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FRED DISPENSE PLUS

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FRED DISPENSE PLUS

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175 results found

  1. Address label does not indicate when items have been autocharged (LOTS with FD+ integration)

    When patients are autocharged the drug label indicates that the item has been autocharged with an asterix * but the address label does not say that the items have been charged. Previously in FD Classic the address label would say charged (with LOTS POS integration).

    10 votes

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    2 comments  ·  Dispensing  ·  Admin →

  2. escripts search patient

    For patients with no Medicare number, when scanning an escript, it automatically enters new patient, without the ability to search for patient. This is especially common with patients with multiple surnames.

    As a result, patients can get multiple personas in Dispense. And we are unable to merge escripts, so the problem is compounded.

    5 votes

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    0 comments  ·  Dispensing  ·  Admin →

  3. S8 and S4D escript dispensed elsewhere notification needed when repeat not due

    If a S8 or a S4D e script has been dispensed elsewhere, a notification does not pop up if the prescription interval has not yet lapsed. Can this be implemented into dispensing software to prompt pharmacist that the interval has not lapsed yet and should not be dispensed.

    1 vote

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    0 comments  ·  Dispensing  ·  Admin →

  4. Dispensing shortcut 'aey' - please change from 'Avoid contact with eyes' to 'into the affected eyes'

    For more than 20 years, different pharmacies and dispensing systems have used the shortcut, 'aey' for: into the affected eyes.
    Now, FRED dispense plus has made it the opposite direction of: AVOID contact with eyes or mucous membranes.
    As it is a system sig, it cannot be changed. Please remove it all together, or allow us to adjust it to our preferred sig.
    Extensive muscle memory has me writing incorrect directions on dispensing labels.

    Thank you

    1 vote

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    Released  ·  0 comments  ·  Dispensing  ·  Admin →

  5. Address labels, Surname then FirstName

    Little name label on the top of address label needs to be Surname first if possible please.

    1 vote

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    0 comments  ·  Dispensing  ·  Admin →

  6. For Private Scripts Add the drug name to the Coding sticker

    This was available in Classic and was used as a double check on the originals.

    It gives added confidence when scripts are scanned into MedView Paperless especially on scripts where there are multiple prescribed lines and where original supply has been deferred.

    22 votes

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    0 comments  ·  Claiming  ·  Admin →

  7. Default to "print on label" when entering batch/expiry during dispense

    When triggering the batch/expiry (Ctrl+E) prompt during dispense, default to "print" on label

    37 votes

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    1 comment  ·  Dispensing  ·  Admin →

  8. Print Patient Dockets for Script Collection

    "Print Patient Dockets for Script Collection" for scripts in and out use. used this feature in FD and would like to see it in Fred Dispense Plus. it was the best way to manage scripts coming into the pharmacy.

    28 votes

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    4 comments  ·  Other  ·  Admin →

  9. Have "tags" for patients that are highlighted on the profile bar. eg. "WEBSTER PT", "MEDADVISOR", "SIMILAR/SAME NAME ALERT", "TOP CUSTOMER"

    The tags should be coloured and easily seen, and ticked easily from the main profile edit screen. Would be a killer feature.

    20 votes

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    1 comment  ·  Dispensing  ·  Admin →

  10. eRx got cancelled with a new token scanned

    We have encountered several occasions when we scan a new token at wait screen, it straight away cancels the latest prescription done. It is observed that it always happens when the token as a "C" as the first alphabet of the code. Could you please add a warning or extra confirmation to avoid it?

    2 votes

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    1 comment  ·  Dispensing  ·  Admin →

  11. Minimum price function

    Currently, the system does not apply the minimum price configured in the pricing option when the user edits the quantity of a medication with a set price. The user would like the minimum price to be applied even when the medication has a set price and the quantity is edited.

    26 votes

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    1 comment  ·  Dispensing  ·  Admin →

  12. Warning at scan check when dispensing a broken pack

    When dispensing a broken pack, can we please have a warning prompt during scan check that mentioned "Warning: Broken Pack - Please check the quantity is correct".

    For example, when dispensing Amoxicillin 500mg Tablet , quantity of 30, which relates to 1.5 boxes. Can we please have a prompt at scan check to alert that it involves a broken box?

    This would prevent errors in supplying medications.

    Thanks

    71 votes

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    1 comment  ·  Dispensing  ·  Admin →

  13. Ability to scan address label to see Patient Info the same as you can in Classic

    Ability to scan address label to see Patient Info the same as you can in Classic

    2 votes

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    Released  ·  0 comments  ·  Patient  ·  Admin →

  14. escript preference in patient banner

    The e-script preference for patient needs to be on header with ther patient crital info!! And need to be visible even if script is not being dispensed. Helps with discussions to patient about where their script has gone and also helps us make sure we are efficiently setting up - otherwise we have to go into profie and change after for eg. it prints a token.

    41 votes

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    5 comments  ·  Patient  ·  Admin →

  15. Print bulk address labels from facility reports

    Under facility reports it'd be really useful to have a function to print address labels for each patient listed in the selected facility rather than having to find each patient and print individually

    4 votes

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    1 comment  ·  Other  ·  Admin →

  16. List of Scripts - Add Date of Birth Column

    Add a Patient Date of Birth Column to the List of Scripts report

    1 vote

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    0 comments  ·  Reporting  ·  Admin →

  17. Remove Character Limit for Adress Labels

    In the most recent update the a character limit was imposed on the address label optional message. We use this field extensively for our nursing home codes and deliveries. Please change it back to how it was before.

    3 votes

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    0 comments  ·  Other  ·  Admin →

  18. markoff owing

    When the system prompted to adjust the SN entitlement from last year, it inquired about updating patient details. Even though "NO" was chosen, the system incorrectly calculated the price to be paid. To rectify this, the patient's SN number from last year needs to be entered in the patient details. This particular problem has not arisen in previous years.

    1 vote

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    0 comments  ·  Dispensing  ·  Admin →

  19. Medicare expiry entry

    When entering patient Medicare expiry, system only recognises up to '29' as 20xx.

    Any number '30' or higher is recognised as the year 19xx.

    Could this please be updated to allow expiries with 30 or more to default to 20xx.

    1 vote

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    0 comments  ·  Patient  ·  Admin →

  20. Have the version number on for the relevant release notes on WebHelp

    This will help customers know if they have the most up-to-date version and what new features are available to them.

    3 votes

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    0 comments  ·  Dispensing  ·  Admin →
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