348 results found
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Changing quantity and repeats remaining on an Eprescription
Sometimes patients request to get a smaller quantity with an increased number of repeats compared to what Dr prescribes. (eg, Dr prescribes qty 30 with 0 repeats, but patient asks pharmacy to dispense qty 10 with 2 repeats)
Currently, in such a scenario, details on the eRx message are not updated with new quantity and repeats remaining. This causes an issue, especially when dispensing outside repeat eScripts with such change.
To prevent the issue, the system should block the repeats fields from being edited on ePrescrition.
8 votesWe'll investigate how this can be done for an ePrescription
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Ability to add own allergies
Some allergies, such as Elastoplast, are not included in the current list of allergies within Fred Plus. The user would like to have the ability to "free type"/add their own allergies.
10 votes -
option to don't discount $1 co payment for premium brand drugs
Have an option like in FRED to only discount the co payment $1 for drugs with no brand premium.
1 voteWe're looking to implement this functionality in an upcoming release
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Small label for multi-label product
Currently, a small label is printed only on the first label for multi-label products ( such as Symbicort 400mcg). The user would like the small label to print on every label for multi-label products.
4 votes -
dispensing
Flip the history panel to the left and centralize the main dispense panels helps to focus the dispensing in the center of the screen
3 votesThanks for the idea, we'll look to include this in a future release.
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2 votes
Thanks for the suggestion, we'll look to include this in a future release
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pop-ups not popping up
From time to time (randomly, it would seem) pop-ups do not appear as expected when scanning in a script be that an original or a repeat. I base this on the fact that after waiting for >30 secs I press <ENTER> and I can see the pop-up briefly appear then disappear.
2 votesWe'll look into this - anyone else experiencing the same thing?
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Ability to delete facility
Currently, the delete button in the facility maintenance screen is not available > user wants to be able to delete, or at least hide, a facility so that staff don't assign a wrong facility to patient profiles by error
6 votesThanks for the suggestion - we'll look to include this in a future release
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OTC product dispensed with qty > 1
Scanning an OTC product that happens to be a repat item correctly sets price to RRP. On changing the qty to >1 the pricing reverts to script pricing. This is undesirable when the patient is not repat.
2 votesThanks for the feedback, we'll look to include this in a future release.
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Scripts on file
Can you put some sort of marker to indicate if a person has repeats held on file in the patient search field? That way if we have patients with the same name we don't have to click into each patient to see who it is.
6 votesThanks for the suggestion, have added to the list..
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Show BRAND name in history with ingredient name
The patient history sometimes just shows ingredient name and not the brand name - would be better if it showed Brand name, maybe even in brackets, so we know what brand we have dispensed in the past so as not to cause confusion
16 votes -
MYSL button
At present, the user can click on this multiple times resulting in multiple instances of the MVF form being started. Of course, once one of the forms appears, the button is disabled.
Might I suggest that you disable this button after a single press.1 vote -
defer a script shortcut
I'd like a shortcut key (or key combo) to be able to defer a script without having to tab through to 'status' or using the mouse to change to defer. A previous release indicated CTRL+D to defer but this prints an address label.
6 votesThanks for the post – what do other users think?
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Nursing Home Settings
Within the facilities, is it possible to to have uniform settings for all residents within the home? For example a setting to allow automatic printing of "new script required" reports when relevent?
4 votesThanks for the suggestion, we'll consider this for future releases.
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Ratail price to be on the main dispense screen
Some users set the patient price based on the "total retail price" for the item. In Fred Plus, the total retail price is in the Pricing tile > PBS Price Calculation screen. The user has requested the total retail price to be displayed on the main dispense screen.
2 votesThanks for the suggestion. Others interested in this as well?
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Dispense Plus - ability to set alternate dispense price or discounts for different patient groups/facilities
Some pharmacies require the ability to be able to adjust pricing for different patient groups ie nursing homes, DAA patients, community patients.
For example -
Pharmacy A gives 10% discount on all OTC items to their webster pack patients.Currently, they have set this up by applying a general 10% discount on the patients Fred Office account which will automatically apply 10% discount on items scanned at the POS.
User has suggested that it would be useful if Dispense Plus could detect the account's discount status and apply this 10% discount for question mark OTC items at the point of…
6 votesThanks for the post, we’ll add it to the backlog of items
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MVF embedded to show every escripts
Currently, MVF embedded only shows the first 5 escripts if the basket contains more than 5 escripts. It should show every single escripts no matter how many escripts are in the basket
5 votesThanks for the post, we’ll add it to the backlog of ideas
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Cancelling queued scripts in NXTQ in bulk
Users want to be able to cancel queued scripts in NXTQ in bulk.
At the moment, users have to cancel them one by one, and it's very time-consuming.
1 voteThanks for the feedback, we'll look to include this in a future release.
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Font size on labels
fonts are a little small
25 votes -
Default send to MyHealthRecord
Please place a default option within the F8 patient information screen to enable the default sending of dispensed items to MHR. The box on the dispense screen could then be used to prevent this being sent should the patient not wish that particular item to be sent.
1 voteThanks for the suggestion, we'll investigate further.
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