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FRED DISPENSE PLUS

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FRED DISPENSE PLUS

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152 results found

  1. Dispensing shortcut 'aey' - please change from 'Avoid contact with eyes' to 'into the affected eyes'

    For more than 20 years, different pharmacies and dispensing systems have used the shortcut, 'aey' for: into the affected eyes.
    Now, FRED dispense plus has made it the opposite direction of: AVOID contact with eyes or mucous membranes.
    As it is a system sig, it cannot be changed. Please remove it all together, or allow us to adjust it to our preferred sig.
    Extensive muscle memory has me writing incorrect directions on dispensing labels.

    Thank you

    1 vote

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    Released  ·  0 comments  ·  Dispensing  ·  Admin →

  2. Have "tags" for patients that are highlighted on the profile bar. eg. "WEBSTER PT", "MEDADVISOR", "SIMILAR/SAME NAME ALERT", "TOP CUSTOMER"

    The tags should be coloured and easily seen, and ticked easily from the main profile edit screen. Would be a killer feature.

    20 votes

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    1 comment  ·  Dispensing  ·  Admin →

  3. eRx got cancelled with a new token scanned

    We have encountered several occasions when we scan a new token at wait screen, it straight away cancels the latest prescription done. It is observed that it always happens when the token as a "C" as the first alphabet of the code. Could you please add a warning or extra confirmation to avoid it?

    2 votes

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    1 comment  ·  Dispensing  ·  Admin →

  4. Ability to scan address label to see Patient Info the same as you can in Classic

    Ability to scan address label to see Patient Info the same as you can in Classic

    2 votes

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    Released  ·  0 comments  ·  Patient  ·  Admin →

  5. escript preference in patient banner

    The e-script preference for patient needs to be on header with ther patient crital info!! And need to be visible even if script is not being dispensed. Helps with discussions to patient about where their script has gone and also helps us make sure we are efficiently setting up - otherwise we have to go into profie and change after for eg. it prints a token.

    41 votes

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    5 comments  ·  Patient  ·  Admin →

  6. List of Scripts - Add Date of Birth Column

    Add a Patient Date of Birth Column to the List of Scripts report

    1 vote

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    0 comments  ·  Reporting  ·  Admin →

  7. markoff owing

    When the system prompted to adjust the SN entitlement from last year, it inquired about updating patient details. Even though "NO" was chosen, the system incorrectly calculated the price to be paid. To rectify this, the patient's SN number from last year needs to be entered in the patient details. This particular problem has not arisen in previous years.

    1 vote

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    0 comments  ·  Dispensing  ·  Admin →

  8. Medicare expiry entry

    When entering patient Medicare expiry, system only recognises up to '29' as 20xx.

    Any number '30' or higher is recognised as the year 19xx.

    Could this please be updated to allow expiries with 30 or more to default to 20xx.

    1 vote

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    0 comments  ·  Patient  ·  Admin →

  9. Have the version number on for the relevant release notes on WebHelp

    This will help customers know if they have the most up-to-date version and what new features are available to them.

    3 votes

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    0 comments  ·  Dispensing  ·  Admin →

  10. Exclude scripts from mySL

    Can we please have a checkbox or easy way to change the 'exclude from mySL' option? In Fred Classic, the shortcut (Shift-Ctrl-X) was visible at the very bottom of the screen - which was still hard to see.

    Now, there is no shortcut visible - which is hard for techs to remember it.

    A checkbox similar to the 'myHR' checkbox would be ideal.

    2 votes

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    1 comment  ·  Dispensing  ·  Admin →

  11. Stop the pop up for deferring escripts

    6 votes

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    0 comments  ·  Dispensing  ·  Admin →

  12. Report for Continue Dispensing

    User is interested in generating a report that displays prescriptions dispensed through Continue Dispensing by the duration of time.

    Perhaps, include the "Continue Dispensing" option in the column chooser for the list of scripts report.

    1 vote

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    0 comments  ·  Reporting  ·  Admin →

  13. Prompt to advise scan check has already been performed correctly if a different medication is accidentally scanned

    Scenario:
    - Pharmacist scans label followed by correct medication
    - Scan check banner appears green
    - Scan check banner remains on the screen
    - Pharmacist accidentally scans a different medication
    - Scan check banner turns red
    - Scan check on wait screen will appear with a cross, even though initial scan check was correct

    20 votes

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    1 comment  ·  Dispensing  ·  Admin →

  14. Report on 60 day dispensing

    Report to show the number of 60 day scripts dispensed with profit and maybe quantify loss of dispense fee. Script report that can be run for a given date range

    26 votes

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    1 comment  ·  Dispensing  ·  Admin →

  15. 2nd dispensary label with spillover instructions no longer displays price

    Until recently the 2nd directions spillover dispensary label had a price.Can we have it back please or is there a setting for this change?

    4 votes

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    0 comments  ·  Dispensing  ·  Admin →

  16. Diary - Date to appear when printed

    Date/heading for printed diary day entry
    Currently just prints what is entered on that day with no heading

    2 votes

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    0 comments  ·  Other  ·  Admin →

  17. Record non GTIN barcode for scan check purpose

    Fred Dispense Plus currently accepts product barcodes up to 13-14 digits in length, aligning with the GTIN framework.

    Nonetheless, specific cannabis products deviate from this standard by utilizing barcodes exceeding 14 digits, some containing characters.

    Users would like the functionality to enable the recording of non-GTIN-compliant barcodes against item cards to allow scan checks of these cannabis products.

    9 votes

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    0 comments  ·  Drug  ·  Admin →

  18. Drug CODE column

    Can the drug 'CODE' column be made wider so we can see the complete code

    3 votes

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    0 comments  ·  Dispensing  ·  Admin →

  19. Print facility name on every label

    Facility name to print on every label when there are multiple labels.

    1 vote

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    0 comments  ·  Dispensing  ·  Admin →

  20. Multi items/Max receipt selecting items?

    Can we select individually what we'd like to appear on a multiple items/max receipt for patients?

    6 votes

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    0 comments  ·  Patient  ·  Admin →
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