338 results found
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Ability to manually delete/clear rejection and non-transmitted messages from PBS claim screen
In some cases, PBS will return rejections which cannot be cleared.
Eg 'R 312 The prescription could not be cancelled as it could not be found'In Fred Classic, these can be manually deleted - however, in Dispense Plus users cannot remove these records as the script has been cancelled.
This affects their PBS status tile - leaving it Red for the remainder of the claim instead of Yellow/Green.
Also, Cancelled non-transmitted records cause the same issue as the record is stuck as 'cancelled - non-trans' for the remainder of the claim - affecting the PBS status tile.
12 votes -
banner
We know who we are so there is no need for " Hi, .... Please select a patient".
This space can be used to display current weather forecasts, pharmacy news, etc...5 votes -
Scanning label barcode with patient history visible makes the "add-note" pop-up appear
Scanning the label barcode with patient history visible makes the "add-note" pop-up appear.
Me thinks that this needs correcting. 😀3 votes -
Marking off owing safety net scripts in the new year
As part of the end-of-year process, safety net numbers are removed from all patient profiles.
Due to this, when marking off the owing safety net scripts in the new year, the system displays the "Patient Detail Changed" prompt.
Users have to click no to the prompt for each owing mark off. Users think the prompt is unnecessary and the system should not display the prompt in such scenario.
2 votes -
Enable copy of original & repeat of an eScript to be printed from final check screen in Dispense
Would be helpful to be able to print a copy of eScript from Final Check screen (not just see the eScript detail) as you can from MedView Flo. This would be helpful for when scan an eScript directly into Dispense so can print a copy e.g. for DD record or if there is a query that couldn't be solved straight away and may need another staff member to follow-up on or at a later time so can see script there is an issue with without having to go back into system.
5 votes -
Customised PBS fees do not apply to mixtures that require users to add water
Mixtures that require users to add water (eg Amoxil 250mg/5ml) are considered extemp for PBS pricing purposes
Because of this, the customized PBS fees, which are only for ready-prepared items, do not apply when dispensing those mixtures
Users want the customized PBS fees to apply for mixtures too
9 votesThanks for the suggestion, we'll look to include this in a future release
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dispensing for animals
Selecting Animal as a title should automatically set the medicare consent to No and Always dispense as private. There should also be a field for the animal species and the owner's name.
17 votesThanks for the suggestion, we'll look to include this in a future release.
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DOT dispensing - ability for dispense to print coding sticker information onto script
DOT dispensing already prints a copy of the dispensed script after completing a dispensing. User is then required to place coding sticker onto this copy.
To skip this step, user is requesting that the coding sticker information is printed directly onto this printed script.
3 votes -
birthdays
When dispensing for a patient who is having a Birthday it would be good if the screen could flash or something similar. Sound Effects?
Fred Classic alerts when dispensing on their birthday.
5 votesThanks for the suggestion.
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Option enable small label printing for OTC items
When users dispense OTC items in Dispense Plus, there is no option to enable small label printing for that item,
The small label printing option is only available for items in Fred Drug Database. Users would like the same option for OTC items as well.
15 votesThanks for the suggestion, we'll look to include this in a future release. In the meantime Own Brand Drugs might be a good option.
http://webhelp.fred.com.au/dispense/Release%20Notes/dispense-2022-february.htm
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Display associated medication condition once streamline code is entered
Users would like the system to display the associated medical condition once the streamline code is entered
3 votes -
Patient History should show if an item has been dispensed with GST (like Fred Classic)
Fred Dispense Plus does not show in the patient history if an item was dispensed with GST. Some items need to be dispensed that have GST (e.g. OTC items etc). In Fred Dispense Classic, a small + symbol appears next to the price to indicate that it is "GST-inclusive". There does not appear to be any indication of this in Fred Dispense Plus, and so you have to either go back in and "edit" the item to see if GST has been flagged, or print a patient receipt. This increases the likelihood of GST and charging errors by the pharmacy.
9 votesWe'll look to include this in a future release
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Owing Mark Off Authority Script
When doing an owing mark off, you cant change the drug without changing to private. It asks for authority details, but if there are three lines for the one drug and the wrong one was selected when doing the owing, you can't change it easily. Should be able to go back and not forced to enter authority details first.
4 votes -
Responsible pharmacist initial & password after each script
Currently the responsible pharmacist has to enter their password only once and it is saved. Would like the option to have to enter password every time a script is dispensed
5 votesThanks for the idea, have added to the list.
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I would to see image of drug in the dispense screen
Would be really handy to see image of medicine brand on dispense screen or have a link to click to see an image - many patients ask for a tablet by it's shape/colour.
4 votes -
Enhancement to patient history side bar
When dispensing a drug it highlights green on patient history when it's the same. Would be helpful if the patient had a different strength (or brand) last time it highlighted in a different color. Very easy to miss a change in strength, especially from the final check screen.
32 votes -
Option to enable repeat interval field for Victorian sites
Currently, there is no option to enable the repeat interval field if the pharmacy is located in Victoria.
Users would like an option to enable this field no matter which state the pharmacy is located in.
3 votes -
Option to print Facility code & Ward & Bed on dispense label
A user would like Administration > Dispense Option > Labels > Extra Details to include 'Facility Code & Ward & Bed' option
A third-party software uses the bed section, not the room, so this is why other options aren’t suitable
1 vote -
facility code on small label
Can the Facility code and Ur number be printer on the small label as it does on the larger label? This is needed for eyedrops to identify where the Drops need to go.
2 votes -
NDE message to be moveable or turned off
NDE message to be Moveable or turned off. The message pops up in an inconvenient spot. cant run reports or exit.
2 votes
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