650 results found
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Payment Validation Report Missing
Please add the Payment validation report is important to compare Fred dispense claim vs PBS download statement
32 votesThis feature is in our plan to put in a future release.
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Automatically print S8 expiry date on label
I would like the sig SE to be automatically added to S8 prescriptions. As we move away from a paper system patients are less likely to see the date a script is written - and more likely to have a script expire. We've had the situation happen with medicinal cannabis patients whom pay a lot more to see the doctor, so a lot more angst if a script expires without a prior notification from us.
31 votesGood idea, thank you for your feedback
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keyboard strip to be digitial
Have the Ability for keyboard strips pop up at the bottom of the screen or constant. As Newer keyboards do not have the room to stick the strips on the keyboard. This will also eliminate the need for them all together. Quick tip
31 votesGreat idea, thanks for suggesting.
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Can you create an option that an AUDIBLE ALERT for rejected PBS online claims
The old Fred Dispense allowed you to set an Audible Alert that accompanied the rejection of a PBS online claim during the dispensing process. Can you set up this option in Plus?
30 votesThere is an audible alert but it's not currently customisable.
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Scheduled Diary Entries
Ability to schedule a diary entry to regularly appear daily, weekly, or monthly instead of having to enter the diary entry manually each time.
30 votesThanks for the suggestion, we’ll consider this for a future release.
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Should not allow expired S8 scripts to be dispensed
Fred Dispense Plus displays a prompt asking the user if they would like to continue dispensing. If the user selects "Yes" in response to that prompt, they are able to proceed with dispensing. It shouldn't allow it in any circumstances (Classic doesn't allow this option).
Furthermore the dialog box is grey, and looks the same as the SN20D prompt which is also grey and can easily press yes accidentally.
For legal and safety purposes could this prompt be red in colour or to remove the ability to dispense expired S8 scripts altogether.
29 votesThank you for your feedback
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Concession Number Toggle for when Medicare Rejects
When Medicare Reject a concession card it would be nice to be able to toggle it on or off rather than having to delete it from the system.
In a lot of cases Centerlink will re-enable the patients cards and we need to ask the customer for the number again and type the whole number back into Dispense. The toggle option would streamline the process.
29 votesGreat suggestion, we’ll add it to the backlog of ideas.
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Keyboard Shortcuts in Patient History
From [F2] History,
[L] - print label for highlighted item
[E] - edit highlighted item
[G] - select Generic for highlighted item28 votesThank you for your feedback
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Include patient notes in the final check screen in the Patient dispense history section.
Include patient notes in the final check screen in the Patient dispense history section. this will save us going back > Edit > F2
27 votesThank you for your feedback
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More than 5 erxs not visible in Dispense queue
When scanning in more than 5 erx's into the Medview Flow the whole job is not visible in the column on Fred dispense Plus. Only the first 5 rxs are visible and a comment of (5 of 10 rxs) for example is underneath. If it could be expanded to see the total order if would be beneficial
26 votesThank you for your feedback
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Automatic update of FRED Dispense private/OTC price when FRED office changed?
Can we please get FRED Office and FRED dispense OTC dispensed item prices integrated? For all OTC lines that we dispense, if the price has changed in FRED Office, the price doesn't automatically change in FRED dispense. Is there a way to make this happen? Thank you
26 votesThank you for your feedback
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Script audit to show barcode scanned in Scan Check
Script audit shows un/successful scan check but would like this to also show the actual barcode that was scanned (both for successful and incorrect events).
Similarly, would also like this to show in the Scan Check statistics report (particularly to identify unsuccessfully scanned items)26 votesThank you for your feedback
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Saving invoices to PDF
There is no way to save invoices to PDF. Would be great if we had the same printing screen that comes up when printing reports.
Or send invoice printing to the default Windows print dialogue.
Also when printing multiple items invoice, the button says "Generate", but it sends to the printer immediately.26 votes -
Drug Tile Pricing: Add Retail & Cost Price
Add the retail price (DPMQ) of drug to the ‘Drug Details tile’ when cost/drug pde is displayed
When editing a script already dispensed or dispensing a repeat or blank repeat drug, cost price to also display
26 votes -
Let me click on what I want
Cant explain how frustrating it is to have to exit out of pop ups (eg history) or whatever window is - just be be able to get to places like F10 to to quickly check a script that's just been handed to me or hit MySL to see what a patient has available. Instead I need to exit out of their history, then "c" to continue through the patient note that then pops up.
24 votesThank you for your feedback
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Ability to change label offset or alignment
Same options to change X and Y offsets for Dispense labels and Address labels rather than adjusting through the print driver
23 votesThank you for your feedback. The printer driver does provide more control, but we will consider this for the future
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23 votes
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Default eScript Preference Option
Have a Dispense Option for the eScript Preference so that it does not default to None reducing the keystrokes when creating a patient.
22 votesThank you for your suggestion
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Ability to manually delete/clear rejection and non-transmitted messages from PBS claim screen
In some cases, PBS will return rejections which cannot be cleared.
Eg 'R 312 The prescription could not be cancelled as it could not be found'In Fred Classic, these can be manually deleted - however, in Dispense Plus users cannot remove these records as the script has been cancelled.
This affects their PBS status tile - leaving it Red for the remainder of the claim instead of Yellow/Green.
Also, Cancelled non-transmitted records cause the same issue as the record is stuck as 'cancelled - non-trans' for the remainder of the claim - affecting the PBS status tile.
22 votes -
Show BRAND name in history with ingredient name
The patient history sometimes just shows ingredient name and not the brand name - would be better if it showed Brand name, maybe even in brackets, so we know what brand we have dispensed in the past so as not to cause confusion
22 votes
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