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FRED DISPENSE PLUS

Welcome to the Fred Dispense Plus forum, please share your ideas with us!

To make your voice heard, be sure to vote on existing ideas and/or submit a new idea. While we can’t guarantee any specific features or timelines, we promise to read and consider all suggestions.

We may also merge and rename suggestions for clarity. We have partnered with UserVoice, a third-party service and your use of the portal and your submission is subject to the https://fredit.uservoice.com/tos including the license terms. Please do not send any novel or patentable ideas, copyrighted materials, samples or demos for which you do not want to grant a license to Fred IT Group.



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FRED DISPENSE PLUS

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312 results found

  1. 4 votes

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  2. Is it possible to replace the Warnings tile with the eScript display information? This is so avoid needing to go into the script to see it.

    2 votes

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    0 comments  ·  Dispensing  ·  Admin →
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  3. Ability to print on dispensary labels for multi-pack scripts - number of box eg. pack 1 of 3 ,,, etc

    Will assist pharmacy and customers to determine how many boxes remain to be collected when entire supply cannot be provided 1 visit.

    2 votes

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    0 comments  ·  Dispensing  ·  Admin →
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  4. Would like the option to have up to 3 initials on user initials

    2 votes

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    0 comments  ·  Dispensing  ·  Admin →
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  5. Customer doesn't want to see in the Pricing Tile two prices (actual & avg w/sale cost). Customer finds it confusing. Just wants to see avg w/sale cost.

    1 vote

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    0 comments  ·  Dispensing  ·  Admin →
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  6. Currently there is no way to 'inactive' or 'archive' users that are no longer needed on the system.
    Can you please create a function to be able to give us the ability to inactivate users?

    16 votes

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    0 comments  ·  Dispensing  ·  Admin →
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  7. The user would like a new column added in the wait screen to show if scripts have been paid or not. At the moment, the user can check this information in the script audit screen but finds it too troublesome.

    42 votes

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    9 comments  ·  Dispensing  ·  Admin →
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  8. As the title suggests, a minimum price for private scripts is desirable.

    23 votes

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    1 comment  ·  Dispensing  ·  Admin →
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  9. When displaying History after selecting patient, the panel on the right is locked and unable to click MyHR or MySL at all until Esc is pressed, to continue to the "dispensing screen"

    When in dispensing screen, previous dispense history not showing adequate information (directions)

    In terms of visual display middle panel (allergy, account, warnings, etc) takes up too much space. This could be minimised after collapsing/reducing size of top and right hand side banner, so that the more important visuals (dispensing details/ pt history) can be easily viewed.

    Very inconvenient having to always have to "Esc" to switch from "history"…

    4 votes

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  10. When processing a fax prescription (as an owing) and the script is a regulation 24, the number of repeats cannot be entered to allow for the increase number of items the patient is entitled to. At the moment we are forced to claim the script, then go back after and process again as an owing.

    2 votes

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    0 comments  ·  Dispensing  ·  Admin →
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  11. The user requests a feature in the dispensing system that alerts them when an incorrect, excessively high value is entered into the "W/Sale Cost" field while dispensing extemporaneous scripts. User would like this feature to prevent the transmission of inaccurate claim amounts to Medicare.

    1 vote

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    0 comments  ·  Dispensing  ·  Admin →
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  12. Reintroduce the close (x) icon in top right corner from the old FRED.

    1 vote

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    0 comments  ·  Dispensing  ·  Admin →
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  13. The default sig "se" - "Script expires after <DATE>" should be "Script expires ON <DATE>". Because the script actually expires ON the date of script written 6 months (S8) or 12 months (S4) after.

    For eg. we were trying to dispense an S8 script written back in 19/10/2022 on 19/4/23 but the escript had become inaccessible as the system recognised it as expired.

    Is it possible to amend your programming to reflect that?

    2 votes

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    0 comments  ·  Dispensing  ·  Admin →
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    Hi

    We couldn't reproduce this issue and haven't had anyone else report this issue.

    You should be able to dispense it on the 19/4/2023. If this ever happens again, can you please contact our help desk so that we can troubleshoot the issue. UserVoice isn't suited for troubleshooting issues

  14. Change note in Drug Details screen during to appear in a brighter RED as opposed to the pink tone currently used and/or bigger font. Would like it to be more prominent

    The diff. brand/strength/etc. note blends into the yellow background of the tile

    1 vote

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    0 comments  ·  Dispensing  ·  Admin →
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  15. When multiple escripts are scanned in, to have them load up automatically one after another ready to dispense

    2 votes

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    0 comments  ·  Dispensing  ·  Admin →
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  16. Currently, if the user overrides the patient price for a script, the system automatically uses that overridden patient price for the remainder of its repeat dispensing.

    The system uses a default price instead of the overridden price if it's a brand new script even when dispensing the same item for the same patient.

    The user wants to be able to set patient-specific prices so that no matter if it's a new or repeat script, the system always uses the same special patient price for particular customers.

    48 votes

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    3 comments  ·  Dispensing  ·  Admin →
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  17. Can we please have an option to remove the PDL warning pop ups like in dispense classic? Otherwise it leads to click-fatigue which then means staff miss other important messages.

    7 votes

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  18. Provide an option to print the pharmacist initials on the receipt.

    1 vote

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    0 comments  ·  Dispensing  ·  Admin →
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  19. Please consider adding the Dispensed Drug Name to the Small Duplicate label.

    For Scripts with 3 drugs and 5 repeats each there is no space to add all 15 large duplicate stickers that contain the drug name.

    3 votes

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  20. Before finishing dispensing an E-Script, have it clearly shown in Patient Details where any repeat will go (i.e PRINT, SMS, MySL, etc).
    This should save time correcting after the fact.

    8 votes

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    2 comments  ·  Dispensing  ·  Admin →
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