601 results found
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Add an additional filter for ePrescriptions in the Medview Flow Queue
While dispensing Medication Management baskets, the user would like an additional column to be able to filter for ePrescriptions. They could select and dispense just ePrescriptions then dispense paper scripts as usual
5 votesThank you for your feedback
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Default to "print on label" when entering batch/expiry during dispense
When triggering the batch/expiry (Ctrl+E) prompt during dispense, default to "print" on label
36 votes -
deferred owing
We would like to be able to do deferred owings in the system so that we have a record for a patient that their dr sent us a fax/email.
1 voteThank you for your feedback
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Have dispense notes appear in 'quick' history
Allow history/script notes to appear in the history list on the dispensing screen and in script check
There is often important info in those notes and it reduces the likelihood of things getting missed because it's not seen19 votesThank you for your feedback
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escripts search patient
For patients with no Medicare number, when scanning an escript, it automatically enters new patient, without the ability to search for patient. This is especially common with patients with multiple surnames.
As a result, patients can get multiple personas in Dispense. And we are unable to merge escripts, so the problem is compounded.
4 votesThank you for your feedback
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Auto print receipts over a certain dollar value
Configure a global option to auto-print receipts over a specified patient dollar value (e.g. auto print private receipts over $100)
2 votesThank you for your feedback
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Adjust dates when viewing the wait screen
adjust the dates for scripts viewing on the wait screen. it's useful to see who has used a product recently. much more efficient than using a report. Z offers this
4 votesThank you for your feedback
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Note taking while on the phone
Just an idea to aid convenience.
When a patient calls to put in an order for scripts to be dispensed, if they have MySL set up, it is quite easy to tick what they would like and place it into the queue.
If a patient does not have MySL, we either have to note it down on paper, or more commonly we reprint the last dispensing label for the medicine the patient is after. Is it possible to have a little note taking tool with patient details and a way to just tick a box (like on MySL) that prints…
2 votesThank you for your feedback
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date of birth on "new script reminders"
can we have "Date of Birth" added to "new script reminders" and "owing script" reminder?
Our clinics in town are requesting that we have DOB on all script request, and due to DAA dispensing, that is a lot of clients that we would have to add the DOB to as we print the new script request.
I'm sure there are many other pharmacies in the same position. This would make the process a lot easier.1 voteThank you for your feedback
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More than 5 erxs not visible in Dispense queue
When scanning in more than 5 erx's into the Medview Flow the whole job is not visible in the column on Fred dispense Plus. Only the first 5 rxs are visible and a comment of (5 of 10 rxs) for example is underneath. If it could be expanded to see the total order if would be beneficial
26 votesThank you for your feedback
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Prompt for ePrescription Preference instead of entering Patient Maintenance
When dispensing an eScript for a patient without patient preference, we are directed to the F8 (Patient Maintenance form to update).
Can we bypass patient maintenance and have this be a prompt with the options (Print, SMS, Email, MySL) instead?47 votesThank you for your feedback. The focus already defaults to the patient preference, can you please explain what the benefit would be?
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owing mark off reconciliation indicator
In Fred Classic, when we mark off an owing; there is an "R" annotated on the dispensing. Is there any way we can tell from the patient's dispensing profile whether a dispensing was done from an owing?
2 votesThank you for your feedback. You can see this in the script audit as an alternative option
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Display Directions in History of Final Check
Adding the patient directions to the Final Check screen would allow our Pharmacists to check that if there have been any dose changes to be discussed with the patient as well as confirm that the dispensing are correct. currently we are having to press Edit then F2, then Filter for the drug to confirm previous supplies directions which is taking us extra time for each script.
29 votesThank you for your feedback
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Family linking - quicker determination of relationship codes
Show date of birth for each linked family member in family maintenance so that is quicker and easier to determine relationship codes to add
1 voteThank you for your feedback, good suggestion
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Save documents from Drs to patient profile
To have a spot in a patients profile where we can add/save scanned documents from the doctor to. This would create a safe place to store the notes/letters from the doctor. Apparently this is an option in another dispense program and is very handy.
1 voteThank you for your feedback. You can save documents already against history notes https://webhelp.fred.com.au/dispense/Dispense/2129-add-patient-alerts-notes.htm
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patient name on label preview
In the wait screen, can we please have the patient name included on the label shown in the bottom left hand corner.
2 votesThank you for your feedback
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For Private Scripts Add the drug name to the Coding sticker
This was available in Classic and was used as a double check on the originals.
It gives added confidence when scripts are scanned into MedView Paperless especially on scripts where there are multiple prescribed lines and where original supply has been deferred.
22 votes -
An option to print a signing sheet for single (or multiple) items dispensed
We sometimes have patients who do not receive DAAs go into respite, and the facility asks for a signing sheet, usually for just one item. It would be a great convenience to be able to create a signing sheet from dispense rather than creating a new profile in our DAA software for every singular patient this happens to.
1 voteThank you for your feedback
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Continued Dispensing Printing
Toggle Yes/No if you want to print out the Continued Dispensing Consumer Declaration and Prescriber Notification Form.
No other dispensing system requires this, probably better to remove altogether, as its a waste of paper.
14 votesThank you for your feedback
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repeats remaining - option to make some repeats dormant
Can we have a tick box or something of the like, to be able to make repeats remaining dormant?
When a prescriber ceases an escript, it would be great to be able to make the repeats remaining dormant for that script. We use the function of repeats remining to give to customers, to see how many repeats they have left and without this ability, it gives a false account2 votesThank you for your feedback
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