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FRED DISPENSE PLUS

Welcome to the Fred Dispense Plus forum, please share your ideas with us!

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FRED DISPENSE PLUS

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312 results found

  1. Users would like the eScript image in the final check screen to show the patient's Medicare number so that pharmacists can confirm the escript was dispensed under the correct patient profile.

    2 votes

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  2. When a red or amber RTPM alert appears - users are forced to either clear the dispense screen or click on the alert in order to make it disappear.

    If the alert is not cleared and the user accesses other screens ie Reports - the alert continues to remain on the screen and in some cases blocks buttons on these other screens.

    13 votes

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    4 comments  ·  Dispensing  ·  Admin →
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  3. Currently, there is an option to print out the Copy of Prescription / Evidence of Prescription from the wait screen under Printing options > More options.

    This option greys out and becomes unavailable if the script does not have any repeat remaining (ie last repeat script or original script with 0 repeats)

    1 vote

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  4. Currently, there is no option to enable the repeat interval field if the pharmacy is located in Victoria.

    Users would like an option to enable this field no matter which state the pharmacy is located in.

    2 votes

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  5. After filtering rejected scripts in the PBS claim screen, editing one of the rejected scripts clears that filter. Users need to set the filter again to locate the remaining rejected scripts. This becomes very repetitive especially when there are many rejected scripts that need to be reclaimed. The system should remember the filter even after editing a script.

    8 votes

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    0 comments  ·  Dispensing  ·  Admin →
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  6. If a customer has more than 1 e-script to scan, there should be a button in Fred Dispense Plus to click to open up a space where they (customer) can just keep scanning multiple e-scripts, one after one, for them to queue up. At the moment, this can only be achieved via medview web or pharmacist clicking at the "+" button after every time they finish scanning 1 code.

    6 votes

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  7. Allow casual doctor input, similar to FRED classic.

    2 votes

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    1 comment  ·  Dispensing  ·  Admin →
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  8. Patient's e-script preference set to "MySL" but when "R" reissue button pressed it doesn't give you a selection of "paper, SMS or email" like it used to be in Fred Classic. It would be great to enable that function again.

    3 votes

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    0 comments  ·  Dispensing  ·  Admin →
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  9. When doing a DOT dispensing through Quantum, we should be able to turn off the interactions checker and the history pop-up. When DOT dispensing a few hundred scripts, it adds a great deal of time to the dispensing process.

    2 votes

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    1 comment  ·  Dispensing  ·  Admin →
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  10. There is an option for reporting drugs ranking, but there isn't any option to set or reset the drug ranking from a previous report (similar to FRED classic).

    2 votes

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  11. Pressing <G> on/from the Wait Screen to edit and substitute the dispensed drug for a generic.
    Same workflow as Fred Dispense Classic

    25 votes

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    0 comments  ·  Dispensing  ·  Admin →
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  12. Any idea when real-time messaging on all terminals will happen. By real-time I mean
    1. Claim tile changing to green when someone on another terminal fixes the issue or, indeed, to reflect the current status of the claim
    2. The eRx queue
    3. The dispense list (wait screen)

    etc

    10 votes

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    0 comments  ·  Dispensing  ·  Admin →
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  13. When the user dispenses a private script and tabs across to the patient price field, the Pricing Details screen opens up. In this screen, the system automatically highlights the line with the lowest markup and changes the patient price to that price.

    Users would like the system to always highlight the default markup line so that the patient price stays at that default price when accessing the Pricing Details screen.

    1 vote

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  14. Restore the safety net 20 days rule indicator.

    2 votes

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    0 comments  ·  Dispensing  ·  Admin →
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  15. Restore FRED dispensing Classic printing information for both label and repeat.
    The new repeat and label formats are:
    1. hard to read and messy
    2. do not have wholesaler PDE
    3. take more room (need more than 1 label for the same information)

    2 votes

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    0 comments  ·  Dispensing  ·  Admin →
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  16. Hi all
    Might be worthwhile checking for a null wildcard drug search (%%) as such a search leads to a time-out.

    1 vote

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  17. Bypass "Patient Maintenance" screen (F8) once exiting a sub-menu such as the 'Extra details' or 'Patient Reports' tiles. This is particular preferred when said sub-menu is accessed from the initial dispense screen

    3 votes

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  18. When looking at the repeats remaining screen (F3 shortcut) if there are no repeats remaining can you please say "No repeats remaining" so we know for sure and not mistake the blank screen thinking repeats remaining are still loading

    6 votes

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  19. A user would like the system to prompt 'Are you sure?' after clicking the clear button in the diary note screen so that notes do not get cleared accidentally.

    3 votes

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    0 comments  ·  Dispensing  ·  Admin →
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  20. On some PCs after a successful upgrade the Blue background "Upgraded" notice remains.

    1 vote

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