377 results found
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More prominent indicator of cursor position on Wait Screen
Can see the dotted line around Wait Screen buttons (e.g. same patient) but would like the button to change colour instead -- not clear enough when using arrow keys to navigate
1 voteThank you for your feedback
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Further options for prescriber
Further options available to choose from in drop down menu for prescriber type ie psychiatrist, dermatologist. Will help with limitations on dispensing restrictions.
2 votesThank you for your feedback
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Add button on FD+ to split/share screen. Sometimes we get a picture (jpg or png ) of an eScript by email and need to scan it from the same s
Add button on FD+ to split/share screen. Sometimes we get a picture (jpg or png ) of an eScript by email and need to scan it from the same screen into FD+. A button to share the screen from FD+ would be excellent.
3 votesThank you for your feedback
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Safety Net Tile Alert
Change the colour of the safety net tile if a safety net family is approaching safety net AND/OR provide an indicator of mixed family entitlements (where some family members may be general and some may be concession/DVA)
5 votesThank you, great idea
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History merge for escripts
Users want to be able to history merge eScript records in Fred Dispense Plus
20 votes -
Long item description does not get printed on the label
When dispensing using "blank" line, description of an item can be very long. It appears that there is a limit of 58 characters for item description. The item description does not get printed fully on the label if the description is longer than 58 characters.
4 votesThank you for your feedback
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Dispensary notes needing an enter space
Can we have the ability to add an enter line in dispensary notes that appear in the patient history? Pressing enter saves the note.
Perhaps shift+enter (like Messenger) will add a line. Some of our dispensing notes are just giant walls of text.
6 votesThanks, great idea
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Centralised control of drug alert notifications in Fred Dispense Plus
As a multisite pharmacy group, we want to centralise the configuration and control of drug alert notifications in Fred Dispense Plus across all our sites. Currently, each pharmacy configures these notifications independently. We envision a system where important drug alert messages can be managed from our head office and automatically distributed to all our retail pharmacies.
1 voteGood idea, this is in our backlog for 2024
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The ability to adjust the width of the columns on dispensing screen
The ability to adjust the width of the columns in the dispensing screen, for different user preferences.
for example, the 3rd column has more important information to me and i'd like that to be wider than the 2nd column4 votesThank you for this feedback
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Safety net
When the patient reached safety net, pharmacist need to enter SN or CN number prior to print out. Have the SN or CN number include on the PRF printout.
4 votesThank you, lets see what others think
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Addtional options for Continue Dispensing
User would like options to price differently and/or allow charge a Fee on top for prescriptions dispensed via Continue Dispensing
1 voteThank you for your feedback
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A new column in wait screen to show scripts has been paid
The user would like a new column added in the wait screen to show if scripts have been paid or not. At the moment, the user can check this information in the script audit screen but finds it too troublesome.
79 votesThanks for the suggestion, let's see what other voters think.
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keyboard strip to be digitial
Have the Ability for keyboard strips pop up at the bottom of the screen or constant. As Newer keyboards do not have the room to stick the strips on the keyboard. This will also eliminate the need for them all together. Quick tip
29 votesGreat idea, thanks for suggesting.
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Drs bag prescriber details
When dispensing a doctors bag the prescriber details should already be loaded to match the doctor we've entered to dispense the bag for, currently after entering the doctor and proceeding to the dispensing screen you then have to enter the prescriber number for the same doctor
1 voteGood idead, thank you for your feedback
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defered
Defered script still showing as available in history after dispensed- so they are still listed in blue in the history, even though it has been dispensed. Once its dispensed can it not be blue any more? It makes it look like there is a new script that still exists
2 votesLet's see what others think
F2 patient history displays a record of historical events
F3 repeats remaining displays repeats that are available for dispensing
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New Drug Options for more than 2 Years
Currently if patient had the drug over 2 years ago the system will tell you it is a NEW DRUG, however it will still highlight the drug in Green in the patitinet history.
Could we have an option to set a number of days/years for this New Drug Setting.
EG. I would only like to see NEW DRUG if the patient has never had it before regardless of the number of days, at this is now clearly displayed in the tile.
1 voteThank you for your feedback
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Repeats Held File Number
When setting "repeats held" there should be a field where you can enter a file number for the repeats and this information should be displayed at the top of the screen where the "repeats held" line is
48 votesThanks for the idea, we'll look to include this in a future release.
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More scripts to be visible in the Wait screen
Currently, the Wait screen only displays the most recent 500 scripts. Users would like more scripts to be visible in the Wait screen.
Ideally, the wait screen should display every script within the current claim period so that users can filter scripts with a warning and work through them.
6 votes -
sig "se" "Script expires after <DATE>" should be "Script expires ON <DATE>"
The default sig "se" - "Script expires after <DATE>" should be "Script expires ON <DATE>". Because the script actually expires ON the date of script written 6 months (S8) or 12 months (S4) after.
For eg. we were trying to dispense an S8 script written back in 19/10/2022 on 19/4/23 but the escript had become inaccessible as the system recognised it as expired.
Is it possible to amend your programming to reflect that?
4 votesHi
We couldn't reproduce this issue and haven't had anyone else report this issue.
You should be able to dispense it on the 19/4/2023. If this ever happens again, can you please contact our help desk so that we can troubleshoot the issue. UserVoice isn't suited for troubleshooting issues
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Can the default for the SN20DR be set to YES instead of NO.
Can the default for the SN20DR be set to YES instead of NO for the pop up. Comment from customer - moving finger from Enter button to find Y is tedious,
2 votesThank you for this suggestion
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