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FRED OFFICE PLUS

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87 results found

  1. If using the 'do not deduct stock' dispense option, show a line in "Item movement history" with the sales transaction --- include an indicator to show no stock movement has occurred but a sale has occurred

    1 vote

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  2. If using the 'do not deduct stock' dispense option, show a line in "Item movement history" with the sales transaction --- include an indicator to indicate not stock movement has occurred but a sale has occurred.

    1 vote

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  3. The current stocktake feature as of 30/08/25 currently includes "Committed" stock (i.e. stock dispensed for a patient but not yet paid for) in the total SOH count.

    e.g. Lets say I have 5 boxes of Lipitor 10mg on the shelf, AND I have x2 boxes of Lipitor 10mg on the pick up shelves dispensed for patients coming back later today to collect. If I started a stocktake and used the mobility scanner to count the 5 boxes on the shelf, then the Stocktake would have a "Counted" value of 5. This stocktake also has a "Committed" value of 2, which…

    1 vote

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  4. Currently it is quite time consuming and clunky to add accounts to set groups, going through the 'Assistants, group' option. Also, if an account needs to be moved to a different group, we need to find it in the old group and then move to the new group (which relies on staff remembering what group the account was in).

    It would be time efficient if we could access and alter the account group through the customers account tile directly.

    We use this feature to save time when printing accounts, so they will group similar accounts together (ie. Front Shop/Webster/posted accounts).

    1 vote

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  5. Add in a profitability snapshot to the dashboard, similar to the Z report fields where you have sales and cost of goods.
    Add in top stock item movers both front of shop and dispensary

    1 vote

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  6. When using reorder points, it would be good to be able to add 0.5 as an option. There may be times where a partial box is dispensed but t's a slow mover so reorder point would be set to 0 and so the ordering template will not capture this item.

    1 vote

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  7. For our webster packing patients we use Autocharge in FredDispense Plus so dispensing goes straight to an account. It would be great if loyalty card number could be used with these accounts so they can accumulate points and help us record loyalty within our transactions.

    1 vote

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  8. Bulk charge script items on till to an account. or remove from Till:

    In QLD due to free flu vaccines needing to be charged to a QLD health account. It would save a lot of labour individually charging scripts to an account

    1 vote

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  9. On Old Fred Mobility, there were 3 tabs available while editing an order. The middle tab allowed us to correct SOH. This tab is no longer available in the NEW Fred Mobility (please re-introduce this).

    2 votes

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  10. When receiving an invoice via a supplier, and when using the "add item" box, we add an item, but if you want to cancel that item in the add item box, it still will add one into the invoice list despite us canceling it, making it an inaccurate amount added to the invoice, which then makes it difficult and frustrating to find the extra added item and correct.
    Please call Linda or Adele for clarification of the above.
    Leura Pharmacy
    0247841386

    1 vote

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  11. Please add the ability to adjust for Minimum Hold Quantities (reorde point) in a Rate of Usage order. Currently you can do 'either' a ROU order OR a Replenishment order to the restock level.

    We want to do a Rate Of Usage order which also factors in minimum stock levels for items that have a low rate of usage.
    We want to keep 20 of X in stock at all times. X has a low rate of usage so is not currently ordered in a ROU order until we have 5 left, this makes the shelves look terrible.

    1 vote

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  12. Since Fred Office is used to access the customer portal, a popup notification when a ticket is updated would eliminate the need to constantly check emails for responses. This would allow us to address additional information requests more quickly (for tickets marked as pending).

    1 vote

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  13. When selecting a Waiting Script, select all scripts for safety net linked family members

    1 vote

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  14. To be able to receive partial quantities in Fred Office invoice. For example Flu vaccine pack of 10 appears as 1 in Fred Office invoice, but we only received 2 injections transferred from another pharmacy. We could not input 0.2 into the invoice. It only accepts whole numbers!

    1 vote

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  15. 1 vote

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  16. Currently the Permissions in Fred Office do not prevent users from accessing the activity view in Fred Office. Users with no permissions at all can still view transactions and takings via this window.

    Please allow the permissions to prevent this window from being viewed.

    1 vote

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  17. If I have scanned an item during stocktake, the QTY currently shows as 1 and I need to input a qty or press + to increase. Assume if I have scanned the item that I want at least 1 to show in stocktake file

    1 vote

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  18. During a batch stocktake, pressing +++ is more effort than using number pad. You can press the QTY, then enter a value and tick but the slight lag/screen adjustment from the keyboard displaying disrupts workflow. Please keep the number pad on the bottom of the screen at all times.

    1 vote

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  19. Happy New Year everyone!

    I'd just like to flag with the team my recent troubles with the newly added feature (I believe it was added in 5.2). After attempting to add a recurring account fee for a group of patients for a specific time at the end of the month, I noticed that after the specified time on the day set, this charge did NOT go through as intended. I did follow the guide posted on the knowledge base, so I don't think I set it up wrong, but maybe I did?

    Thankfully I was able to get around this…

    1 vote

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  20. The ability to audit the "No Sale" function would be useful to get info on when the cash drawer was opened

    1 vote

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