385 results found
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keyboard strip to be digitial
Have the Ability for keyboard strips pop up at the bottom of the screen or constant. As Newer keyboards do not have the room to stick the strips on the keyboard. This will also eliminate the need for them all together. Quick tip
31 votesGreat idea, thanks for suggesting.
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Addtional options for Continue Dispensing
User would like options to price differently and/or allow charge a Fee on top for prescriptions dispensed via Continue Dispensing
1 voteThank you for your feedback
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Repeats Held File Number
When setting "repeats held" there should be a field where you can enter a file number for the repeats and this information should be displayed at the top of the screen where the "repeats held" line is
51 votes -
Drs bag prescriber details
When dispensing a doctors bag the prescriber details should already be loaded to match the doctor we've entered to dispense the bag for, currently after entering the doctor and proceeding to the dispensing screen you then have to enter the prescriber number for the same doctor
1 voteGood idead, thank you for your feedback
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defered
Defered script still showing as available in history after dispensed- so they are still listed in blue in the history, even though it has been dispensed. Once its dispensed can it not be blue any more? It makes it look like there is a new script that still exists
2 votesLet's see what others think
F2 patient history displays a record of historical events
F3 repeats remaining displays repeats that are available for dispensing
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New Drug Options for more than 2 Years
Currently if patient had the drug over 2 years ago the system will tell you it is a NEW DRUG, however it will still highlight the drug in Green in the patitinet history.
Could we have an option to set a number of days/years for this New Drug Setting.
EG. I would only like to see NEW DRUG if the patient has never had it before regardless of the number of days, at this is now clearly displayed in the tile.
1 voteThank you for your feedback
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More scripts to be visible in the Wait screen
Currently, the Wait screen only displays the most recent 500 scripts. Users would like more scripts to be visible in the Wait screen.
Ideally, the wait screen should display every script within the current claim period so that users can filter scripts with a warning and work through them.
6 votes -
sig "se" "Script expires after <DATE>" should be "Script expires ON <DATE>"
The default sig "se" - "Script expires after <DATE>" should be "Script expires ON <DATE>". Because the script actually expires ON the date of script written 6 months (S8) or 12 months (S4) after.
For eg. we were trying to dispense an S8 script written back in 19/10/2022 on 19/4/23 but the escript had become inaccessible as the system recognised it as expired.
Is it possible to amend your programming to reflect that?
4 votesHi
We couldn't reproduce this issue and haven't had anyone else report this issue.
You should be able to dispense it on the 19/4/2023. If this ever happens again, can you please contact our help desk so that we can troubleshoot the issue. UserVoice isn't suited for troubleshooting issues
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Can the default for the SN20DR be set to YES instead of NO.
Can the default for the SN20DR be set to YES instead of NO for the pop up. Comment from customer - moving finger from Enter button to find Y is tedious,
2 votesThank you for this suggestion
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Patient notes to appear in Banner
Ability to see a line of patient notes in the banner on wait/main/final check screens. Similar to the line of notes that used to appear in Classic.
6 votes -
Include owing mark-offs & resubmitted Rxs value in Script Analysis Report
Include owing mark-offs & resubmitted Rxs value in Script Analysis Report. It only looks at Rxs dispensed between 2 dates. The improvement would enable us to verify weekly PBS claims
1 voteThank you for your feedback
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Patients profile display and selection
Currently, when there are multiple patients with the same last name, typing in the last name alone (ie Smith) brings up their profiles in random order. The user would like the system to display the names in alphabetical order based on the patients' first names in this scenario. This change would allow for easier identification and selection of the desired patient profile when there are multiple patients sharing the same last name.
2 votesThank you for your feedback
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Serial sticker for authority scripts
Currently, when a script is an authority script, the system prints the letter "A" in front of the claim category (e.g., "AG" for Authority General Script). However, the user finds this irrelevant and confusing for sorting purposes. The user wishes to just have the letter "G" printed for any general script including the authority script. This change would make it easier for people to sort the scripts based on their claim category.
2 votesThank you for your feedback
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2 votes
Thank you for your feedback
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Shortcut for not printing repeat
Users want a shortcut for not printing repeat script
A similar feature to Ctrl + [enter] at the time of finalizing a dispensing to prevent label printing
6 votes -
I would like you to add more patient search options, eg. concession number, DOB
I would like you to add more patient search options, eg. concession number, DOB.
We have a lot of Nguyen's in our demographic and the first names and middle names are often similar and interchangeable and they often have different addresses. I believe the Z dispense already have these search functions.7 votes -
Allow up to 3 characters for user initials
Would like the option to have up to 3 initials on user initials
3 votesThank you for this suggestion
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Highlight or alert for when scripts are close to expiry in Patient History
It's great you have the script prescribed date in the patient history when you bring them up. Perhaps make the EXPIRED scripts and Close to Expiry scripts ( i.e. Prescribed date) more visible e.g. bold or different colour. This will alert dispensers to remind customers too . Right now all the text are the same font/bolding so makes it hard.
2 votesThank you, good idea
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Non-inventory items still trigger the "insufficient Stock" warning.
We use a non-inventory item to charge for websterpacks: call it a service product, if you will. This item is set to "Non-Inventory" in FredOffice. When we "dispense" this item we still get the stock warning. Can this warning please be disabled for non-inventory stock lines?
1 voteThank you for your feedback, good suggestion
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delivery diary/log
When we print address labels it asks about delivery, if we select things are for delivery can it then send it to a list/page/separate diary register about deliveries? Is there a way to set a recurring delivery. Eg we deliver a particular webster every Friday or every 2nd Friday etc
2 votesThanks for the feedback, let's see what others think
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