599 results found
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DOT Dispensing
When doing a DOT dispensing through Quantum, we should be able to turn off the interactions checker and the history pop-up. When DOT dispensing a few hundred scripts, it adds a great deal of time to the dispensing process.
2 votesNot our preferred workflow due to the clinical safety issues but keen to hear what other users think.
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2 votes
Thanks for the suggestion, we'll look to include this in a future release
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pop-ups not popping up
From time to time (randomly, it would seem) pop-ups do not appear as expected when scanning in a script be that an original or a repeat. I base this on the fact that after waiting for >30 secs I press <ENTER> and I can see the pop-up briefly appear then disappear.
2 votesWe'll look into this - anyone else experiencing the same thing?
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OTC product dispensed with qty > 1
Scanning an OTC product that happens to be a repat item correctly sets price to RRP. On changing the qty to >1 the pricing reverts to script pricing. This is undesirable when the patient is not repat.
2 votesThanks for the feedback, we'll look to include this in a future release.
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Ratail price to be on the main dispense screen
Some users set the patient price based on the "total retail price" for the item. In Fred Plus, the total retail price is in the Pricing tile > PBS Price Calculation screen. The user has requested the total retail price to be displayed on the main dispense screen.
2 votesThanks for the suggestion. Others interested in this as well?
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continued supply
Continued Supply - separate print option - print to PDF. I don't know about other users but I find 3 hard copies to be wasteful. I would prefer the option to print to PDF so that the prescriber can be emailed notification of the continued supply.
2 votesThanks for the post, what do other users think?
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Medical Practice / Hospital field
Medical Practice / Centre / Hospital name field for Prescribers.
Allowing for reporting on the "center" (a group of prescribers)
Ability to use the "center* to quick add prescribers address / phone / fax / emails2 votesThanks for the suggestion, let’s see how the votes go.
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Tablet Counter
Create an automatic tablet counter to monitor when community patients are due to have their next scripts dispensed. Similar to old product Quick Watch
2 votes -
Date entry uniformity
May we have all date boxes formatted uniformly? Many are dd/mm/yy but some are dd/mm/yyyy.
2 votesThanks for the feedback and have added this to the backlog.
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Script directions text box - RTF?
Have you considered RTF input and output to the printed label?
2 votesThanks for the suggestion – yes, we considered many options when building the label. Have added to the backlog for future consideration
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Script type drop-down list
When the script type contains PBS, Non PBS and S3 and I want to select PBS by pressing "P" non-PBS is chosen. It would be nice for PBS to be chosen by pressing "P", non-PBS by "N" etc. In effect, the first character of the description.
2 votesThanks for the post. We’ll look to put this into a future release.
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Receipt Print Option: Add a global option in configuration settings for the receipt to either print automatically on or off
Currently the automatic printing of receipts is controlled at the patient level via F8 Patient Maintenance -> Extra Details. This idea would be to create a setting that controls it globally for all patients in the pharmacy
2 votesHave added to the backlog
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2 votes
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Include patient notes in the final check screen in the Patient dispense history section.
Include patient notes in the final check screen in the Patient dispense history section. this will save us going back > Edit > F2
1 vote -
Avoid putting a Reg25 date (20 or 50 day) on deferred scripts
When deferring a script, a Reg25 date is shown on the repeat as 20 or 50 days from the date of deferring the script, not the last supply. This is misleading when the customer looks at or presents their script to the pharmacy. Can this please be left off from deferred scripts to avoid confusion?
1 voteThank you for your feedback
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date of birth on "new script reminders"
can we have "Date of Birth" added to "new script reminders" and "owing script" reminder?
Our clinics in town are requesting that we have DOB on all script request, and due to DAA dispensing, that is a lot of clients that we would have to add the DOB to as we print the new script request.
I'm sure there are many other pharmacies in the same position. This would make the process a lot easier.1 voteThank you for your feedback
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Show date of next available dispensing when S8's are processed early. RATHER than the number of days until next supply
FRED should calculate the next available day of dispensing when S8's are requested early by patients. instead we are only provided with the number of days...
1 voteThank you for your feedback
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Family linking - quicker determination of relationship codes
Show date of birth for each linked family member in family maintenance so that is quicker and easier to determine relationship codes to add
1 voteThank you for your feedback, good suggestion
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Save documents from Drs to patient profile
To have a spot in a patients profile where we can add/save scanned documents from the doctor to. This would create a safe place to store the notes/letters from the doctor. Apparently this is an option in another dispense program and is very handy.
1 voteThank you for your feedback. You can save documents already against history notes https://webhelp.fred.com.au/dispense/Dispense/2129-add-patient-alerts-notes.htm
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An option to print a signing sheet for single (or multiple) items dispensed
We sometimes have patients who do not receive DAAs go into respite, and the facility asks for a signing sheet, usually for just one item. It would be a great convenience to be able to create a signing sheet from dispense rather than creating a new profile in our DAA software for every singular patient this happens to.
1 voteThank you for your feedback
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