88 results found
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FRED OFFICE: Do not order option to have a timed date
The ability for a store to set a do not reorder time schedule. So the store can set the item to not reorder for a period of time. Similar to the blocked sales in Fred Office where you can select a date to unblock the sales.
2 votes -
Expiry Date field in Fred Office Items
Ability for Fred Office items to contain an expiry date field for reporting purposes.
2 votes -
Filter for Decimal/Pack quantities that have been broken up.
Fred Office reporting to have a filter than can only filter for QTY amounts that are not whole numbers.
Similar to the =A1-TRUNC(A1) (A1 is the cell you want to extract decimal value from) formula in excel where it can bring forth amounts that are in decimals.
2 votes -
Saving Custom Dashboards & Notes Section
The Dashboard is a great way to receive fast, summarized details about your Pharmacy & business.
We already have the "to do" and "appointments calendar", so I think having a "notes" section would be a brilliant addition to the dashboard.
I also think having a way to save a customized dashboard would be a nice touch to an already great feature. :)1 vote -
Transfer Out - Pick Stock Validation on Mobility
When a Transfer Out is automatically created from a Transfer in request (Store A requesting stock from Store B) add the ability to be able to Pick, Validate correct items are selected and update the Send Qty from the Mobility.
This would help reduce picking errors between the two stores and ensure that the correct items are requested and sent to help maintain data integrity at both stores.
1 vote -
Need to be able to separate barcodes from other aliases for reporting
Trying to do a stock report including barcodes, but aliases also contain Drug Codes, which seem to get preference, so need a separate column for barcodes only please?
1 vote -
Easy return for credit process when in pricing review
A lot of our credits are due to incorrect quantities being ordered resulting in wrong pricing. This is only generally discovered after the invoice is committed when we reach pricing review
It would be really useful to have a way to revert a committed invoice and process the RA, or in pricing review an option to right click and create a credit.1 voteThanks for your feedback. We will monitor for votes
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Request to be able to copy the Alias in Fred Office.
Request from TW Moorooka, they would like to be able to copy the barcode/alias from the item card. Currently they have to write down the alias number as you can't copy what is in this section.
1 voteThis is not correct behaviour - I will log as a bug for correction in a future release
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Ability to generate and handle ABA Files
The ability for Fred Office to generate a statement in line with the ABA (Australian Bankers Association) format.
Allow Fred Office to store banking details, export an ABA file then re-import payment details.
1 voteWe would prefer to integrate to a provider rather than store bank details at this stage. Will watch the votes on this one
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Fred Office statements layout
Choice Pharmacy Vincentia - would like to have the customer statement layout changed a bit. Currently when generating the Customer statement. The Account name and address is right under the Pharmacy details.
Would like to have at lease 1 to 2 blank lines after the Pharmacy ABN details before the customers name and address is shownrefer to ticket - https://fredit.zendesk.com/agent/tickets/579117
1 voteThankyou for your feedback
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Add a user/cashier permission to complete a return
Add a cashier permission under Fred Office Users to limit or require a second user to login when processing a return transaction
1 voteWe have added this to the backlog for review.
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Show history for items dispensed where stock does not deduct
If using the 'do not deduct stock' dispense option, show a line in "Item movement history" with the sales transaction --- include an indicator to indicate not stock movement has occurred but a sale has occurred.
1 voteWhat would you use this information for? Is it for ordering, usage, or needed in a report? Thanks your feedback
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Stocktake function should ignore "Committed" stock
The current stocktake feature as of 30/05/25 currently includes "Committed" stock (i.e. stock dispensed for a patient but not yet paid for) in the total SOH count.
e.g. Lets say I have 5 boxes of Lipitor 10mg on the shelf, AND I have x2 boxes of Lipitor 10mg on the pick up shelves dispensed for patients coming back later today to collect. If I started a stocktake and used the mobility scanner to count the 5 boxes on the shelf, then the Stocktake would have a "Counted" value of 5. This stocktake also has a "Committed" value of 2, which…
1 vote -
Account Group
Currently it is quite time consuming and clunky to add accounts to set groups, going through the 'Assistants, group' option. Also, if an account needs to be moved to a different group, we need to find it in the old group and then move to the new group (which relies on staff remembering what group the account was in).
It would be time efficient if we could access and alter the account group through the customers account tile directly.
We use this feature to save time when printing accounts, so they will group similar accounts together (ie. Front Shop/Webster/posted accounts).
1 voteFor consideration in a future release
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add in additional fields to the dashboard
Add in a profitability snapshot to the dashboard, similar to the Z report fields where you have sales and cost of goods.
Add in top stock item movers both front of shop and dispensary1 vote -
Option to add 0.5 as a reorder point
When using reorder points, it would be good to be able to add 0.5 as an option. There may be times where a partial box is dispensed but t's a slow mover so reorder point would be set to 0 and so the ordering template will not capture this item.
1 vote -
Loyalty Card Number for AutoCharge
For our webster packing patients we use Autocharge in FredDispense Plus so dispensing goes straight to an account. It would be great if loyalty card number could be used with these accounts so they can accumulate points and help us record loyalty within our transactions.
1 voteThankyou for your feedback
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Adjust for Minimum Hold Quantities in a Rate of Usage order
Please add the ability to adjust for Minimum Hold Quantities (reorde point) in a Rate of Usage order. Currently you can do 'either' a ROU order OR a Replenishment order to the restock level.
We want to do a Rate Of Usage order which also factors in minimum stock levels for items that have a low rate of usage.
We want to keep 20 of X in stock at all times. X has a low rate of usage so is not currently ordered in a ROU order until we have 5 left, this makes the shelves look terrible.1 voteThanks for your Feedback - that is a great suggestion.
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Notification in Fred office when a customer portal ticket us updated
Since Fred Office is used to access the customer portal, a popup notification when a ticket is updated would eliminate the need to constantly check emails for responses. This would allow us to address additional information requests more quickly (for tickets marked as pending).
1 vote -
Waiting Scripts to select all Safety Net Family members automatically
When selecting a Waiting Script, select all scripts for safety net linked family members
1 voteThankyou for your suggestion
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