312 results found
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eScript image in the final check screen should display patient's Medicare number
Users would like the eScript image in the final check screen to show the patient's Medicare number so that pharmacists can confirm the escript was dispensed under the correct patient profile.
2 votes -
Prevent RTPM alerts/notifications displaying outside dispense/waitscreen
When a red or amber RTPM alert appears - users are forced to either clear the dispense screen or click on the alert in order to make it disappear.
If the alert is not cleared and the user accesses other screens ie Reports - the alert continues to remain on the screen and in some cases blocks buttons on these other screens.
13 votesThanks for the suggestion - we'll look to include this in a future release
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Copy of Prescription/Evidence of Prescription for last repeat scripts
Currently, there is an option to print out the Copy of Prescription / Evidence of Prescription from the wait screen under Printing options > More options.
This option greys out and becomes unavailable if the script does not have any repeat remaining (ie last repeat script or original script with 0 repeats)
1 vote -
Option to enable repeat interval field for Victorian sites
Currently, there is no option to enable the repeat interval field if the pharmacy is located in Victoria.
Users would like an option to enable this field no matter which state the pharmacy is located in.
2 votes -
Filter is cleared after editing a script in PBS claim screen
After filtering rejected scripts in the PBS claim screen, editing one of the rejected scripts clears that filter. Users need to set the filter again to locate the remaining rejected scripts. This becomes very repetitive especially when there are many rejected scripts that need to be reclaimed. The system should remember the filter even after editing a script.
8 votesThanks for the suggestion, we'll look to implement in a future release
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Scanning more than one e-script in the queue
If a customer has more than 1 e-script to scan, there should be a button in Fred Dispense Plus to click to open up a space where they (customer) can just keep scanning multiple e-scripts, one after one, for them to queue up. At the moment, this can only be achieved via medview web or pharmacist clicking at the "+" button after every time they finish scanning 1 code.
6 votes -
casual doctor
Allow casual doctor input, similar to FRED classic.
2 votesThanks for the suggestion.
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MySL recognised as "No Preference"
Patient's e-script preference set to "MySL" but when "R" reissue button pressed it doesn't give you a selection of "paper, SMS or email" like it used to be in Fred Classic. It would be great to enable that function again.
3 votesThanks for the suggestion.
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DOT Dispensing
When doing a DOT dispensing through Quantum, we should be able to turn off the interactions checker and the history pop-up. When DOT dispensing a few hundred scripts, it adds a great deal of time to the dispensing process.
2 votesNot our preferred workflow due to the clinical safety issues but keen to hear what other users think.
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Set and Reset drugs/doctors/patients ranking
There is an option for reporting drugs ranking, but there isn't any option to set or reset the drug ranking from a previous report (similar to FRED classic).
2 votes -
Generic Substitution from the Wait Screen
Pressing <G> on/from the Wait Screen to edit and substitute the dispensed drug for a generic.
Same workflow as Fred Dispense Classic25 votesThanks for the suggestion, we’ll add it for future consideration.
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Real-time updates on all terminals
Any idea when real-time messaging on all terminals will happen. By real-time I mean
1. Claim tile changing to green when someone on another terminal fixes the issue or, indeed, to reflect the current status of the claim
2. The eRx queue
3. The dispense list (wait screen)etc
10 votesThanks for the suggestion - we'll consider this in our future planning.
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System to always highlight the default mark up in Pricing Details screen
When the user dispenses a private script and tabs across to the patient price field, the Pricing Details screen opens up. In this screen, the system automatically highlights the line with the lowest markup and changes the patient price to that price.
Users would like the system to always highlight the default markup line so that the patient price stays at that default price when accessing the Pricing Details screen.
1 vote -
Safety net 20 day rule
Restore the safety net 20 days rule indicator.
2 votesWe already show if a drug will fall under the Safety Net 20 day rule in the side history pane. Is there somewhere else you'd like to see it?
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Restore FRED dispensing Classic printing information for both label and repeat.
Restore FRED dispensing Classic printing information for both label and repeat.
The new repeat and label formats are:
1. hard to read and messy
2. do not have wholesaler PDE
3. take more room (need more than 1 label for the same information)2 votesThanks for the idea
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Wildcard drug search
Hi all
Might be worthwhile checking for a null wildcard drug search (%%) as such a search leads to a time-out.1 vote -
Bypass Patient Maintenance screen when exiting sub-menus
Bypass "Patient Maintenance" screen (F8) once exiting a sub-menu such as the 'Extra details' or 'Patient Reports' tiles. This is particular preferred when said sub-menu is accessed from the initial dispense screen
3 votes -
Repeats Remaining
When looking at the repeats remaining screen (F3 shortcut) if there are no repeats remaining can you please say "No repeats remaining" so we know for sure and not mistake the blank screen thinking repeats remaining are still loading
6 votes -
A prompt for clearing diary notes
A user would like the system to prompt 'Are you sure?' after clicking the clear button in the diary note screen so that notes do not get cleared accidentally.
3 votesThanks for logging the idea!
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After update
On some PCs after a successful upgrade the Blue background "Upgraded" notice remains.
1 vote
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