338 results found
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A new column in wait screen to show scripts has been paid
The user would like a new column added in the wait screen to show if scripts have been paid or not. At the moment, the user can check this information in the script audit screen but finds it too troublesome.
56 votesThanks for the suggestion, let's see what other voters think.
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Non-inventory items still trigger the "insufficient Stock" warning.
We use a non-inventory item to charge for websterpacks: call it a service product, if you will. This item is set to "Non-Inventory" in FredOffice. When we "dispense" this item we still get the stock warning. Can this warning please be disabled for non-inventory stock lines?
1 voteThank you for your feedback, good suggestion
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delivery diary/log
When we print address labels it asks about delivery, if we select things are for delivery can it then send it to a list/page/separate diary register about deliveries? Is there a way to set a recurring delivery. Eg we deliver a particular webster every Friday or every 2nd Friday etc
2 votesThanks for the feedback, let's see what others think
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look and feel
Users can choose the display that best suits their eyes with an option called 'Look and Feel' which is similar to the one in Fred Office Plus.
1 voteThank you for your feedback
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History merge for escripts
Users want to be able to history merge eScript records in Fred Dispense Plus
11 votes -
autocharging
Indicator within history to identify which scripts are autocharging
2 votesThank you, good idea
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sig "se" "Script expires after <DATE>" should be "Script expires ON <DATE>"
The default sig "se" - "Script expires after <DATE>" should be "Script expires ON <DATE>". Because the script actually expires ON the date of script written 6 months (S8) or 12 months (S4) after.
For eg. we were trying to dispense an S8 script written back in 19/10/2022 on 19/4/23 but the escript had become inaccessible as the system recognised it as expired.
Is it possible to amend your programming to reflect that?
3 votesHi
We couldn't reproduce this issue and haven't had anyone else report this issue.
You should be able to dispense it on the 19/4/2023. If this ever happens again, can you please contact our help desk so that we can troubleshoot the issue. UserVoice isn't suited for troubleshooting issues
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I would like you to add more patient search options, eg. concession number, DOB
I would like you to add more patient search options, eg. concession number, DOB.
We have a lot of Nguyen's in our demographic and the first names and middle names are often similar and interchangeable and they often have different addresses. I believe the Z dispense already have these search functions.6 votes -
View patient UR, bed number on address labels and on patient details bar
When setting "extra details" in dispense options, have the selected settings (e.g. UR number and Facility code) print on labels, address labels and show across the patient header while dispensing.
1 voteThank you, good suggestion
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Shortcut for not printing repeat
Users want a shortcut for not printing repeat script
A similar feature to Ctrl + [enter] at the time of finalizing a dispensing to prevent label printing
5 votes -
4 votes
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Ability to inactivate users
Currently there is no way to 'inactive' or 'archive' users that are no longer needed on the system.
Can you please create a function to be able to give us the ability to inactivate users?19 votesThanks for the suggestion, we'll look to include this in a future release
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Replace Warnings tile with eScript information
Is it possible to replace the Warnings tile with the eScript display information? This is so avoid needing to go into the script to see it.
2 votesLet's see what others think, suggest trying F10 FinalCheck as an alternative
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print labels with number of box eg. pack 1 of 3
Ability to print on dispensary labels for multi-pack scripts - number of box eg. pack 1 of 3 ,,, etc
Will assist pharmacy and customers to determine how many boxes remain to be collected when entire supply cannot be provided 1 visit.
2 votesThanks, good suggestion
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Ability to set patient specific price
Currently, if the user overrides the patient price for a script, the system automatically uses that overridden patient price for the remainder of its repeat dispensing.
The system uses a default price instead of the overridden price if it's a brand new script even when dispensing the same item for the same patient.
The user wants to be able to set patient-specific prices so that no matter if it's a new or repeat script, the system always uses the same special patient price for particular customers.
55 votesThanks for the suggestion - what do other users think?
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Make only one price visible in Pricing Tile
Customer doesn't want to see in the Pricing Tile two prices (actual & avg w/sale cost). Customer finds it confusing. Just wants to see avg w/sale cost.
1 voteThank you for your feedback
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General Dispensing flow
When displaying History after selecting patient, the panel on the right is locked and unable to click MyHR or MySL at all until Esc is pressed, to continue to the "dispensing screen"
When in dispensing screen, previous dispense history not showing adequate information (directions)
In terms of visual display middle panel (allergy, account, warnings, etc) takes up too much space. This could be minimised after collapsing/reducing size of top and right hand side banner, so that the more important visuals (dispensing details/ pt history) can be easily viewed.
Very inconvenient having to always have to "Esc" to switch from "history"…
4 votes -
Regulation 24 owing (from a fax) scripts
When processing a fax prescription (as an owing) and the script is a regulation 24, the number of repeats cannot be entered to allow for the increase number of items the patient is entitled to. At the moment we are forced to claim the script, then go back after and process again as an owing.
2 votesThanks, good suggestion
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Warning during extemporaneous dispensing when an excessively high value is entered into the "W/Sale cost" field.
The user requests a feature in the dispensing system that alerts them when an incorrect, excessively high value is entered into the "W/Sale Cost" field while dispensing extemporaneous scripts. User would like this feature to prevent the transmission of inaccurate claim amounts to Medicare.
1 voteThank you for your feedback
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Close icon in top right corner
Reintroduce the close (x) icon in top right corner from the old FRED.
1 voteThank you for your feedback
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