518 results found
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Warning at scan check when dispensing a broken pack
When dispensing a broken pack, can we please have a warning prompt during scan check that mentioned "Warning: Broken Pack - Please check the quantity is correct".
For example, when dispensing Amoxicillin 500mg Tablet , quantity of 30, which relates to 1.5 boxes. Can we please have a prompt at scan check to alert that it involves a broken box?
This would prevent errors in supplying medications.
Thanks
34 votesThank you for your feedback
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Have "tags" for patients that are highlighted on the profile bar. eg. "WEBSTER PT", "MEDADVISOR", "SIMILAR/SAME NAME ALERT", "TOP CUSTOMER"
The tags should be coloured and easily seen, and ticked easily from the main profile edit screen. Would be a killer feature.
17 votesReleased November 2024 https://webhelp.fred.com.au/dispense/Release%20Notes/dispense-2024-november.htm
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Prompt for ePrescription Preference instead of entering Patient Maintenance
When dispensing an eScript for a patient without patient preference, we are directed to the F8 (Patient Maintenance form to update).
Can we bypass patient maintenance and have this be a prompt with the options (Print, SMS, Email, MySL) instead?19 votesThank you for your feedback. The focus already defaults to the patient preference, can you please explain what the benefit would be?
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Print Patient Dockets for Script Collection
"Print Patient Dockets for Script Collection" for scripts in and out use. used this feature in FD and would like to see it in Fred Dispense Plus. it was the best way to manage scripts coming into the pharmacy.
10 votesThank you for your feedback
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History pop-up when scanning a script is annoying and unnecessary
Remove auto pop up. If we want history, it's just one F2 away.
6 votesThank you for your feedback
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disable F1 shortcut for Online Fred Help
F1 key is so close to F2, we keep on hitting on while trying to launch Patient History. if there is an option to stop F1 from launching internet browser > online fred help that would be amazing.
4 votesThank you for your feedback
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small label safety net blank
Option to have the small label blank when a patient is on the Safety Net as was in Fred Dispense.
6 votesThank you for your feedback
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For Private Scripts Add the drug name to the Coding sticker
This was available in Classic and was used as a double check on the originals.
It gives added confidence when scripts are scanned into MedView Paperless especially on scripts where there are multiple prescribed lines and where original supply has been deferred.
6 votesThank you for your feedback
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Default to "print on label" when entering batch/expiry during dispense
When triggering the batch/expiry (Ctrl+E) prompt during dispense, default to "print" on label
6 votesThank you for your feedback
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Ability to change label offset or alignment
Same options to change X and Y offsets for Dispense labels and Address labels rather than adjusting through the print driver
19 votesThank you for your feedback. The printer driver does provide more control, but we will consider this for the future
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Should not allow expired S8 scripts to be dispensed
Fred Dispense Plus displays a prompt asking the user if they would like to continue dispensing. If the user selects "Yes" in response to that prompt, they are able to proceed with dispensing. It shouldn't allow it in any circumstances (Classic doesn't allow this option).
Furthermore the dialog box is grey, and looks the same as the SN20D prompt which is also grey and can easily press yes accidentally.
For legal and safety purposes could this prompt be red in colour or to remove the ability to dispense expired S8 scripts altogether.
10 votesThank you for your feedback
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Display Directions in History of Final Check
Adding the patient directions to the Final Check screen would allow our Pharmacists to check that if there have been any dose changes to be discussed with the patient as well as confirm that the dispensing are correct. currently we are having to press Edit then F2, then Filter for the drug to confirm previous supplies directions which is taking us extra time for each script.
6 votesThank you for your feedback
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DVA/Repat Dispensing
Check if user wants to scan a product when dispensing a 'Blank' product under DVA/Repat Authority, to ensure stock on hand is accounted for.
5 votesThank you for your feedback
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Accidentally deleted Diary notes
would like the ability to backup and be able to recover accidentally deleted diary notes
suggested not having the 'CLEAR' button right next to the 'SAVE' button to minimise the risk of clicking the wrong button
5 votesThank you for your feedback
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Update Responsible Pharmacist initial in FinalCheck Screen
Allow an override of "Responsible Pharmacist Initials" from the Finalcheck screen
Pharmacist checking the script is often not the same as the initial nominated pharmacist6 votesThank you for your feedback
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Minimum price function
Currently, the system does not apply the minimum price configured in the pricing option when the user edits the quantity of a medication with a set price. The user would like the minimum price to be applied even when the medication has a set price and the quantity is edited.
12 votesThank you for your feedback
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change repeat option for escripts (i.e SMS to paper/email) on dispensing screen at time of dispensing
Change repeat option for escripts (i.e SMS to paper/email) on dispensing screen at time of dispensing
28 votesThank you for your feedback
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Edit owing to continued dispensing
In the past an owing script could be edited to be continued dispensing, can this be updated in the new software also?
3 votesThank you for your feedback
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More than 5 erxs not visible in Dispense queue
When scanning in more than 5 erx's into the Medview Flow the whole job is not visible in the column on Fred dispense Plus. Only the first 5 rxs are visible and a comment of (5 of 10 rxs) for example is underneath. If it could be expanded to see the total order if would be beneficial
4 votesThank you for your feedback
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Script audit to show barcode scanned in Scan Check
Script audit shows un/successful scan check but would like this to also show the actual barcode that was scanned (both for successful and incorrect events).
Similarly, would also like this to show in the Scan Check statistics report (particularly to identify unsuccessfully scanned items)17 votesThank you for your feedback
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