324 results found
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Ability to set patient specific price
Currently, if the user overrides the patient price for a script, the system automatically uses that overridden patient price for the remainder of its repeat dispensing.
The system uses a default price instead of the overridden price if it's a brand new script even when dispensing the same item for the same patient.
The user wants to be able to set patient-specific prices so that no matter if it's a new or repeat script, the system always uses the same special patient price for particular customers.
55 votesThanks for the suggestion - what do other users think?
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Make only one price visible in Pricing Tile
Customer doesn't want to see in the Pricing Tile two prices (actual & avg w/sale cost). Customer finds it confusing. Just wants to see avg w/sale cost.
1 voteThank you for your feedback
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General Dispensing flow
When displaying History after selecting patient, the panel on the right is locked and unable to click MyHR or MySL at all until Esc is pressed, to continue to the "dispensing screen"
When in dispensing screen, previous dispense history not showing adequate information (directions)
In terms of visual display middle panel (allergy, account, warnings, etc) takes up too much space. This could be minimised after collapsing/reducing size of top and right hand side banner, so that the more important visuals (dispensing details/ pt history) can be easily viewed.
Very inconvenient having to always have to "Esc" to switch from "history"…
4 votes -
Regulation 24 owing (from a fax) scripts
When processing a fax prescription (as an owing) and the script is a regulation 24, the number of repeats cannot be entered to allow for the increase number of items the patient is entitled to. At the moment we are forced to claim the script, then go back after and process again as an owing.
2 votesThanks, good suggestion
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Warning during extemporaneous dispensing when an excessively high value is entered into the "W/Sale cost" field.
The user requests a feature in the dispensing system that alerts them when an incorrect, excessively high value is entered into the "W/Sale Cost" field while dispensing extemporaneous scripts. User would like this feature to prevent the transmission of inaccurate claim amounts to Medicare.
1 voteThank you for your feedback
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Close icon in top right corner
Reintroduce the close (x) icon in top right corner from the old FRED.
1 voteThank you for your feedback
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Drug Details note indicating change in dispensing to be red
Change note in Drug Details screen during to appear in a brighter RED as opposed to the pink tone currently used and/or bigger font. Would like it to be more prominent
The diff. brand/strength/etc. note blends into the yellow background of the tile
1 voteThank you for your feedback
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escripts load automatically for dispensing
When multiple escripts are scanned in, to have them load up automatically one after another ready to dispense
2 votesCan some more context please be added. You can already add multiple eScripts to a basket. Pressing the 'Q' key on the keyboard will load the next item for dispensing
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Option to remove pdl warning pop ups
Can we please have an option to remove the PDL warning pop ups like in dispense classic? Otherwise it leads to click-fatigue which then means staff miss other important messages.
7 votes -
Pharmacist initials on receipt
Provide an option to print the pharmacist initials on the receipt.
1 votethanks, good idea
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Small Duplicate Label - Drug Name
Please consider adding the Dispensed Drug Name to the Small Duplicate label.
For Scripts with 3 drugs and 5 repeats each there is no space to add all 15 large duplicate stickers that contain the drug name.
3 votes -
e-script option displayed on dispense screen / patient details
Before finishing dispensing an E-Script, have it clearly shown in Patient Details where any repeat will go (i.e PRINT, SMS, MySL, etc).
This should save time correcting after the fact.8 votesThe preference is shown just underneath the blue patient banner. Does it need to be more prominent?
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Deleting a history note
We have the option of having 'leaving a history note' compulsory or non compulsory. Is it possible to have it on the setting of non compulsory, but have the switch defaulted to the yes position?
1 voteThank you for your feedback, good idea
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Different background colours for Wait Screen list and History list
It would be helpful and visually clearer if there's Different background colours for Wait Screen list and History list
16 votes -
Round off PBS pricing
Round off PBS pricing
2 votesThanks, great idea
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Medication tracking system - currnetly QUICKWATCH in classic
can we please have an application on plus that is the same as what quickwatch does in fred classic. It would allow us to count down the number of days a patient has before they run out of medication, we would then dispense the medication before they come in and then send them a message to let them know its ready.
This application actually buys us a lot of time in dispensary to dispense and check customers medication before they pick up and gives us more time to counsel and do add on sales. It will be a game changer…
1 voteThank you for your feedback, let's see what others think
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when putting scripts on hold
Could we please have NO as the default keystroke after "H" is pressed instead of Yes?
3 votes -
Insufficient stock warning needs work
The "Insufficient stock" warning should only display when I am actually dispensing something NOT when I
1. Edit the script and NOT the qty
2. Pay off an owing
3. Any other process that does NOT change the qty dispensed.1 voteThank you for your feedback
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Reduced quantity script pricing
When reducing quantity during dispensing, patient price is divided by total cost resulting in under pricing
e.g. Levlen (4 pack) set Price = $20
=(Cost x markup + $7.50 dispense fee)Dispense Levlen (4pack) with QTY =1 > Set Price/4= $5
= (Cost x markup + $7.50 dispense fee) / 4Result is base dispense fee of $7.50 is not included in the final price
Suggesting pricing of medication should reduce but still include dispense fee
1 voteThank you for your feedback
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Number of Repeats on Owing Script
It would be good to have the option to put in the number of repeats when dispensing an owing script from fax or email, just like in FRED Classic
10 votesThanks for the suggestion!
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