83 results found
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Easy return for credit process when in pricing review
A lot of our credits are due to incorrect quantities being ordered resulting in wrong pricing. This is only generally discovered after the invoice is committed when we reach pricing review
It would be really useful to have a way to revert a committed invoice and process the RA, or in pricing review an option to right click and create a credit.1 voteThanks for your feedback. We will monitor for votes
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Request to be able to copy the Alias in Fred Office.
Request from TW Moorooka, they would like to be able to copy the barcode/alias from the item card. Currently they have to write down the alias number as you can't copy what is in this section.
1 voteThis is not correct behaviour - I will log as a bug for correction in a future release
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Ability to generate and handle ABA Files
The ability for Fred Office to generate a statement in line with the ABA (Australian Bankers Association) format.
Allow Fred Office to store banking details, export an ABA file then re-import payment details.
1 voteWe would prefer to integrate to a provider rather than store bank details at this stage. Will watch the votes on this one
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Fred Office statements layout
Choice Pharmacy Vincentia - would like to have the customer statement layout changed a bit. Currently when generating the Customer statement. The Account name and address is right under the Pharmacy details.
Would like to have at lease 1 to 2 blank lines after the Pharmacy ABN details before the customers name and address is shownrefer to ticket - https://fredit.zendesk.com/agent/tickets/579117
1 voteThankyou for your feedback
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Add a user/cashier permission to complete a return
Add a cashier permission under Fred Office Users to limit or require a second user to login when processing a return transaction
1 voteWe have added this to the backlog for review.
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Show history for items dispensed where stock does not deduct
If using the 'do not deduct stock' dispense option, show a line in "Item movement history" with the sales transaction --- include an indicator to indicate not stock movement has occurred but a sale has occurred.
1 voteWhat would you use this information for? Is it for ordering, usage, or needed in a report? Thanks your feedback
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Stocktake function should ignore "Committed" stock
The current stocktake feature as of 30/05/25 currently includes "Committed" stock (i.e. stock dispensed for a patient but not yet paid for) in the total SOH count.
e.g. Lets say I have 5 boxes of Lipitor 10mg on the shelf, AND I have x2 boxes of Lipitor 10mg on the pick up shelves dispensed for patients coming back later today to collect. If I started a stocktake and used the mobility scanner to count the 5 boxes on the shelf, then the Stocktake would have a "Counted" value of 5. This stocktake also has a "Committed" value of 2, which…
1 vote -
Account Group
Currently it is quite time consuming and clunky to add accounts to set groups, going through the 'Assistants, group' option. Also, if an account needs to be moved to a different group, we need to find it in the old group and then move to the new group (which relies on staff remembering what group the account was in).
It would be time efficient if we could access and alter the account group through the customers account tile directly.
We use this feature to save time when printing accounts, so they will group similar accounts together (ie. Front Shop/Webster/posted accounts).
1 voteFor consideration in a future release
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add in additional fields to the dashboard
Add in a profitability snapshot to the dashboard, similar to the Z report fields where you have sales and cost of goods.
Add in top stock item movers both front of shop and dispensary1 vote -
Option to add 0.5 as a reorder point
When using reorder points, it would be good to be able to add 0.5 as an option. There may be times where a partial box is dispensed but t's a slow mover so reorder point would be set to 0 and so the ordering template will not capture this item.
1 vote -
Loyalty Card Number for AutoCharge
For our webster packing patients we use Autocharge in FredDispense Plus so dispensing goes straight to an account. It would be great if loyalty card number could be used with these accounts so they can accumulate points and help us record loyalty within our transactions.
1 voteThankyou for your feedback
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bulk
Bulk charge script items on till to an account. or remove from Till:
In QLD due to free flu vaccines needing to be charged to a QLD health account. It would save a lot of labour individually charging scripts to an account
1 voteThanks - your suggestion makes sense. We will monitor this for votes
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Adjust for Minimum Hold Quantities in a Rate of Usage order
Please add the ability to adjust for Minimum Hold Quantities (reorde point) in a Rate of Usage order. Currently you can do 'either' a ROU order OR a Replenishment order to the restock level.
We want to do a Rate Of Usage order which also factors in minimum stock levels for items that have a low rate of usage.
We want to keep 20 of X in stock at all times. X has a low rate of usage so is not currently ordered in a ROU order until we have 5 left, this makes the shelves look terrible.1 voteThanks for your Feedback - that is a great suggestion.
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Notification in Fred office when a customer portal ticket us updated
Since Fred Office is used to access the customer portal, a popup notification when a ticket is updated would eliminate the need to constantly check emails for responses. This would allow us to address additional information requests more quickly (for tickets marked as pending).
1 vote -
Waiting Scripts to select all Safety Net Family members automatically
When selecting a Waiting Script, select all scripts for safety net linked family members
1 voteThankyou for your suggestion
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Prevent users from accessing Activity in Fred Office
Currently the Permissions in Fred Office do not prevent users from accessing the activity view in Fred Office. Users with no permissions at all can still view transactions and takings via this window.
Please allow the permissions to prevent this window from being viewed.
1 voteThanks for your suggestion, we will monitor votes on this request.
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Fred Mobility Stocktake - Set QTY to be 1 as default,
If I have scanned an item during stocktake, the QTY currently shows as 1 and I need to input a qty or press + to increase. Assume if I have scanned the item that I want at least 1 to show in stocktake file
1 voteCan you confirm the Mobility device in use?
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disable editing script in Dispense if it is selected at the till POS
Many errors happen when editing a script that is selected at the till. Minfos prevents editing of scripts that are selected for payment at the till, and will prompt the pharmacist (via popup) to close the script on the till (de-select) in order to be able to edit it in dispense.
I think this should be default behaviour, but unfortunately it isn't.1 voteThanks for the great suggestion.
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Interim Statements for a Date Range
Add a new option to generate an Interim Statement or a Specified Date Range.
This will be used when packing for patients so that the changes and charges are able to be attached to the packs.
1 vote -
transferring broken packs
Ability to transfer broken packs to other stores. Other software providers have ability to transfer say half a pack out, otherwise we either have to transfer a full pack or reduce our stock by 1 manually
1 vote
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