338 results found
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"XX repeats left" on repeat scripts to be formatted in bold
The user wishes "XX repeats left" to be formatted in bold on the repeat scripts to make it more noticeable for customers when they check the remaining number of repeats
1 voteThank you for your feedback
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Centralised control of drug alert notifications in Fred Dispense Plus
As a multisite pharmacy group, we want to centralise the configuration and control of drug alert notifications in Fred Dispense Plus across all our sites. Currently, each pharmacy configures these notifications independently. We envision a system where important drug alert messages can be managed from our head office and automatically distributed to all our retail pharmacies.
1 voteGood idea, this is in our backlog for 2024
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The ability to adjust the width of the columns on dispensing screen
The ability to adjust the width of the columns in the dispensing screen, for different user preferences.
for example, the 3rd column has more important information to me and i'd like that to be wider than the 2nd column4 votesThank you for this feedback
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Safety net
When the patient reached safety net, pharmacist need to enter SN or CN number prior to print out. Have the SN or CN number include on the PRF printout.
4 votesThank you, lets see what others think
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Addtional options for Continue Dispensing
User would like options to price differently and/or allow charge a Fee on top for prescriptions dispensed via Continue Dispensing
1 voteThank you for your feedback
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Drs bag prescriber details
When dispensing a doctors bag the prescriber details should already be loaded to match the doctor we've entered to dispense the bag for, currently after entering the doctor and proceeding to the dispensing screen you then have to enter the prescriber number for the same doctor
1 voteGood idead, thank you for your feedback
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defered
Defered script still showing as available in history after dispensed- so they are still listed in blue in the history, even though it has been dispensed. Once its dispensed can it not be blue any more? It makes it look like there is a new script that still exists
2 votesLet's see what others think
F2 patient history displays a record of historical events
F3 repeats remaining displays repeats that are available for dispensing
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New Drug Options for more than 2 Years
Currently if patient had the drug over 2 years ago the system will tell you it is a NEW DRUG, however it will still highlight the drug in Green in the patitinet history.
Could we have an option to set a number of days/years for this New Drug Setting.
EG. I would only like to see NEW DRUG if the patient has never had it before regardless of the number of days, at this is now clearly displayed in the tile.
1 voteThank you for your feedback
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Safety Net Tile Alert
Change the colour of the safety net tile if a safety net family is approaching safety net AND/OR provide an indicator of mixed family entitlements (where some family members may be general and some may be concession/DVA)
4 votesThank you, great idea
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More scripts to be visible in the Wait screen
Currently, the Wait screen only displays the most recent 500 scripts. Users would like more scripts to be visible in the Wait screen.
Ideally, the wait screen should display every script within the current claim period so that users can filter scripts with a warning and work through them.
6 votes -
Can the default for the SN20DR be set to YES instead of NO.
Can the default for the SN20DR be set to YES instead of NO for the pop up. Comment from customer - moving finger from Enter button to find Y is tedious,
2 votesThank you for this suggestion
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Patient notes to appear in Banner
Ability to see a line of patient notes in the banner on wait/main/final check screens. Similar to the line of notes that used to appear in Classic.
6 votes -
Include owing mark-offs & resubmitted Rxs value in Script Analysis Report
Include owing mark-offs & resubmitted Rxs value in Script Analysis Report. It only looks at Rxs dispensed between 2 dates. The improvement would enable us to verify weekly PBS claims
1 voteThank you for your feedback
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Patients profile display and selection
Currently, when there are multiple patients with the same last name, typing in the last name alone (ie Smith) brings up their profiles in random order. The user would like the system to display the names in alphabetical order based on the patients' first names in this scenario. This change would allow for easier identification and selection of the desired patient profile when there are multiple patients sharing the same last name.
2 votesThank you for your feedback
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Serial sticker for authority scripts
Currently, when a script is an authority script, the system prints the letter "A" in front of the claim category (e.g., "AG" for Authority General Script). However, the user finds this irrelevant and confusing for sorting purposes. The user wishes to just have the letter "G" printed for any general script including the authority script. This change would make it easier for people to sort the scripts based on their claim category.
2 votesThank you for your feedback
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keyboard strip to be digitial
Have the Ability for keyboard strips pop up at the bottom of the screen or constant. As Newer keyboards do not have the room to stick the strips on the keyboard. This will also eliminate the need for them all together. Quick tip
23 votesGreat idea, thanks for suggesting.
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2 votes
Thank you for your feedback
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Repeats Held File Number
When setting "repeats held" there should be a field where you can enter a file number for the repeats and this information should be displayed at the top of the screen where the "repeats held" line is
39 votesThanks for the idea, we'll look to include this in a future release.
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Allow up to 3 characters for user initials
Would like the option to have up to 3 initials on user initials
3 votesThank you for this suggestion
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Highlight or alert for when scripts are close to expiry in Patient History
It's great you have the script prescribed date in the patient history when you bring them up. Perhaps make the EXPIRED scripts and Close to Expiry scripts ( i.e. Prescribed date) more visible e.g. bold or different colour. This will alert dispensers to remind customers too . Right now all the text are the same font/bolding so makes it hard.
2 votesThank you, good idea
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