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FRED DISPENSE PLUS

Welcome to the Fred Dispense Plus forum, please share your ideas with us!

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  1. When entering name to search for a new patient, the system could flag matches against the medicare last name or medicare first name fields in addition to the normal name fields. The matches perhaps could show lower in the list of matches but still be there.

    Consider this example: Mr Robert Smith, who everyone calls Bob.
    - If we enter him as Bob Smith, with a medicare first name of Robert, but the Dr writes a script as Robert Smith. We type in "smith r" and don't get a match so we type all his details in and only when…

    3 votes

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    0 comments  ·  Patient  ·  Admin →
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  2. In regional areas it is quite common for patients to have a post office box or similar. It would be very helpful to have a separate field for this postal address.

    A common workaround is to write the address as: 18 Street Name (PO Box 18) but that often doesn't fit on the printed field on repeats, and sometimes the postal suburb is different to the residential. So this is imperfect at best.

    If this change was made, you might also need to create separate functions to create printed labels for residential address (for deliveries) or postal address (for mail).

    3 votes

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    0 comments  ·  Patient  ·  Admin →
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  3. Like the Dispense Option to print both Responsible and Dispenser initials but having this set to "both" makes the initials print too small. Can we have both initials show in same font size (maybe side by side)
    e,g, DT/RP

    1 vote

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    0 comments  ·  Dispensing  ·  Admin →
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  4. When manually searching for drugs the list should populate with all matching results then reduce as you type more letters/details.

    This will help reduce errors when manually searching generic drug name as you currently have to press enter before results are displayed.
    If a spelling mistake has been made you have to esc to retype,
    Dynamic search will also increase dispensing efficiency when searching for drugs.

    2 votes

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    0 comments  ·  Dispensing  ·  Admin →
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  5. Ability to change the Large Duplicate to not contain the patient's name when Small Duplicate is enabled. This reduces the need to dispose of labels in the confidentiality bin meaning less overhead for the store.

    1 vote

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    0 comments  ·  Dispensing  ·  Admin →
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  6. In Classic, press Ctrl+F4 then F11 to print Medication Profile. Now I can Ctrl+F4 but need to press the Print button. Please re-introduce F11 to print.

    3 votes

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    1 comment  ·  Reporting  ·  Admin →
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  7. be able to search for names in alphabetical order

    2 votes

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    1 comment  ·  Dispensing  ·  Admin →
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  8. Fred Dispense Plus and Fredpak seems to only have 1 way communication at the moment. ie You need to create a new "nursing home" from Fred Dispense Plus in order for it to appear in Fredpak and work properly but you cannot create the "nursing home" in Fredpak for it to appear in Fred Dispense Plus like the Classic do. Is there any plans to integrate this better?

    1 vote

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    1 comment  ·  Integrations  ·  Admin →
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  9. Option to autocharge to different account types for a patient
    e.g. patient has a Workcover/personal and Community (custom account type)
    Prompt to charge script to any of the three
    At the moment, can only charge to default Fred Office accounts

    3 votes

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  10. Z can now integrate with Srypyt (which Fred has been "gunna" do for about 3 years). They can now text for payment and it links directly to the til. Would make deliveries and things that we send out SO much easier

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  11. Our clinics are wondering if it is possible to have patient's DOB on each dispensing labels. Can this be added?

    1 vote

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    0 comments  ·  Dispensing  ·  Admin →
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  12. When Fres Customer Portal button is clicked in Fred Plus, the resulting screen is lost easily if the mouse is clicked outside the screen. Consequently, it brings user back to square one. One alternative is to have the app. opened in our preferred browser like Fred Classic ensure that the screen does not close if we are attending to other matters simultaneously.
    Thx

    4 votes

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    0 comments  ·  Dispensing  ·  Admin →
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  13. Can all the videos on the FRED website (dispense, office etc) have playback speed added to them, so we can watch the videos on 1.5x or 2x and thus save time.

    3 votes

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    0 comments  ·  Other  ·  Admin →
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  14. When clicking on the continued dispense option, dispense screen should stay in the patient you were in and not clear the screen so you have to enter patient details again

    12 votes

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    1 comment  ·  Dispensing  ·  Admin →
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  15. Can a Quickpad tile be added to the app screen bar for ease of use

    1 vote

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    0 comments  ·  Dispensing  ·  Admin →
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  16. Currently, in Fred Dispense Plus, the allowable additional patient charge is set globally under the Administration > pricing options.

    As the 60-day medicine dispensing policy is about to be introduced, users would like a new setting that allows the allowable additional patient charge to be applied based on the type of prescription. For instance, if the prescription is a 30-day supply script, the system would automatically set the allowable additional patient charge to $0.00. On the other hand, if the prescription is a 60-day supply script, the system would apply the maximum allowable additional patient charge of $3.29.

    12 votes

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    2 comments  ·  Dispensing  ·  Admin →
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  17. I'd like to add my own warnings to FRED drugs. I put my own sigs into the drug warnings so when S3 items are dispensed, I can easily check if there's any preset sigs that I can just pull up.

    2 votes

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    1 comment  ·  Drug  ·  Admin →
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  18. Pharmacy phone number to print on the top right small strip of Fred 5 labels

    1 vote

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  19. We get scripts from naturopaths who do not have a prescriber number so the only way around it is to have them as a casual prescriber.

    Either have a Naturopath in the drop down list or an 'other'.

    5 votes

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    0 comments  ·  Other  ·  Admin →
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  20. When using the F7 - Quick Drug Pricing - please add a line for the actual PBS price.
    Currently the General PBS price is overridden by any discounted price entered. It would be useful to also have the actual PBS Price for comparison.

    3 votes

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