327 results found
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Patients profile display and selection
Currently, when there are multiple patients with the same last name, typing in the last name alone (ie Smith) brings up their profiles in random order. The user would like the system to display the names in alphabetical order based on the patients' first names in this scenario. This change would allow for easier identification and selection of the desired patient profile when there are multiple patients sharing the same last name.
2 votesThank you for your feedback
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Serial sticker for authority scripts
Currently, when a script is an authority script, the system prints the letter "A" in front of the claim category (e.g., "AG" for Authority General Script). However, the user finds this irrelevant and confusing for sorting purposes. The user wishes to just have the letter "G" printed for any general script including the authority script. This change would make it easier for people to sort the scripts based on their claim category.
2 votesThank you for your feedback
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keyboard strip to be digitial
Have the Ability for keyboard strips pop up at the bottom of the screen or constant. As Newer keyboards do not have the room to stick the strips on the keyboard. This will also eliminate the need for them all together. Quick tip
23 votesGreat idea, thanks for suggesting.
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2 votes
Thank you for your feedback
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Repeats Held File Number
When setting "repeats held" there should be a field where you can enter a file number for the repeats and this information should be displayed at the top of the screen where the "repeats held" line is
39 votesThanks for the idea, we'll look to include this in a future release.
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Allow up to 3 characters for user initials
Would like the option to have up to 3 initials on user initials
3 votesThank you for this suggestion
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The ability to adjust the width of the columns on dispensing screen
The ability to adjust the width of the columns in the dispensing screen, for different user preferences.
for example, the 3rd column has more important information to me and i'd like that to be wider than the 2nd column3 votesThank you for this feedback
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Highlight or alert for when scripts are close to expiry in Patient History
It's great you have the script prescribed date in the patient history when you bring them up. Perhaps make the EXPIRED scripts and Close to Expiry scripts ( i.e. Prescribed date) more visible e.g. bold or different colour. This will alert dispensers to remind customers too . Right now all the text are the same font/bolding so makes it hard.
2 votesThank you, good idea
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Non-inventory items still trigger the "insufficient Stock" warning.
We use a non-inventory item to charge for websterpacks: call it a service product, if you will. This item is set to "Non-Inventory" in FredOffice. When we "dispense" this item we still get the stock warning. Can this warning please be disabled for non-inventory stock lines?
1 voteThank you for your feedback, good suggestion
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delivery diary/log
When we print address labels it asks about delivery, if we select things are for delivery can it then send it to a list/page/separate diary register about deliveries? Is there a way to set a recurring delivery. Eg we deliver a particular webster every Friday or every 2nd Friday etc
2 votesThanks for the feedback, let's see what others think
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look and feel
Users can choose the display that best suits their eyes with an option called 'Look and Feel' which is similar to the one in Fred Office Plus.
1 voteThank you for your feedback
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History merge for escripts
Users want to be able to history merge eScript records in Fred Dispense Plus
11 votes -
autocharging
Indicator within history to identify which scripts are autocharging
2 votesThank you, good idea
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A new column in wait screen to show scripts has been paid
The user would like a new column added in the wait screen to show if scripts have been paid or not. At the moment, the user can check this information in the script audit screen but finds it too troublesome.
54 votesThanks for the suggestion, let's see what other voters think.
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sig "se" "Script expires after <DATE>" should be "Script expires ON <DATE>"
The default sig "se" - "Script expires after <DATE>" should be "Script expires ON <DATE>". Because the script actually expires ON the date of script written 6 months (S8) or 12 months (S4) after.
For eg. we were trying to dispense an S8 script written back in 19/10/2022 on 19/4/23 but the escript had become inaccessible as the system recognised it as expired.
Is it possible to amend your programming to reflect that?
3 votesHi
We couldn't reproduce this issue and haven't had anyone else report this issue.
You should be able to dispense it on the 19/4/2023. If this ever happens again, can you please contact our help desk so that we can troubleshoot the issue. UserVoice isn't suited for troubleshooting issues
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I would like you to add more patient search options, eg. concession number, DOB
I would like you to add more patient search options, eg. concession number, DOB.
We have a lot of Nguyen's in our demographic and the first names and middle names are often similar and interchangeable and they often have different addresses. I believe the Z dispense already have these search functions.6 votes -
View patient UR, bed number on address labels and on patient details bar
When setting "extra details" in dispense options, have the selected settings (e.g. UR number and Facility code) print on labels, address labels and show across the patient header while dispensing.
1 voteThank you, good suggestion
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Shortcut for not printing repeat
Users want a shortcut for not printing repeat script
A similar feature to Ctrl + [enter] at the time of finalizing a dispensing to prevent label printing
5 votes -
4 votes
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Ability to inactivate users
Currently there is no way to 'inactive' or 'archive' users that are no longer needed on the system.
Can you please create a function to be able to give us the ability to inactivate users?19 votesThanks for the suggestion, we'll look to include this in a future release
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