https://webhelp.fred.com.au/dispense/Release%20Notes/dispense-2024-january.htm
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6 votes
Released in January 2024 https://webhelp.fred.com.au/dispense/Release%20Notes/dispense-2024-january.htm
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Account tile in dispense screen to display autocharging indicator
Account tile shows account limit and balance but not indicator if a patient autocharges or not. Please include autocharge (yes or no) on this tile
21 votes -
Have the version number on for the relevant release notes on WebHelp
This will help customers know if they have the most up-to-date version and what new features are available to them.
3 votesReleased 14th March 2024
From the Help Menu, Click 'About Fred Dispense Plus' to see the version number.
The version number is also included in the release notes e.g. v31
https://webhelp.fred.com.au/dispense/Release%20Notes/dispense-2024-march.htm
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Exclude scripts from mySL
Can we please have a checkbox or easy way to change the 'exclude from mySL' option? In Fred Classic, the shortcut (Shift-Ctrl-X) was visible at the very bottom of the screen - which was still hard to see.
Now, there is no shortcut visible - which is hard for techs to remember it.
A checkbox similar to the 'myHR' checkbox would be ideal.
2 votes -
Address label custom message is too Small
Address label message = the font is too small and needs to be made Bigger.
30 votes -
2nd dispensary label with spillover instructions no longer displays price
Until recently the 2nd directions spillover dispensary label had a price.Can we have it back please or is there a setting for this change?
4 votesReleased in January 2024 https://webhelp.fred.com.au/dispense/Release%20Notes/dispense-2024-january.htm
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markoff owing
When the system prompted to adjust the SN entitlement from last year, it inquired about updating patient details. Even though "NO" was chosen, the system incorrectly calculated the price to be paid. To rectify this, the patient's SN number from last year needs to be entered in the patient details. This particular problem has not arisen in previous years.
1 voteThis issue was fixed in the latest release
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Details on ePrescription repeats not translated
Very often when a repeat was scanned, paper or token, various details on last dispensing, same pharmacy or others, do not always translated properly - eg. private was dispensed but kept asking for authority detail when scanned, price not the same as last dispensed, number of repeats missing, interval missing for S8, need to keep entering medicinal cannabis item manually especially Cannatrek. These all make a very frustrating and slower dispensing experience.
37 votesReleased in February 2023
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quickpad usage
Quickpad on Dispense Plus does not give users the 'Usage' button to show usage breakdown for each month eg F2 (usage) in old Fred Classic provided this feature.
10 votesReleased with Fred Office 5.2
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Drug CODE column
Can the drug 'CODE' column be made wider so we can see the complete code
3 votesReleased in January 2024 https://webhelp.fred.com.au/dispense/Release%20Notes/dispense-2024-january.htm
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ePrescription repeat on A5 paper
Option for ePrescription repeat to print on the blank A5 paper.
24 votesReleased July 2023 https://webhelp.fred.com.au/dispense/Release%20Notes/dispense-2023-july.htm
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Scan label for script number search (Rx No)
The barcode generated onto dispensing labels used for verifying item selection is essentially the Rx number with an additional "(". If we could remove the '(' then the dispensing label barcode can also be used when using "F4" script number search rather than entering the script number manually.
Try scanning the label barcode whilst on a notepad, it will scan out as the script number with an additional character. Due to the character, the dispensing label barcode cannot be used for F4 script search.
7 votes -
Enable "Print how many labels?" prompt when printing address label
Users would like to be able to input how many labels to print when printing address labels in Fred Dispense Plus
7 votes
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