534 results found
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Replace Warnings tile with eScript information
Is it possible to replace the Warnings tile with the eScript display information? This is so avoid needing to go into the script to see it.
2 votesLet's see what others think, suggest trying F10 FinalCheck as an alternative
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"SCRIPTS ARE READY" button on the app bar
A BIG red button magically manifests on the app bar. This can simply be clicked/hit/pushed when the patient's order (all items) are ready to be collected.
Would be great for confidentiality, click and collect situations. READY message could include where to collect from, or other free text. The future could be NOW....4 votes -
print labels with number of box eg. pack 1 of 3
Ability to print on dispensary labels for multi-pack scripts - number of box eg. pack 1 of 3 ,,, etc
Will assist pharmacy and customers to determine how many boxes remain to be collected when entire supply cannot be provided 1 visit.
2 votesThanks, good suggestion
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A new column in wait screen to show scripts has been paid
The user would like a new column added in the wait screen to show if scripts have been paid or not. At the moment, the user can check this information in the script audit screen but finds it too troublesome.
47 votesThanks for the suggestion, let's see what other voters think.
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Highlight the Last Buy when it is greater than the PBS W/C cost
It would be handy to see where the Last Buy price is GREATER than the PBS W/C cost at the time of selecting the drug or from the Drug Details Tile
Give the Pharmacist/Dispenser a reason to questions the validity of the data and confirm/update prices before processing the script.9 votes -
minimum price for private scripts
As the title suggests, a minimum price for private scripts is desirable.
25 votesThanks for the suggestion, we'll look to include this in a future release
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Ability to inactivate users
Currently there is no way to 'inactive' or 'archive' users that are no longer needed on the system.
Can you please create a function to be able to give us the ability to inactivate users?17 votesThanks for the suggestion, we'll look to include this in a future release
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Allow up to 3 characters for user initials
Would like the option to have up to 3 initials on user initials
2 votesThank you for this suggestion
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Linked accounts to default to Auto Charge and then the option to unlink as required.
Linked accounts to default to Auto Charge and then the option to unlink as required.
1 voteThank you for your suggestion
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Make only one price visible in Pricing Tile
Customer doesn't want to see in the Pricing Tile two prices (actual & avg w/sale cost). Customer finds it confusing. Just wants to see avg w/sale cost.
1 voteThank you for your feedback
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Can you create an option that an AUDIBLE ALERT for rejected PBS online claims
The old Fred Dispense allowed you to set an Audible Alert that accompanied the rejection of a PBS online claim during the dispensing process. Can you set up this option in Plus?
23 votesThere is an audible alert but it's not currently customisable.
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General Dispensing flow
When displaying History after selecting patient, the panel on the right is locked and unable to click MyHR or MySL at all until Esc is pressed, to continue to the "dispensing screen"
When in dispensing screen, previous dispense history not showing adequate information (directions)
In terms of visual display middle panel (allergy, account, warnings, etc) takes up too much space. This could be minimised after collapsing/reducing size of top and right hand side banner, so that the more important visuals (dispensing details/ pt history) can be easily viewed.
Very inconvenient having to always have to "Esc" to switch from "history"…
4 votes -
Regulation 24 owing (from a fax) scripts
When processing a fax prescription (as an owing) and the script is a regulation 24, the number of repeats cannot be entered to allow for the increase number of items the patient is entitled to. At the moment we are forced to claim the script, then go back after and process again as an owing.
2 votesThanks, good suggestion
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Warning during extemporaneous dispensing when an excessively high value is entered into the "W/Sale cost" field.
The user requests a feature in the dispensing system that alerts them when an incorrect, excessively high value is entered into the "W/Sale Cost" field while dispensing extemporaneous scripts. User would like this feature to prevent the transmission of inaccurate claim amounts to Medicare.
1 voteThank you for your feedback
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Ability to set patient specific price
Currently, if the user overrides the patient price for a script, the system automatically uses that overridden patient price for the remainder of its repeat dispensing.
The system uses a default price instead of the overridden price if it's a brand new script even when dispensing the same item for the same patient.
The user wants to be able to set patient-specific prices so that no matter if it's a new or repeat script, the system always uses the same special patient price for particular customers.
50 votesThanks for the suggestion - what do other users think?
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Close icon in top right corner
Reintroduce the close (x) icon in top right corner from the old FRED.
1 voteThank you for your feedback
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sig "se" "Script expires after <DATE>" should be "Script expires ON <DATE>"
The default sig "se" - "Script expires after <DATE>" should be "Script expires ON <DATE>". Because the script actually expires ON the date of script written 6 months (S8) or 12 months (S4) after.
For eg. we were trying to dispense an S8 script written back in 19/10/2022 on 19/4/23 but the escript had become inaccessible as the system recognised it as expired.
Is it possible to amend your programming to reflect that?
2 votesHi
We couldn't reproduce this issue and haven't had anyone else report this issue.
You should be able to dispense it on the 19/4/2023. If this ever happens again, can you please contact our help desk so that we can troubleshoot the issue. UserVoice isn't suited for troubleshooting issues
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Drug Details note indicating change in dispensing to be red
Change note in Drug Details screen during to appear in a brighter RED as opposed to the pink tone currently used and/or bigger font. Would like it to be more prominent
The diff. brand/strength/etc. note blends into the yellow background of the tile
1 voteThank you for your feedback
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escripts load automatically for dispensing
When multiple escripts are scanned in, to have them load up automatically one after another ready to dispense
2 votesCan some more context please be added. You can already add multiple eScripts to a basket. Pressing the 'Q' key on the keyboard will load the next item for dispensing
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Option to remove pdl warning pop ups
Can we please have an option to remove the PDL warning pop ups like in dispense classic? Otherwise it leads to click-fatigue which then means staff miss other important messages.
7 votes
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