610 results found
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Reclaim
When hitting "Reclaim Rx", please prompt to do so with any updated patient details. As per Dispense Classic function - if an entitlement was added or changed this would prompt the user to accept and reclaim with the updated values (without having to go in and edit the script).
1 voteThank you for your feedback
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Family linking - quicker determination of relationship codes
Show date of birth for each linked family member in family maintenance so that is quicker and easier to determine relationship codes to add
2 votesThank you for your feedback, good suggestion
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deferred owing
We would like to be able to do deferred owings in the system so that we have a record for a patient that their dr sent us a fax/email.
1 voteThank you for your feedback
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Have dispense notes appear in 'quick' history
Allow history/script notes to appear in the history list on the dispensing screen and in script check
There is often important info in those notes and it reduces the likelihood of things getting missed because it's not seen19 votesThank you for your feedback
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owing mark off reconciliation indicator
In Fred Classic, when we mark off an owing; there is an "R" annotated on the dispensing. Is there any way we can tell from the patient's dispensing profile whether a dispensing was done from an owing?
3 votesThank you for your feedback. You can see this in the script audit as an alternative option
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Note taking while on the phone
Just an idea to aid convenience.
When a patient calls to put in an order for scripts to be dispensed, if they have MySL set up, it is quite easy to tick what they would like and place it into the queue.
If a patient does not have MySL, we either have to note it down on paper, or more commonly we reprint the last dispensing label for the medicine the patient is after. Is it possible to have a little note taking tool with patient details and a way to just tick a box (like on MySL) that prints…
2 votesThank you for your feedback
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Prompt for ePrescription Preference instead of entering Patient Maintenance
When dispensing an eScript for a patient without patient preference, we are directed to the F8 (Patient Maintenance form to update).
Can we bypass patient maintenance and have this be a prompt with the options (Print, SMS, Email, MySL) instead?49 votesThank you for your feedback. The focus already defaults to the patient preference, can you please explain what the benefit would be?
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More than 5 erxs not visible in Dispense queue
When scanning in more than 5 erx's into the Medview Flow the whole job is not visible in the column on Fred dispense Plus. Only the first 5 rxs are visible and a comment of (5 of 10 rxs) for example is underneath. If it could be expanded to see the total order if would be beneficial
26 votesThank you for your feedback
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Get rid of preset option 'YES' to print for reports
Every time I view a report in FRED dispense plus, when I close the report it asks me if I want to print and it is pre-selected as yes. I have printed numerous reports by accident. If I want to print I can just select>file>print.
2 votesThank you for your feedback
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Display Directions in History of Final Check
Adding the patient directions to the Final Check screen would allow our Pharmacists to check that if there have been any dose changes to be discussed with the patient as well as confirm that the dispensing are correct. currently we are having to press Edit then F2, then Filter for the drug to confirm previous supplies directions which is taking us extra time for each script.
30 votesThank you for your feedback
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Save documents from Drs to patient profile
To have a spot in a patients profile where we can add/save scanned documents from the doctor to. This would create a safe place to store the notes/letters from the doctor. Apparently this is an option in another dispense program and is very handy.
1 voteThank you for your feedback. You can save documents already against history notes https://webhelp.fred.com.au/dispense/Dispense/2129-add-patient-alerts-notes.htm
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patient name on label preview
In the wait screen, can we please have the patient name included on the label shown in the bottom left hand corner.
2 votesThank you for your feedback
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An option to print a signing sheet for single (or multiple) items dispensed
We sometimes have patients who do not receive DAAs go into respite, and the facility asks for a signing sheet, usually for just one item. It would be a great convenience to be able to create a signing sheet from dispense rather than creating a new profile in our DAA software for every singular patient this happens to.
1 voteThank you for your feedback
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Continued Dispensing Printing
Toggle Yes/No if you want to print out the Continued Dispensing Consumer Declaration and Prescriber Notification Form.
No other dispensing system requires this, probably better to remove altogether, as its a waste of paper.
14 votesThank you for your feedback
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repeats remaining - option to make some repeats dormant
Can we have a tick box or something of the like, to be able to make repeats remaining dormant?
When a prescriber ceases an escript, it would be great to be able to make the repeats remaining dormant for that script. We use the function of repeats remining to give to customers, to see how many repeats they have left and without this ability, it gives a false account2 votesThank you for your feedback
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Ability to save files to a patient profile
Ability to have files saved to patient profile such as correspondence from GP/specialists, HMR documents etc
5 votesThank you for your feedback
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Could Bank details be inserted on the base of Invoices
Every invoice that we receive from our suppliers has the bank details on the base of invoice to facilitate payment BUT ours do NOT! We issue Invoices with all our day procedure patients and are having to waste a label that we manually stick on to provide this information. Can we please have an allocated space on invoices to provide payment/bank details.
3 votesThank you for your feedback
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Pop up note
I was wondering if we could have a note that is a little harder to bypass compared to the red pop up note where you have to type 'c' to continue. Perhaps another skin where you can type the note which pops up when looking up the patient, but to continue you have to type out a specific word. The reason it has become quite routine to hit 'c' to get passed that note, and now we don't read the note as often as we should.
2 votesThank you for your feedback
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Highlight new medication in dispensing window to help make it stand out
Presently the new medication shows up in bold in the dispensing field but when you change brands or strengths it appears in orange. It would be good if the box could be filled with a colour to help make it stand out better.
4 votesThank you for your feedback
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Print out the actual quantity of the pack on the dispense label
Print out the actual quantity of the pack on the dispense label when dispensing for multiple pack items - not the total quantity on each of the labels
2 votesThank you for your feedback
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