113 results found
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direct debit - schedule an ad hoc payment for a customer without having to create a statement/age the account
currently we are unable to take ad hoc payments from people using the ezidebit integration unless we schedule a statement for them in their account.
it would be super helpful to 1. be able to schedule an ad hoc payment from the ezidebit portal that would automatically link to their fred office account and/or 2. schedule an ad hoc payment from fred office that isn't linked to statement creation
1 vote -
direct debit - deduct a scheduled set amount each month (irrespective of statements)
currently direct debiting integration with ezidebit only allows for the amount owing on the account to be deducted. it would be really great to have a feature for some patients where a set amount is deducted from their account each month instead of the exact amount owing (e.g. $30, $50, $200)
1 vote -
View Item Count on main POS Screen
Add an item count so I can count items before adding to my bag at POS
Add the item count above Sub total2 votes -
Allow me to hold/Park sales with Scripts
Allow me to add scripts to a hold transaction. This can be done but there is a warning to delete and re-add the scripts when we bring up the sale. I'd like to continue without needing to delete.
2 votes -
Create accounts for non-transfer Suppliers
I want to be able to track invoice payments for suppliers. I'd like to see this in the Completed Invoice Summary Report
1 vote -
Ability to send the Account Statements for a whole Account Group from a different email than the one integrated with Fred.
Allow another email or multiple emails to integrate with FRED so that different Account Group statements can be sent from an alternate email to the one currently allowed.
1 vote -
Create a Default Show All Find Customer button
We have Loyalty that requires us to Find Customer at the POS, Prior to upgrading we had customised this to show All Customers by default, the new POS does not have this and we either have to press F11 or click All.
Could the options to change the default searching be added back into the system.1 vote -
Customer detail visibility causing privacy risks POS PLUS
Customer details displayed within the Fred POS Plus is difficult to read. The font is smaller than the rest of the POS and the colour contrast is hard to see.
There are potential privacy issues if sales are placed onto the incorrect customer account. Plus problems if the loyalty redemption etc happen with the wrong customer.
1 vote -
Restrict Miscellaneous sales
It would be a good idea to add a specific Permission in Fred Office to allow/not allow Miscellaneous sales (98 or 99 sales) at the register. Currently, Fred Office is not able to restrict this and users from all different level can perform 98 or 99 sales at the register. It would be nice if we can limit this feature to only managers/supervisor.
1 vote -
customer pos
Customer details displayed within the Fred POS Plus is difficult to read. The font is smaller than the rest of the POS and the colour contrast is hard to see.
There are potential privacy issues if sales are placed onto the incorrect customer account. Plus problems if the loyalty redemption etc happen with the wrong customer.
1 vote -
Account payment receipt that can be emailed out of Fred Office
When account payments are processed via Fred Office, allow manual/automatic sending of a confirmation email/receipt to the customer.
2 votes -
Print Receipt from Account Activity
Allow reprint of receipts from Account activity (similar to Reprint Receipt from Inventory)
2 votes -
see invoiced qty and received qty on mobility (like in fred office)
currently when receiving invoices on the fred mobility gun, the only field that shows up is "quantity outstanding"
would like to have an option to show the "invoiced qty" field like in fred office so you know how many items to expect. especially useful if you've accidentally double scanned an item or have missed an item buried in the bottom of a box. having the "received qty" field would also be useful.
1 vote -
In Inventory highlight an item that is in an Offer
There have been many occasions where we have wanted to check if a particular item is in an offer or not, but at the moment we have to search through however many offers to try and find it. In the past I used to use Minfos and they would highlight the item in pink if it was on special or discounted by us. We found this to be really helpful. If it is possible to highlight the item in inventory as well as add an "Offer" column to tell you which offer it is in, that would be fantastic.
1 vote -
Payment/loyalty Audit report - have tender amounts
On the payment audit report, please have the option for the total of each tender type used in that sale.
Some sales are not rung out as loyalty points only, and we would like to know exactly how much was spent as loyalty vs other tender type1 vote -
Itemised interim statement for specific dates
Add in the option to do an interim statement for a specific set of dates rather than the batch for the month, or the option to do extended itemised accounts.
Mainly for people who want to see a longer statement or for business/providers that need an extended account
1 vote -
remove address from waiting script search feature in POS plus (just use name)
on POS plus the new search feature is too broad and includes addresses as well as customer names. this causes issues like:
- if you search for surname Jones, everybody who lives in Jones St shows up in Waiting Scripts instead of just customers with surname Jones
- if you search for surname Griffith, everybody who lives in the suburb of Griffith shows up instead of just customers with that surname
1 vote -
Ability to edit/view patient account remarks and add to account group from within Fred Dispense Plus
When accessing a patient's debtor account from within Fred Dispense Plus, have an option to view/update account remarks and add patient to an account group. This saves having to navigate into Fred Office, after creating a new account from within Fred Dispense Plus, to add the customer to an account group or update remarks.
3 votes -
Cash Drop/Payout report to include reason
Bath tender Details/Transaction Details Report now shows the Transaction Type "Payout". Please add a column to include the "Comment" entered at POS during Petty Cash descriptions
3 votes -
Ability to add an account to an account group from Fred Dispense Plus debtors
In Fred Dispense (classic) we were able to add a newly created account to a "group" in Fred office. Please re-introduce this function in the Fred Dispense Plus debtors form.
4 votes
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