603 results found
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Adding OTC Items to Robot
When ? adding OTC items to Lists > robot drug lists, duplicates lines for the product are created for each barcode that is listed against the stockcard in FO.
This makes it confusing looking through the list of items, and makes the list very large, when trying to select the correct OTC item to manually delivery.
Would like only 1 line against each OTC item2 votes -
Reclaim
When hitting "Reclaim Rx", please prompt to do so with any updated patient details. As per Dispense Classic function - if an entitlement was added or changed this would prompt the user to accept and reclaim with the updated values (without having to go in and edit the script).
1 vote -
patient attribute
Ability to copy patient attribute - for example if we have it set as NDSS number - want to be able to quickly copy this number with one click
2 votes -
Can we fix when entering a date, it doesn't make it in the future and auto reverts to 2025
Can we fix the issue when entering a date, it doesn't default to 2026 and auto reverts to 2025 if it is in the future?
2 votes -
deferred owing
We would like to be able to do deferred owings in the system so that we have a record for a patient that their dr sent us a fax/email.
1 voteThank you for your feedback
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The order in which 30-day and 60-day options are displayed differs depending on the script type.
The order in which 30-day and 60-day options are displayed on the drug selection screen differs depending on the script type.
Example: Perindopril 10mg
When the script type is set to PBS, the list shows:
9008D Qty 30 (30-day script)
13555K Qty 60 (60-day script)
When the script type is set to Non-PBS, the list shows:
13555K Qty 30 (60-day script)
9008D Qty 30 (30-day script)
If a user scans a PBS script and for whatever reason, is retrieved as Non-PBS, they may manually select the top line assuming it’s the 30-day option. After changing the script type back to…
3 votesThank you for your feedback
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Include patient notes in the final check screen in the Patient dispense history section.
Include patient notes in the final check screen in the Patient dispense history section. this will save us going back > Edit > F2
2 votesThank you for your feedback
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safety net count in patient details bar
Have the patients safety net count in the patient details bar at the top of the screen to avoid having to go into a script. Make it quicker and easier to see where a patient is up to
3 votesThank you for your feedback
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Add FRED office price to pricing tile
Adding updated cost price from invoices received in office to pricing tile to help UG and private pricing decisions
3 votes -
Avoid putting a Reg25 date (20 or 50 day) on deferred scripts
When deferring a script, a Reg25 date is shown on the repeat as 20 or 50 days from the date of deferring the script, not the last supply. This is misleading when the customer looks at or presents their script to the pharmacy. Can this please be left off from deferred scripts to avoid confusion?
2 votesThank you for your feedback
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date of birth on "new script reminders"
can we have "Date of Birth" added to "new script reminders" and "owing script" reminder?
Our clinics in town are requesting that we have DOB on all script request, and due to DAA dispensing, that is a lot of clients that we would have to add the DOB to as we print the new script request.
I'm sure there are many other pharmacies in the same position. This would make the process a lot easier.1 voteThank you for your feedback
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The system sig code 'top' for 'topically' is ruining my directions
When I try to specify anything like: top lip, or on top of the scalp, anything with the word 'top' in it, the system sig changes it to: topically lip, or on topically of the scalp.
Please allow us to change that sig so I can write sentences good...2 votesThank you for your feedback
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Let me click on what I want
Cant explain how frustrating it is to have to exit out of pop ups (eg history) or whatever window is - just be be able to get to places like F10 to to quickly check a script that's just been handed to me or hit MySL to see what a patient has available. Instead I need to exit out of their history, then "c" to continue through the patient note that then pops up.
6 votesThank you for your feedback
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Tabs for having multiple patient dispensing profiles open at the same time
When I get a phone call or interruption during dispensing, I currently have to Esc out of the current patient profile and I lose all the work I have done up until that point and then have to restart dispensing from scratch. With other dispensing softwares they can open a new tab to search a patient (like a web browser) and then come back and pick up on the dispensing where they left off before the interruption. Why can't we have this feature in Fred Dispense Plus?
4 votesThank you for your feedback
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Show date of next available dispensing when S8's are processed early. RATHER than the number of days until next supply
FRED should calculate the next available day of dispensing when S8's are requested early by patients. instead we are only provided with the number of days...
2 votesThank you for your feedback
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Family linking - quicker determination of relationship codes
Show date of birth for each linked family member in family maintenance so that is quicker and easier to determine relationship codes to add
1 voteThank you for your feedback, good suggestion
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Save documents from Drs to patient profile
To have a spot in a patients profile where we can add/save scanned documents from the doctor to. This would create a safe place to store the notes/letters from the doctor. Apparently this is an option in another dispense program and is very handy.
1 voteThank you for your feedback. You can save documents already against history notes https://webhelp.fred.com.au/dispense/Dispense/2129-add-patient-alerts-notes.htm
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Address label does not indicate when items have been autocharged (LOTS with FD+ integration)
When patients are autocharged the drug label indicates that the item has been autocharged with an asterix * but the address label does not say that the items have been charged. Previously in FD Classic the address label would say charged (with LOTS POS integration).
10 votes -
Auto print receipts over a certain dollar value
Configure a global option to auto-print receipts over a specified patient dollar value (e.g. auto print private receipts over $100)
2 votesThank you for your feedback
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An option to print a signing sheet for single (or multiple) items dispensed
We sometimes have patients who do not receive DAAs go into respite, and the facility asks for a signing sheet, usually for just one item. It would be a great convenience to be able to create a signing sheet from dispense rather than creating a new profile in our DAA software for every singular patient this happens to.
1 voteThank you for your feedback
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