672 results found
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PN Pricing from classic
In Fred Dispense, I would use PN in the script to dispense a script as a private script but use the NHS (PBS) Price. Introduce an option to achieve the same with a single click/code to type
2 votesThank you for your feedback
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Medication Strength Not Displayed in Patient History Filter Results
When viewing a patient’s history after opening their profile, the Filter function (Ctrl + F) does not display the full description of medications.
For example, if a patient has previously been dispensed Sertraline 50 mg and Sertraline 100 mg, the filter results display the medication as “Sertraline…”, without showing the strength. This makes it difficult to distinguish between the different strengths.
The full medication description is only displayed after maximising the screen by pressing Windows key + Up Arrow. Once the screen is maximised, the medication history displays the complete drug description, including the strength even with the Filter function.
2 votesThank you for your feedback
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The order in which 30-day and 60-day options are displayed differs depending on the script type.
The order in which 30-day and 60-day options are displayed on the drug selection screen differs depending on the script type.
Example: Perindopril 10mg
When the script type is set to PBS, the list shows:
9008D Qty 30 (30-day script)
13555K Qty 60 (60-day script)
When the script type is set to Non-PBS, the list shows:
13555K Qty 30 (60-day script)
9008D Qty 30 (30-day script)
If a user scans a PBS script and for whatever reason, is retrieved as Non-PBS, they may manually select the top line assuming it’s the 30-day option. After changing the script type back to…
12 votesThank you for your feedback
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Tabs for having multiple patient dispensing profiles open at the same time
When I get a phone call or interruption during dispensing, I currently have to Esc out of the current patient profile and I lose all the work I have done up until that point and then have to restart dispensing from scratch. With other dispensing softwares they can open a new tab to search a patient (like a web browser) and then come back and pick up on the dispensing where they left off before the interruption. Why can't we have this feature in Fred Dispense Plus?
15 votesThank you for your feedback
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Address Label - include a time stamp (date and time)
Include a time stamp with date and time so that we know when we've printed the label for deliveries and so that we know the the label is the most up to date label.
2 votesThank you for your feedback
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Have a linked inbox in Fred Dispense to facilitate quicker input of scanned documents directly to that inbox
Have a linked inbox in Fred Dispense to facilitate quicker input of scanned documents directly to that inbox - bit like importing invoices into xero directly from the scanner and then save them to the appropiate patient for storage
1 vote -
Print active ingredient before brand name on repeat authorisations
Please prioritise the option to print the active ingredient name before the brand name on printed repeat authorisations—for example, “rosuvastatin 20 mg (Crestor)”.
With active ingredient prescribing now established practice, patients should see consistent medicine names across their prescriptions, dispensing labels and repeat authorisations. This would help them identify their medicines and reduce confusion when brands change, while retaining the brand information where needed.
The original request dates back to June 2021. Could Fred provide an update and an expected implementation timeframe?
1 vote -
Copy and Paste in MyHR + Floating Window
Please allow for copy and paste function in the MyHR screen. Currently there isnt even right click functionality. Also allow for split screen or floating window MyHR so that I dont have to click in and out 10 times to cross check information from dispense.
1 vote -
Editing a drug card
When editing a drug card, after saving have the pop up window stay open.
Currently it's frustrating that the window closes after each change is saved, as sometimes you have to update multiple drugs (eg. if changing brands and updating drug rankings)
Previously, not only would the window stay open, but there was a "NEXT" option which was super useful when doing bulk changes to different strengths of medications.
1 vote -
FredPak and Fred Dispense Plus
Can we please link FredPak and Fred Dispense Plus so we dont have to run the drug update on FredPak seperately?
1 voteThank you for your feedback
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Patient name to print on small label on top right
Would like patient name to print in bold on small label on the top right side (small duplicate label). It is useful to use this sticker to label the baskets to easily identify them on the shelf.
2 votesThank you for your feedback
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Auto insertion of cals to dispensing
In my script there is an option to toggle cals on dispensing automatically such as have with food where relevant and discard after 28 days etc where relevant. It would be good if cals could be classified and we can toggle the ones we want on there by default such as toggle all discard cals or toggle food requirements etc
3 votesThank you for your feedback
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Daily total label and $0.00 script
When dispensing a private script that is not charged to the patient’s account, together with a Safety Net script ($0.00 Rx) that is charged to the account, the Daily Total label currently prints:
2 items = 1 ($XX.XX)
This can be confusing, as it does not clearly indicate what happened to the second item.
The user would like the Daily Total label to provide a clearer breakdown, for example:
2 items = 1 ($XX.XX), 1 ($0.00 Charged)
This would make it clear that the second script was supplied at $0.00 and charged to the patient’s account.
1 voteThank you for your feedback
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E-token repeats need active ingredients listed on them please.
This will make it easy for our staff to recognise which repeats match which active ingredient.
6 votesThank you for your feedback
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BD Rowa - Broken packs
BD Rowa
Option for the BD Rowa to NOT push out any packs when a broken pack quantity is dispensed. All required packs to be manually pulled out. This is alert/prompt the Pharmacist that a broken pack quantity has been dispensed.1 voteThank you for your feedback
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Patient list by Drug
When printing the Patient list by Drug report, - we need the RPTS to show the number of repeats remaining on that script. Not the number of repeats originally prescribed.
1 voteThank you for your feedback
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DOT Dispensing: Filter e-scripts / paper scripts so they can be dispense separately
Filter e-scripts and paper scripts separately. allows you to DOT dispense e-scripts easily without having to bring out and paper files. then you can dispense any paper/trick scripts in a different run.
just add the option to column chooser. this column already exists in the list of scripts report
1 voteThank you for your feedback
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Recall pop up message from Medicare in patient profile
When a medicare message pops up when entering a profile, if you enter through it, you can't go back and view it. If a staff member / tech says there was a message - it is gone!! Usually is is a simple update to m/care card number, but occasionally it is something else.
1 voteThank you for your feedback
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Print Patient ID in the top right hand Fred sticker
In Fred Classic, the address labels printed a small patient barcode on the top left thin label of the address label. We use this barcode to stick on to dose administration aids, then scan these in dispense to search for the patient (as an ID check when patients are collecting their DAA). Dispense Plus doenst currently print this barcode, is this a feature we can turn on?
2 votesThank you for your feedback
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Medication Management Extra Columns
Would it be possible to consider adding “Last Dispensed” and “SIG/Instructions” columns to the MedViewFlow queue?
The main benefit would be having enough information directly on the MedViewFlow screen to determine why an item has been flagged following AutoDispense, particularly when an “early” dispensing error occurs or there is a synchronisation issue.
For example, a patient may be taking escitalopram 20 mg with directions of 2 mane daily. If the medication is dispensed after 14 days rather than 21 days, this may be appropriate based on the patient’s directions, but Fred Dispense can still generate an “early” dispensing error. If…
1 voteThank you for your feedback
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