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FRED DISPENSE PLUS

Welcome to the Fred Dispense Plus forum, please share your ideas with us!

To make your voice heard, be sure to vote on existing ideas and/or submit a new idea. While we can’t guarantee any specific features or timelines, we promise to read and consider all suggestions.

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FRED DISPENSE PLUS

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165 results found

  1. There should be phone number and email address options in the column chooser for list of script report

    2 votes

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    Released  ·  0 comments  ·  Dispensing  ·  Admin →
  2. If a medicare card number is due to expire it prompts on the screen in grey and is another prompt that the store need to click through. If they had the option to disable this prompt, it would improve their workflow and pace in which scripts are dispensed. Thanks,

    16 votes

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    0 comments  ·  Dispensing  ·  Admin →
  3. Can we have a tick-box that, when ticked, overrides a report query timeout limit? Some reports do need to "run" for > 30 seconds.

    1 vote

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    0 comments  ·  Dispensing  ·  Admin →
  4. When directions are long, the system prints out the rest of the directions on the second label.

    If those scripts are auto-charged, the asterisk is printed only on the first label to indicate that the script has been auto-charged.

    Sometimes dispenser needs to stick the second label over the first label, which covers the asterisk and causes confusion for the cashier.

    Users want the asterisk printed on every dispense label for multi-label scripts.

    5 votes

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    0 comments  ·  Dispensing  ·  Admin →
  5. Currently, the final check screen only shows a tick or a cross for the "PBS Online Accepted" section.

    Users would like the final check screen to also display PBS warning details for the script so that responsible pharmacists can look out for warnings that could potentially change to rejection if it's not actioned.

    9 votes

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    0 comments  ·  Dispensing  ·  Admin →
  6. eScript information displayed on the bottom right hand corner of the dispense screen during eScript dispensing is not displaying the full repeat numbers for certain scripts eg repat scripts with 25 repeats.

    Instead of 'Repeats: 25/10' it will display 'Repeats: 25/..'
    Screen resolution is standard 1920x1080.

    This display needs to allow for all script information to be displayed in full.

    3 votes

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    0 comments  ·  Dispensing  ·  Admin →
  7. Add NDSS Member ID Field in Patient

    50 votes

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    3 comments  ·  Patient  ·  Admin →

    Released November 2024 https://webhelp.fred.com.au/dispense/Release%20Notes/dispense-2024-november.htm

    You can now add NDSS number or any other patient attribute using the new Patient Attributes feature

  8. If there was a letter or symbol located somewhere on the dispense label that a prescription is an e script it would make things a lot easier when checking, also good when patients bring in an old box but don't know where their repeats are

    24 votes

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    3 comments  ·  Dispensing  ·  Admin →
  9. No problem. I just want to thank you for adding this option; It's just awesome!

    1 vote

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    0 comments  ·  Dispensing  ·  Admin →
  10. When dispensing a script and then using Ctrl+O to dispense as an owing, the date does not change to the current day. Can this be updated?

    3 votes

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    0 comments  ·  Dispensing  ·  Admin →
  11. Users would like the owing script report to include the store's email address so that clinic and patients can use it when emailing escripts to the pharmacy

    9 votes

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    0 comments  ·  Reporting  ·  Admin →
  12. When getting this error: "R 111 - The Medicare card issue number provided for this patient is incorrect - correct Medicare number found" New Fred doesn't automatically import the updated medicare details when the script is edited (like Fred classic use to). Have to manually edit the number, and THEN the system says its found new details -_- Frustrating.

    25 votes

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    1 comment  ·  Claiming  ·  Admin →
  13. When entering a Date of Birth as DD/MM/YY Fred Dispense Plus defaults to the current Year prefix of 20.

    Eg, 01/01/39, it is converted to 01/01/2039
    The system should recognise that the this date is in the future and change to the previous prefix of 19

    17 votes

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    0 comments  ·  Patient  ·  Admin →
  14. In previous Fred Dispense, we have an option to set private price. can we have this back so we can set private price mark up based on the cost of the drug, ie $0 - $5 mark up is $5. $5 - $10 mark up is $6 etc..

    8 votes

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    0 comments  ·  Other  ·  Admin →
  15. Can we please enable barcode search in the Administrator > Drugs search field rather than having to type and select the drug

    20 votes

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    3 comments  ·  Drug  ·  Admin →
  16. Include the state (e.g. VIC for Victoria) for address labels

    4 votes

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    0 comments  ·  Dispensing  ·  Admin →
  17. Under Reports--> Dispense, you need to select reports (e.g. Scripts Analysis, Daily Total Breakdowns) by clicking on the circle instead of the associated text. Clicking the text within other menus will allow you to select the option. It only seems to be this screen where the text is not able to be clicked.

    6 votes

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    3 comments  ·  Reporting  ·  Admin →
    Released  ·  Jason responded

    This has been fixed. Thanks for the feedback!

  18. Printing the script expiry and next repeat due on printed eScripts would go a long way to helping provide the patient with information about their prescription without having to scan it and look it up

    3 votes

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    0 comments  ·  Dispensing  ·  Admin →
  19. Having the ability to use ‘Ctrl F’ in the AppBar tile to search for key words a patient might be experiencing after starting a new medications would be beneficial
    In the Web Version, which requires the dispenser to navigate out of Dispense, once the drug has been searched and found you can use Ctrl + F and then search for a words, eg Dizziness.
    If we could do this within the Dispense not only is the drug automatically selected, we can see date information / directions etc while searching for symptoms and making the process more streamlined

    1 vote

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    0 comments  ·  Dispensing  ·  Admin →
  20. Would it be possible to mark the background of any incorrect scans on the wait screen in another colour (for instance red) to highlight them? A cross can easily be missed.

    20 votes

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    0 comments  ·  Dispensing  ·  Admin →
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