351 results found
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e-script option displayed on dispense screen / patient details
Before finishing dispensing an E-Script, have it clearly shown in Patient Details where any repeat will go (i.e PRINT, SMS, MySL, etc).
This should save time correcting after the fact.8 votesThe preference is shown just underneath the blue patient banner. Does it need to be more prominent?
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Deleting a history note
We have the option of having 'leaving a history note' compulsory or non compulsory. Is it possible to have it on the setting of non compulsory, but have the switch defaulted to the yes position?
1 voteThank you for your feedback, good idea
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Different background colours for Wait Screen list and History list
It would be helpful and visually clearer if there's Different background colours for Wait Screen list and History list
16 votes -
Medication tracking system - currnetly QUICKWATCH in classic
can we please have an application on plus that is the same as what quickwatch does in fred classic. It would allow us to count down the number of days a patient has before they run out of medication, we would then dispense the medication before they come in and then send them a message to let them know its ready.
This application actually buys us a lot of time in dispensary to dispense and check customers medication before they pick up and gives us more time to counsel and do add on sales. It will be a game changer…
1 voteThank you for your feedback, let's see what others think
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when putting scripts on hold
Could we please have NO as the default keystroke after "H" is pressed instead of Yes?
3 votes -
Insufficient stock warning needs work
The "Insufficient stock" warning should only display when I am actually dispensing something NOT when I
1. Edit the script and NOT the qty
2. Pay off an owing
3. Any other process that does NOT change the qty dispensed.1 voteThank you for your feedback
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Ability to manually delete/clear rejection and non-transmitted messages from PBS claim screen
In some cases, PBS will return rejections which cannot be cleared.
Eg 'R 312 The prescription could not be cancelled as it could not be found'In Fred Classic, these can be manually deleted - however, in Dispense Plus users cannot remove these records as the script has been cancelled.
This affects their PBS status tile - leaving it Red for the remainder of the claim instead of Yellow/Green.
Also, Cancelled non-transmitted records cause the same issue as the record is stuck as 'cancelled - non-trans' for the remainder of the claim - affecting the PBS status tile.
16 votes -
Reduced quantity script pricing
When reducing quantity during dispensing, patient price is divided by total cost resulting in under pricing
e.g. Levlen (4 pack) set Price = $20
=(Cost x markup + $7.50 dispense fee)Dispense Levlen (4pack) with QTY =1 > Set Price/4= $5
= (Cost x markup + $7.50 dispense fee) / 4Result is base dispense fee of $7.50 is not included in the final price
Suggesting pricing of medication should reduce but still include dispense fee
1 voteThank you for your feedback
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11 votes
Thanks for the suggestion, we'll look to include this in a future release
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Pack label top right corner blanked out
When creating Pack labels the top right small label is not printable its all blanked out. You could use this label in fredDispesne
5 votes -
help - Status Bar
Just like the FRED classic. Help/assist display at the bottom of the screen when users move to every dispensing field. For example:
The date field" "Press +/- a day <PgUp> or (PgDn> a month or <T> today date"
The name field: Search by SURNAME FIRSTNAME ADDRESS or Number or <S>ame or<P>revious........"
Especially important for new user to FRED Dispense Plus6 votes -
20 day rule indicator on repeats
Meds that would affect SNET tally when dispensed early (within 20 days) used to show "(SN20DR)" after the words "If needed before dd-mm-yy consult pharmacist". Can this please be restored?
It is quite useful to quickly identify those meds that won't affect SNET tally if done early. Particularly useful at point of script receival in front of the patient.
2 votes -
Option to exclude offsite packing scripts in scan check statistics
There should be an option to exclude offsite packing scripts in scan check statistics so that the scan check report shows more accurate data
11 votesThanks for the suggestion - other users want this as well?
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Edit Repat prescription
We are still having issues with Repat prescriptions. If you try and edit a script, all the authority details are lost and have to be re-entered. And the converting to Private instead of Repat is still happening. Is there an ETA on when this issue will be fixed please?
6 votes -
banner
We know who we are so there is no need for " Hi, .... Please select a patient".
This space can be used to display current weather forecasts, pharmacy news, etc...5 votes -
Enable copy of original & repeat of an eScript to be printed from final check screen in Dispense
Would be helpful to be able to print a copy of eScript from Final Check screen (not just see the eScript detail) as you can from MedView Flo. This would be helpful for when scan an eScript directly into Dispense so can print a copy e.g. for DD record or if there is a query that couldn't be solved straight away and may need another staff member to follow-up on or at a later time so can see script there is an issue with without having to go back into system.
6 votes -
Scanning label barcode with patient history visible makes the "add-note" pop-up appear
Scanning the label barcode with patient history visible makes the "add-note" pop-up appear.
Me thinks that this needs correcting. 😀3 votes -
Patient History should show if an item has been dispensed with GST (like Fred Classic)
Fred Dispense Plus does not show in the patient history if an item was dispensed with GST. Some items need to be dispensed that have GST (e.g. OTC items etc). In Fred Dispense Classic, a small + symbol appears next to the price to indicate that it is "GST-inclusive". There does not appear to be any indication of this in Fred Dispense Plus, and so you have to either go back in and "edit" the item to see if GST has been flagged, or print a patient receipt. This increases the likelihood of GST and charging errors by the pharmacy.
11 votesWe'll look to include this in a future release
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Marking off owing safety net scripts in the new year
As part of the end-of-year process, safety net numbers are removed from all patient profiles.
Due to this, when marking off the owing safety net scripts in the new year, the system displays the "Patient Detail Changed" prompt.
Users have to click no to the prompt for each owing mark off. Users think the prompt is unnecessary and the system should not display the prompt in such scenario.
2 votes -
dispensing for animals
Selecting Animal as a title should automatically set the medicare consent to No and Always dispense as private. There should also be a field for the animal species and the owner's name.
18 votesThanks for the suggestion, we'll look to include this in a future release.
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