586 results found
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Serial sticker for authority scripts
Currently, when a script is an authority script, the system prints the letter "A" in front of the claim category (e.g., "AG" for Authority General Script). However, the user finds this irrelevant and confusing for sorting purposes. The user wishes to just have the letter "G" printed for any general script including the authority script. This change would make it easier for people to sort the scripts based on their claim category.
2 votesThank you for your feedback
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2 votes
Thank you for your feedback
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Safety net issuing pharmacy
When we input an external safety net card number it would be good to have an extra field to add the external pharmacy name and number so that if there are any rejection issues ie paperwork not submitted to the PBS we can easily contact them if needed, especially if we have had that number in our system for quite a while and the patient has misplaced their card.
2 votesThank you for your suggestion
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I would like you to add more patient search options, eg. concession number, DOB
I would like you to add more patient search options, eg. concession number, DOB.
We have a lot of Nguyen's in our demographic and the first names and middle names are often similar and interchangeable and they often have different addresses. I believe the Z dispense already have these search functions.7 votes -
Ability to send SMS to customers
SMS feature integration. This feature allows user to send a SMS text to customer for non-urgent things, such as to let them know their order has arrived or their drug is being ordered etc. This does not have to be complicated or involved with auto reminding customers when they're due for a repeat because we have got Medadvisor for that. Fred should charge user the fee for the amount of texts sent at the end of the month, or make it as a "recharge as you go", either way is ok.
7 votes -
Allow up to 3 characters for user initials
Would like the option to have up to 3 initials on user initials
3 votesThank you for this suggestion
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Highlight or alert for when scripts are close to expiry in Patient History
It's great you have the script prescribed date in the patient history when you bring them up. Perhaps make the EXPIRED scripts and Close to Expiry scripts ( i.e. Prescribed date) more visible e.g. bold or different colour. This will alert dispensers to remind customers too . Right now all the text are the same font/bolding so makes it hard.
2 votesThank you, good idea
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Non-inventory items still trigger the "insufficient Stock" warning.
We use a non-inventory item to charge for websterpacks: call it a service product, if you will. This item is set to "Non-Inventory" in FredOffice. When we "dispense" this item we still get the stock warning. Can this warning please be disabled for non-inventory stock lines?
1 voteThank you for your feedback, good suggestion
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Print the tax invoice for a group of patients in a nursing home at once
Ability to print the tax invoice (Report > Patient Report > Tax Print) for a group of patients in a nursing home at once.
Currently, users have to look up and print it patient by patient
3 votesThank you, good idea
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schedule reports to be sent via email
Is there a way to schedule reports to be emailed. Eg my accountant wants script analysis reports monthly from Fred Dispense +, and also batch reports from sales and banking summary in Fred Office, would be good to set them to just be sent on the 1st of every month
2 votesThanks, great idea for Fred Dispense Plus
Reports can be scheduled already in Fred Office
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Report on final check statistics
User would like an option to generate a report on scripts that are final checked.
User wants something similar to the "scan check statistics report" but for final checked scripts
2 votesGood suggestion, thanks
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delivery diary/log
When we print address labels it asks about delivery, if we select things are for delivery can it then send it to a list/page/separate diary register about deliveries? Is there a way to set a recurring delivery. Eg we deliver a particular webster every Friday or every 2nd Friday etc
2 votesThanks for the feedback, let's see what others think
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look and feel
Users can choose the display that best suits their eyes with an option called 'Look and Feel' which is similar to the one in Fred Office Plus.
1 voteThank you for your feedback
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PBS Claim - show prescribing Dr without printing label
Column chooser option to show prescribing doctor OR when click history display show prescribing doctor in rx details (so we can collate which rx are missing from specific doctors)
1 voteThank you for your feedback
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autocharging
Indicator within history to identify which scripts are autocharging
2 votesThank you, good idea
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sig "se" "Script expires after <DATE>" should be "Script expires ON <DATE>"
The default sig "se" - "Script expires after <DATE>" should be "Script expires ON <DATE>". Because the script actually expires ON the date of script written 6 months (S8) or 12 months (S4) after.
For eg. we were trying to dispense an S8 script written back in 19/10/2022 on 19/4/23 but the escript had become inaccessible as the system recognised it as expired.
Is it possible to amend your programming to reflect that?
3 votesHi
We couldn't reproduce this issue and haven't had anyone else report this issue.
You should be able to dispense it on the 19/4/2023. If this ever happens again, can you please contact our help desk so that we can troubleshoot the issue. UserVoice isn't suited for troubleshooting issues
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View patient UR, bed number on address labels and on patient details bar
When setting "extra details" in dispense options, have the selected settings (e.g. UR number and Facility code) print on labels, address labels and show across the patient header while dispensing.
1 voteThank you, good suggestion
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Scan product barcode in Reporting drug search
In Drug reporting, would like to select drug for reporting by scanning product barcode in drug search
2 votesthanks, good idea
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Shortcut for not printing repeat
Users want a shortcut for not printing repeat script
A similar feature to Ctrl + [enter] at the time of finalizing a dispensing to prevent label printing
5 votes -
Can you create an option that an AUDIBLE ALERT for rejected PBS online claims
The old Fred Dispense allowed you to set an Audible Alert that accompanied the rejection of a PBS online claim during the dispensing process. Can you set up this option in Plus?
28 votesThere is an audible alert but it's not currently customisable.
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