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FRED DISPENSE PLUS

Welcome to the Fred Dispense Plus forum, please share your ideas with us!

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327 results found

  1. Currently, when there are multiple patients with the same last name, typing in the last name alone (ie Smith) brings up their profiles in random order. The user would like the system to display the names in alphabetical order based on the patients' first names in this scenario. This change would allow for easier identification and selection of the desired patient profile when there are multiple patients sharing the same last name.

    2 votes

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    0 comments  ·  Dispensing  ·  Admin →
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  2. Currently, when a script is an authority script, the system prints the letter "A" in front of the claim category (e.g., "AG" for Authority General Script). However, the user finds this irrelevant and confusing for sorting purposes. The user wishes to just have the letter "G" printed for any general script including the authority script. This change would make it easier for people to sort the scripts based on their claim category.

    2 votes

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  3. Have the Ability for keyboard strips pop up at the bottom of the screen or constant. As Newer keyboards do not have the room to stick the strips on the keyboard. This will also eliminate the need for them all together. Quick tip

    23 votes

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  4. 2 votes

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  5. When setting "repeats held" there should be a field where you can enter a file number for the repeats and this information should be displayed at the top of the screen where the "repeats held" line is

    39 votes

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  6. Would like the option to have up to 3 initials on user initials

    3 votes

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  7. The ability to adjust the width of the columns in the dispensing screen, for different user preferences.
    for example, the 3rd column has more important information to me and i'd like that to be wider than the 2nd column

    3 votes

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  8. It's great you have the script prescribed date in the patient history when you bring them up. Perhaps make the EXPIRED scripts and Close to Expiry scripts ( i.e. Prescribed date) more visible e.g. bold or different colour. This will alert dispensers to remind customers too . Right now all the text are the same font/bolding so makes it hard.

    2 votes

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  9. We use a non-inventory item to charge for websterpacks: call it a service product, if you will. This item is set to "Non-Inventory" in FredOffice. When we "dispense" this item we still get the stock warning. Can this warning please be disabled for non-inventory stock lines?

    1 vote

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  10. When we print address labels it asks about delivery, if we select things are for delivery can it then send it to a list/page/separate diary register about deliveries? Is there a way to set a recurring delivery. Eg we deliver a particular webster every Friday or every 2nd Friday etc

    2 votes

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  11. Users can choose the display that best suits their eyes with an option called 'Look and Feel' which is similar to the one in Fred Office Plus.

    1 vote

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  12. Users want to be able to history merge eScript records in Fred Dispense Plus

    11 votes

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  13. Indicator within history to identify which scripts are autocharging

    2 votes

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  14. The user would like a new column added in the wait screen to show if scripts have been paid or not. At the moment, the user can check this information in the script audit screen but finds it too troublesome.

    54 votes

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    11 comments  ·  Dispensing  ·  Admin →
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  15. The default sig "se" - "Script expires after <DATE>" should be "Script expires ON <DATE>". Because the script actually expires ON the date of script written 6 months (S8) or 12 months (S4) after.

    For eg. we were trying to dispense an S8 script written back in 19/10/2022 on 19/4/23 but the escript had become inaccessible as the system recognised it as expired.

    Is it possible to amend your programming to reflect that?

    3 votes

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    Hi

    We couldn't reproduce this issue and haven't had anyone else report this issue.

    You should be able to dispense it on the 19/4/2023. If this ever happens again, can you please contact our help desk so that we can troubleshoot the issue. UserVoice isn't suited for troubleshooting issues

  16. I would like you to add more patient search options, eg. concession number, DOB.
    We have a lot of Nguyen's in our demographic and the first names and middle names are often similar and interchangeable and they often have different addresses. I believe the Z dispense already have these search functions.

    6 votes

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  17. When setting "extra details" in dispense options, have the selected settings (e.g. UR number and Facility code) print on labels, address labels and show across the patient header while dispensing.

    1 vote

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  18. Users want a shortcut for not printing repeat script

    A similar feature to Ctrl + [enter] at the time of finalizing a dispensing to prevent label printing

    5 votes

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  19. 4 votes

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  20. Currently there is no way to 'inactive' or 'archive' users that are no longer needed on the system.
    Can you please create a function to be able to give us the ability to inactivate users?

    19 votes

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