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FRED DISPENSE PLUS

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348 results found

  1. Would like to have the ability to change the view in the drug search screen to display in the following order
    1 Preferred generic PBS items
    2 Remaining PBS items
    3 Preferred generic Private items
    4 Remaining Private items

    By default that majority of the time the items to be dispensed are PBS. If this could be an option to enable

    6 votes

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    0 comments  ·  Dispensing  ·  Admin →
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  2. Can we have the ability to add an enter line in dispensary notes that appear in the patient history? Pressing enter saves the note.

    Perhaps shift+enter (like Messenger) will add a line. Some of our dispensing notes are just giant walls of text.

    6 votes

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  3. Currently, the Wait screen only displays the most recent 500 scripts. Users would like more scripts to be visible in the Wait screen.

    Ideally, the wait screen should display every script within the current claim period so that users can filter scripts with a warning and work through them.

    6 votes

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  4. Ability to see a line of patient notes in the banner on wait/main/final check screens. Similar to the line of notes that used to appear in Classic.

    6 votes

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  5. Just like the FRED classic. Help/assist display at the bottom of the screen when users move to every dispensing field. For example:
    The date field" "Press +/- a day <PgUp> or (PgDn> a month or <T> today date"
    The name field: Search by SURNAME FIRSTNAME ADDRESS or Number or <S>ame or<P>revious........"
    Especially important for new user to FRED Dispense Plus

    6 votes

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  6. Would be helpful to be able to print a copy of eScript from Final Check screen (not just see the eScript detail) as you can from MedView Flo. This would be helpful for when scan an eScript directly into Dispense so can print a copy e.g. for DD record or if there is a query that couldn't be solved straight away and may need another staff member to follow-up on or at a later time so can see script there is an issue with without having to go back into system.

    6 votes

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  7. We are still having issues with Repat prescriptions. If you try and edit a script, all the authority details are lost and have to be re-entered. And the converting to Private instead of Repat is still happening. Is there an ETA on when this issue will be fixed please?

    6 votes

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    In the backlog  ·  1 comment  ·  Dispensing  ·  Admin →
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  8. If a customer has more than 1 e-script to scan, there should be a button in Fred Dispense Plus to click to open up a space where they (customer) can just keep scanning multiple e-scripts, one after one, for them to queue up. At the moment, this can only be achieved via medview web or pharmacist clicking at the "+" button after every time they finish scanning 1 code.

    6 votes

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  9. When looking at the repeats remaining screen (F3 shortcut) if there are no repeats remaining can you please say "No repeats remaining" so we know for sure and not mistake the blank screen thinking repeats remaining are still loading

    6 votes

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  10. I want to change/modify font size on script label for PBS serial Number and also Repeat No printed on rpt form - to make larger

    6 votes

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  11. Can you put some sort of marker to indicate if a person has repeats held on file in the patient search field? That way if we have patients with the same name we don't have to click into each patient to see who it is.

    6 votes

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    0 comments  ·  Dispensing  ·  Admin →
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  12. Currently, the delete button in the facility maintenance screen is not available > user wants to be able to delete, or at least hide, a facility so that staff don't assign a wrong facility to patient profiles by error

    6 votes

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    1 comment  ·  Dispensing  ·  Admin →
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    In the backlog  ·  Jason responded

    Thanks for the suggestion - we'll look to include this in a future release

  13. I'd like a shortcut key (or key combo) to be able to defer a script without having to tab through to 'status' or using the mouse to change to defer. A previous release indicated CTRL+D to defer but this prints an address label.

    6 votes

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  14. Some pharmacies require the ability to be able to adjust pricing for different patient groups ie nursing homes, DAA patients, community patients.

    For example -
    Pharmacy A gives 10% discount on all OTC items to their webster pack patients.

    Currently, they have set this up by applying a general 10% discount on the patients Fred Office account which will automatically apply 10% discount on items scanned at the POS.

    User has suggested that it would be useful if Dispense Plus could detect the account's discount status and apply this 10% discount for question mark OTC items at the point of…

    6 votes

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  15. Even the best dispensing practices can lead to the occasional rejected script hitting the tills. No one is perfect. So with this in mind, it would be nice if a rejected script did not hit the till until cleared by a pharmacist. That is to say, either

    1. It gets "fixed" or ...
    2. It gets approved to go to the till (for whatever reason).

    Either way, having rejected scripts hitting the till is quite annoying.

    6 votes

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    In the backlog  ·  Jason responded

    Thanks for the suggestion, we’ll consider this in the future.

  16. Patient history/compliance check shows previous pricing but this could be clearer.
    Perhaps the current script could be highlighted in a different colour in the dispense history (e.g. yellow)

    I'd like to option to be notified/warned when patient price has changed since the last dispensing.

    5 votes

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  17. F11/GS and G will only display the Drug PBS code selected on initial search.
    With the amount of 60 day supply medication increasing, selecting the incorrect PBS code is also becoming common for manul scripts.

    Having a Generic Drug search, eg GD from the drug field, to show all PBS codes for the generic drug, would help reduce dispensing errors as we currently have to mov back to the Drug field and edit the drug select to then find the correct PBS code.

    5 votes

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  18. 5 votes

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  19. Check if user wants to scan a product when dispensing a 'Blank' product under DVA/Repat Authority, to ensure stock on hand is accounted for.

    5 votes

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  20. If Medview could recognise DD scripts as having a 6 month expiry that would allow an alert popping up when we go to scan it in to the queue as well as disappearing from MySl altogether.

    5 votes

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