37 results found
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Improve Fred Dispense Plus Webhelp
Would be great to improve the webhelp search to be more specific.
1 voteThank you for your feedback
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Doctor's name on dispense label
Have an option to choose not to print the doctor's name on the dispense label.
3 votesThanks, good suggestion
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Safety net issuing pharmacy
When we input an external safety net card number it would be good to have an extra field to add the external pharmacy name and number so that if there are any rejection issues ie paperwork not submitted to the PBS we can easily contact them if needed, especially if we have had that number in our system for quite a while and the patient has misplaced their card.
2 votesThank you for your suggestion
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Ability to send SMS to customers
SMS feature integration. This feature allows user to send a SMS text to customer for non-urgent things, such as to let them know their order has arrived or their drug is being ordered etc. This does not have to be complicated or involved with auto reminding customers when they're due for a repeat because we have got Medadvisor for that. Fred should charge user the fee for the amount of texts sent at the end of the month, or make it as a "recharge as you go", either way is ok.
7 votes -
Diary to only show once per day per user
Diary to only appear once per day
If dispense terminals are shared by dispensary team. Each time initials are changed on a terminal (e.g. to edit a dispensing), diary reappears if there is a note for the day.
Would rather this diary not appear again for the day.2 votesCould you please add more context around the scenario? Once a user has already seen the diary on that terminal once for the day, it should not automatically reappear unless you were to quit Dispense during the day
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Receipt printout to include patient's phone number and email address
User would like the receipt printout from Fred Dispense Plus to include patient's phone number and email address
2 votes -
Search a Diary Entry
The ability to be able to search the diary for an old entry
6 votes -
Diary improvements
Diary notes to include the pharmacy banner and date note was written. Similar to the Fred classic dispense diary notes so that we are able to keep track of daily note taking, and differentiate between diary notes and other clinical documents.
2 votes -
marking off owing scripts
marking off owing scripts - the marking off pharmacist's initials show in history, it should be the pharmacist who supplied the medication, who's initial show.
can you explain why you declined this request before - the link does not work to review5 votesAll actions and users performing those actions are recorded under Script Audit
https://webhelp.fred.com.au/dispense/Dispense/script-audit.htm
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Safety Net tile - Total Value is confusing
With the SN tile in FD+, the "total number" value is confusing - should say Rx that count towards SN total count vs total count
3 votesThanks for the suggestion, we'll look to include this in a future release
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Patient's name gets truncated in MVF embedded
MVF embedded in Fred Dispense Plus displays up to 15 letters of the patient's name. If the patient's name is longer than this, the displayed name gets truncated. MVF embedded should always show the full name of the patient.
1 vote -
"Print" button on drug interaction screen
Add a print button to the eMims drug interaction screen
7 votesThanks for the post, we’ll add it to the backlog of items
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Drug Usage Graph visible when dispensing
When dispensing a drug, a graph showing the monthly drug usage on the main dispense screen would be a great addition instead of having to go into quickpad or generate a report to see the drug usage, In addition it would be good if the graph could show the total usage of the ingredient rather than the brand.
6 votesGreat suggestion – thank you.
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Tablet Counter
Create an automatic tablet counter to monitor when community patients are due to have their next scripts dispensed. Similar to old product Quick Watch
2 votes -
Font size & Colours: Option to increase or update colours
For example, the blue/green/grey colours are very faded in contrast and are hard to differentiate at times on different screens, especially on decision buttons. Unable to tell which decision box is selected.
Some things could be clearer & in bold print – eg. last price, last directions
12 votesThanks for the post. We’ll put it in for consideration if it receives more votes.
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12 votes
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Locums Passwords: Option for Locums to reset their password and potentially users archived.
Locums work infrequently on system and forget their password.
Currently unable to delete users. Is there a solution so that the system can archive users no longer working at the store?
6 votes
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