545 results found
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Escripts to show "doctor's notes"
Request to have the Doctor's notes field appear in the eScript information box in Fred Dispense Plus. This information is available in other dispense softwares.
We had an incident where a psychostim script was missing CA authority. The prescriber was adamant that she had noted it down. We then dispensed the scripts at another pharmacy (different software) and could view the doctor had written the CA code in "doctors notes"
"Doctors notes" also shows up on medview. It would be helpful for it to appear on fred dispense plus too as we don't use medview often.
6 votesPrescriber annotations are displayed on both the annotations tile and the eScript. Can you please contact the Fred Help team so they can investigate this eScript
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CTRL-C in patient profile should never have been co-opted for Concession in the patient profile. It always has and should always be for copy
Cardinal sin!! :P
4 votesThank you for your feedback. Including CTRL + A as well
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non-pbs pricing- cannot see the last cost
non-pbs pricing- cannot see the last cost
While dispensing non-pbs item, when the cursor is at the Patient pricing box, it will cause the pricing window to pop up, the pop up will then cover the old pricing which in the Drug details if the patient had use the med before.
Actually it also feels very unnatrual when selecting the pricing box (when dispensing non-PBS) causing it suddenly jump to the far right bottom of the pricing window.
1 voteThank you for your feedback
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Connection parameter screen should not be editable
When the Server PC is rebooted, the connection parameter screen appears while the system connects in the background. This screen is currently editable, and users sometimes accidentally delete the parameters. To avoid needing support assistance, the user would like the parameters to be non-editable.
3 votesThank you for your feedback
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Both Dispenser and Responsible initials to print larger
Like the Dispense Option to print both Responsible and Dispenser initials but having this set to "both" makes the initials print too small. Can we have both initials show in same font size (maybe side by side)
e,g, DT/RP1 voteThank you for your feedback
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Dispense - Concession cards
We have recently changed over to FRED and have noticed that you must have the customers full concession card number to record as a concessional price.
With our other provider you only had to identify as C (Concessional number) and Medicare/PBS online would accept this if card was valid.
We pre dispense all of our eye surgery hospital day cases (100+ per week) and are now having to look up Proda for this information.
I am sure if this was available all pharmacy would find it very beneficial, saving time chasing up card numbers.
Is this an option that could…2 votesThank you for your feedback
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Button for 6 month history (in addition to 12 mo)
Hospitals usually only want 6 months history for patients, would be much easier and faster to use the 6 month history.
4 votesThank you for your feedback
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Duplicate Label Customisation
Ability to change the Large Duplicate to not contain the patient's name when Small Duplicate is enabled. This reduces the need to dispose of labels in the confidentiality bin meaning less overhead for the store.
1 voteThank you for your feedback
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Add Stock on hand column to drug search
When searching for a drug in the Drugs List, there is not Stock on hand column. I can see it when using F7 or when dispensing but seeing it in the drug list search will help me identify which items need to priced (the ones with SOH showing)
7 votesThank you for your feedback
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Easily switch dispensing with incorrect patient selection
In old Fred and other software, we can easily switch which patient has been dispensed against (for when erroneous patient selection needs fixing). Would love to be able to use this feature with new Fred. [I am aware of the Hx Merge function but this is clunky and has a greater risk of more errors]
1 voteThank you for your feedback. We aren't aware of this functionality in Fred Classic (apart from history merge), can you please elaborate
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Persistent Login/SSO for Fred+ Dispense: Stay Logged In to eMIMs, AMH, NDSS, and eTG Tools
Fred+ Dispense integrates essential tools such as eMIMs, AMH, NDSS, and etg, yet it lacks persistent login sessions, saved credentials or a Single Sign-On (SSO) feature.
Users find it quicker to access these tools via Google Chrome, where saved login details enable instant access, even though this is a less than ideal scenario.
Implementing persistent login sessions within Fred Dispense Plus would not only streamline access to these critical resources but also enhance the user experience and greatly improve workflow productivity without needing to leave the Fred+ Dispense ecosystem.4 votesThank you for your feedback
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Put repeats held on printed eRx
Put [Repeats held] on printed eRx so we know to retain these scripts for scripts on file patients.
2 votesThank you for your feedback
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Final check & interactions
Would be fabulous to have the ability to check drug interactions and a list of C& A labels required at the final check screen.
2 votesGood suggestion, thank you for your feedback
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Search patient by phone number
Please allow a function to search by phone number, this is super useful in Z Dispense, and was one of the cited reasons my old pharmacy chose to go with Z over Fred. Should be easy enough to do right
11 votesThank you for your feedback
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Should not allow expired S8 scripts to be dispensed
Fred Dispense Plus displays a prompt asking the user if they would like to continue dispensing. If the user selects "Yes" in response to that prompt, they are able to proceed with dispensing. It shouldn't allow it in any circumstances (Classic doesn't allow this option).
Furthermore the dialog box is grey, and looks the same as the SN20D prompt which is also grey and can easily press yes accidentally.
For legal and safety purposes could this prompt be red in colour or to remove the ability to dispense expired S8 scripts altogether.
18 votesThank you for your feedback
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eScript view in waiting screen
It would be convenient to see a copy of the eScript when the dispensed script is selected in the waiting screen.
2 votesThank you for your feedback. Another option is you can see the eScript in FinalCheck
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Prompt for ePrescription Preference instead of entering Patient Maintenance
When dispensing an eScript for a patient without patient preference, we are directed to the F8 (Patient Maintenance form to update).
Can we bypass patient maintenance and have this be a prompt with the options (Print, SMS, Email, MySL) instead?28 votesThank you for your feedback. The focus already defaults to the patient preference, can you please explain what the benefit would be?
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DOB on patient labels
Our clinics are wondering if it is possible to have patient's DOB on each dispensing labels. Can this be added?
1 voteThank you for your feedback
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2 votes
Thank you for your feedback
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quickpad app
Can a Quickpad tile be added to the app screen bar for ease of use
1 voteThank you for your feedback, you can click on the 'Stock' tile to open the QuickPad or use shortcut ALT + Q
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