152 results found
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Have "tags" for patients that are highlighted on the profile bar. eg. "WEBSTER PT", "MEDADVISOR", "SIMILAR/SAME NAME ALERT", "TOP CUSTOMER"
The tags should be coloured and easily seen, and ticked easily from the main profile edit screen. Would be a killer feature.
20 votesReleased November 2024 https://webhelp.fred.com.au/dispense/Release%20Notes/dispense-2024-november.htm
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escript preference in patient banner
The e-script preference for patient needs to be on header with ther patient crital info!! And need to be visible even if script is not being dispensed. Helps with discussions to patient about where their script has gone and also helps us make sure we are efficiently setting up - otherwise we have to go into profie and change after for eg. it prints a token.
41 votesReleased November 2024 https://webhelp.fred.com.au/dispense/Release%20Notes/dispense-2024-november.htm
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eRx got cancelled with a new token scanned
We have encountered several occasions when we scan a new token at wait screen, it straight away cancels the latest prescription done. It is observed that it always happens when the token as a "C" as the first alphabet of the code. Could you please add a warning or extra confirmation to avoid it?
2 votesWe've attempted to buffer the input on the wait screen, please let us know if still an issue
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Dispensing shortcut 'aey' - please change from 'Avoid contact with eyes' to 'into the affected eyes'
For more than 20 years, different pharmacies and dispensing systems have used the shortcut, 'aey' for: into the affected eyes.
Now, FRED dispense plus has made it the opposite direction of: AVOID contact with eyes or mucous membranes.
As it is a system sig, it cannot be changed. Please remove it all together, or allow us to adjust it to our preferred sig.
Extensive muscle memory has me writing incorrect directions on dispensing labels.Thank you
1 vote -
Prompt to advise scan check has already been performed correctly if a different medication is accidentally scanned
Scenario:
- Pharmacist scans label followed by correct medication
- Scan check banner appears green
- Scan check banner remains on the screen
- Pharmacist accidentally scans a different medication
- Scan check banner turns red
- Scan check on wait screen will appear with a cross, even though initial scan check was correct20 votesA prompt will now appear in the latest release
https://webhelp.fred.com.au/dispense/Release%20Notes/dispense-2024-september.htm
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Report on 60 day dispensing
Report to show the number of 60 day scripts dispensed with profit and maybe quantify loss of dispense fee. Script report that can be run for a given date range
26 votesReleased 14th March https://webhelp.fred.com.au/dispense/Release%20Notes/dispense-2024-march.htm
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Keyboard shortcut to access Drug Admin for pricing etc
Would be great to have a shortcut to access Drug Administration to edit pricing etc in a more timely manner.
Currently have to go to Wait Screen, then Admin, then Drugs. Can't be in the middle of dispensing a script and quickly access this screen. Need to finish script then go to Wait Screen etc.
In Classic, can press Alt+L then D (ie all keyboard strokes) and can be in the middle of dispensing and not lose the script.26 votes -
Ability to scan address label to see Patient Info the same as you can in Classic
Ability to scan address label to see Patient Info the same as you can in Classic
2 votes -
Have a button to view list prescriber list
Can we please have button that enables us to view the list of prescribers and their details eg phone and email, from the wait screen or similar (similar to what's in classic)?
32 votes -
Ability to select which item goes on the multi-item invoice
Currently, if work cover and private items are dispensed under a single profile, there is no option to print multi-item invoices just for the work cover items.
Users would like to have the ability to select work cover items only for the multi-item invoice and send it to the insurer.
31 votesReleased 14th March https://webhelp.fred.com.au/dispense/Release%20Notes/dispense-2024-march.htm
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streamline code as a column
Streamline code show in drug search as a separate column
28 votesReleased in January 2024 https://webhelp.fred.com.au/dispense/Release%20Notes/dispense-2024-january.htm
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6 votes
Released in January 2024 https://webhelp.fred.com.au/dispense/Release%20Notes/dispense-2024-january.htm
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Record non GTIN barcode for scan check purpose
Fred Dispense Plus currently accepts product barcodes up to 13-14 digits in length, aligning with the GTIN framework.
Nonetheless, specific cannabis products deviate from this standard by utilizing barcodes exceeding 14 digits, some containing characters.
Users would like the functionality to enable the recording of non-GTIN-compliant barcodes against item cards to allow scan checks of these cannabis products.
9 votesReleased November 2024 https://webhelp.fred.com.au/dispense/Release%20Notes/dispense-2024-november.htm
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Account tile in dispense screen to display autocharging indicator
Account tile shows account limit and balance but not indicator if a patient autocharges or not. Please include autocharge (yes or no) on this tile
21 votes -
Have the version number on for the relevant release notes on WebHelp
This will help customers know if they have the most up-to-date version and what new features are available to them.
3 votesReleased 14th March 2024
From the Help Menu, Click 'About Fred Dispense Plus' to see the version number.
The version number is also included in the release notes e.g. v31
https://webhelp.fred.com.au/dispense/Release%20Notes/dispense-2024-march.htm
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Exclude scripts from mySL
Can we please have a checkbox or easy way to change the 'exclude from mySL' option? In Fred Classic, the shortcut (Shift-Ctrl-X) was visible at the very bottom of the screen - which was still hard to see.
Now, there is no shortcut visible - which is hard for techs to remember it.
A checkbox similar to the 'myHR' checkbox would be ideal.
2 votes -
List of Scripts - Add Date of Birth Column
Add a Patient Date of Birth Column to the List of Scripts report
1 voteReleased 14th March 2024 https://webhelp.fred.com.au/dispense/Release%20Notes/dispense-2024-march.htm
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Address label custom message is too Small
Address label message = the font is too small and needs to be made Bigger.
30 votes -
Multi items/Max receipt selecting items?
Can we select individually what we'd like to appear on a multiple items/max receipt for patients?
6 votesReleased 14th March 2024 https://webhelp.fred.com.au/dispense/Release%20Notes/dispense-2024-march.htm
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2nd dispensary label with spillover instructions no longer displays price
Until recently the 2nd directions spillover dispensary label had a price.Can we have it back please or is there a setting for this change?
4 votesReleased in January 2024 https://webhelp.fred.com.au/dispense/Release%20Notes/dispense-2024-january.htm
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