385 results found
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Ability to set patient specific price
Currently, if the user overrides the patient price for a script, the system automatically uses that overridden patient price for the remainder of its repeat dispensing.
The system uses a default price instead of the overridden price if it's a brand new script even when dispensing the same item for the same patient.
The user wants to be able to set patient-specific prices so that no matter if it's a new or repeat script, the system always uses the same special patient price for particular customers.
70 votesThanks for the suggestion - what do other users think?
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look and feel
Users can choose the display that best suits their eyes with an option called 'Look and Feel' which is similar to the one in Fred Office Plus.
1 voteThank you for your feedback
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autocharging
Indicator within history to identify which scripts are autocharging
2 votesThank you, good idea
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Round off PBS pricing
Round off PBS pricing
4 votesThanks, great idea
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View patient UR, bed number on address labels and on patient details bar
When setting "extra details" in dispense options, have the selected settings (e.g. UR number and Facility code) print on labels, address labels and show across the patient header while dispensing.
1 voteThank you, good suggestion
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4 votes
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Replace Warnings tile with eScript information
Is it possible to replace the Warnings tile with the eScript display information? This is so avoid needing to go into the script to see it.
2 votesLet's see what others think, suggest trying F10 FinalCheck as an alternative
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print labels with number of box eg. pack 1 of 3
Ability to print on dispensary labels for multi-pack scripts - number of box eg. pack 1 of 3 ,,, etc
Will assist pharmacy and customers to determine how many boxes remain to be collected when entire supply cannot be provided 1 visit.
2 votesThanks, good suggestion
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Make only one price visible in Pricing Tile
Customer doesn't want to see in the Pricing Tile two prices (actual & avg w/sale cost). Customer finds it confusing. Just wants to see avg w/sale cost.
1 voteThank you for your feedback
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Option to remove pdl warning pop ups
Can we please have an option to remove the PDL warning pop ups like in dispense classic? Otherwise it leads to click-fatigue which then means staff miss other important messages.
9 votes -
General Dispensing flow
When displaying History after selecting patient, the panel on the right is locked and unable to click MyHR or MySL at all until Esc is pressed, to continue to the "dispensing screen"
When in dispensing screen, previous dispense history not showing adequate information (directions)
In terms of visual display middle panel (allergy, account, warnings, etc) takes up too much space. This could be minimised after collapsing/reducing size of top and right hand side banner, so that the more important visuals (dispensing details/ pt history) can be easily viewed.
Very inconvenient having to always have to "Esc" to switch from "history"…
4 votes -
Ability to manually delete/clear rejection and non-transmitted messages from PBS claim screen
In some cases, PBS will return rejections which cannot be cleared.
Eg 'R 312 The prescription could not be cancelled as it could not be found'In Fred Classic, these can be manually deleted - however, in Dispense Plus users cannot remove these records as the script has been cancelled.
This affects their PBS status tile - leaving it Red for the remainder of the claim instead of Yellow/Green.
Also, Cancelled non-transmitted records cause the same issue as the record is stuck as 'cancelled - non-trans' for the remainder of the claim - affecting the PBS status tile.
22 votes -
Regulation 24 owing (from a fax) scripts
When processing a fax prescription (as an owing) and the script is a regulation 24, the number of repeats cannot be entered to allow for the increase number of items the patient is entitled to. At the moment we are forced to claim the script, then go back after and process again as an owing.
2 votesThanks, good suggestion
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Warning during extemporaneous dispensing when an excessively high value is entered into the "W/Sale cost" field.
The user requests a feature in the dispensing system that alerts them when an incorrect, excessively high value is entered into the "W/Sale Cost" field while dispensing extemporaneous scripts. User would like this feature to prevent the transmission of inaccurate claim amounts to Medicare.
1 voteThank you for your feedback
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Close icon in top right corner
Reintroduce the close (x) icon in top right corner from the old FRED.
1 voteThank you for your feedback
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Drug Details note indicating change in dispensing to be red
Change note in Drug Details screen during to appear in a brighter RED as opposed to the pink tone currently used and/or bigger font. Would like it to be more prominent
The diff. brand/strength/etc. note blends into the yellow background of the tile
1 voteThank you for your feedback
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escripts load automatically for dispensing
When multiple escripts are scanned in, to have them load up automatically one after another ready to dispense
2 votesCan some more context please be added. You can already add multiple eScripts to a basket. Pressing the 'Q' key on the keyboard will load the next item for dispensing
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Number of Repeats on Owing Script
It would be good to have the option to put in the number of repeats when dispensing an owing script from fax or email, just like in FRED Classic
13 votesThanks for the suggestion!
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Pharmacist initials on receipt
Provide an option to print the pharmacist initials on the receipt.
1 votethanks, good idea
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Small Duplicate Label - Drug Name
Please consider adding the Dispensed Drug Name to the Small Duplicate label.
For Scripts with 3 drugs and 5 repeats each there is no space to add all 15 large duplicate stickers that contain the drug name.
3 votes
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