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FRED DISPENSE PLUS

Welcome to the Fred Dispense Plus forum, please share your ideas with us!

To make your voice heard, be sure to vote on existing ideas and/or submit a new idea. While we can’t guarantee any specific features or timelines, we promise to read and consider all suggestions.

We may also merge and rename suggestions for clarity. We have partnered with UserVoice, a third-party service and your use of the portal and your submission is subject to the https://fredit.uservoice.com/tos including the license terms. Please do not send any novel or patentable ideas, copyrighted materials, samples or demos for which you do not want to grant a license to Fred IT Group.



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FRED DISPENSE PLUS

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610 results found

  1. Selecting Animal as a title should automatically set the medicare consent to No and Always dispense as private. There should also be a field for the animal species and the owner's name.

    18 votes

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    0 comments  ·  Dispensing  ·  Admin →
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    In the backlog  ·  Jason responded

    Thanks for the suggestion, we'll look to include this in a future release.

  2. When entering a new patient there is no way to tab down to a date of birth, it goes from name > address > medicare > concession. Meaning it takes extra clicks of the mouse to be able to enter dob. This is a loss of function from FRED classic. Can you make it so that it goes from the address to dob then to medicare.

    17 votes

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    1 comment  ·  Patient  ·  Admin →
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  3. Users want to be able to history merge eScript records in Fred Dispense Plus

    17 votes

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  4. When users dispense OTC items in Dispense Plus, there is no option to enable small label printing for that item,

    The small label printing option is only available for items in Fred Drug Database. Users would like the same option for OTC items as well.

    17 votes

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    0 comments  ·  Dispensing  ·  Admin →
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  5. Links multiple patients at the Point of Sales, so you don't forget any patient scripts. And they walk out the front door without paying.

    Eg. When you bring up the patient's scripts, it also brings up theirs, their spouse, their children, and their career.

    Winner Winner Chicken Dinner!

    17 votes

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    1 comment  ·  Other  ·  Admin →
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    In the backlog  ·  Jason responded

    Thanks for the suggestion - we'll look to include this in a future release

  6. Fred Classic Dispense Address Labels can print a patient barcode on the Main Fred Dispense Label (above the patient number) allowing users to scan the label at the register to call up their scripts waiting at the till instead of typing the Patient Name in the search field. Can this be added to Fred Dispense Plus as well?

    17 votes

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    0 comments  ·  Other  ·  Admin →
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    Under review  ·  Jason responded

    Thanks for the idea, we’ll look to include this in a future release.

  7. 17 votes

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  8. Currently, scan check status does not reset after changing brand > due to this user is unable to perform scan check with the new brand again

    Scenario
    - dispense Amoxil 500mg for example
    - perform scan check successfully
    - customer changes mind and edit the script to a generic brand
    - scan check status does not reset and remains successful
    - user is unable to perform scan check with the generic brand again

    16 votes

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  9. It would be helpful and visually clearer if there's Different background colours for Wait Screen list and History list

    16 votes

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  10. In some cases, PBS will return rejections which cannot be cleared.
    Eg 'R 312 The prescription could not be cancelled as it could not be found'

    In Fred Classic, these can be manually deleted - however, in Dispense Plus users cannot remove these records as the script has been cancelled.

    This affects their PBS status tile - leaving it Red for the remainder of the claim instead of Yellow/Green.

    Also, Cancelled non-transmitted records cause the same issue as the record is stuck as 'cancelled - non-trans' for the remainder of the claim - affecting the PBS status tile.

    16 votes

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  11. In Administration > Drugs screen, when users want to update the patient price for a drug in each strength (such as Crestor 5mg, 10mg, 20mg, and 40mg), users need to re-type the drug name each time to bring up the different strength.

    There should be a "Next" button in Administration > Drugs screen so that system displays the next item without needing to re-type the drug name.

    16 votes

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    0 comments  ·  Drug  ·  Admin →
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    In the backlog  ·  Jason responded

    Great suggestion, we'll look to implement in a future release.

  12. For example, the blue/green/grey colours are very faded in contrast and are hard to differentiate at times on different screens, especially on decision buttons. Unable to tell which decision box is selected.

    Some things could be clearer & in bold print – eg. last price, last directions

    16 votes

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    2 comments  ·  Other  ·  Admin →
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  13. The ability to resubmit multiple scripts at once like FRED classic with a single button so we can do it before we close claim just in case something hasn't been processed properly whilst PBS has been down

    15 votes

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    0 comments  ·  Claiming  ·  Admin →
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    In the backlog  ·  Jason responded

    Thanks for the suggestion, we'll look to implement in a future release

  14. When a red or amber RTPM alert appears - users are forced to either clear the dispense screen or click on the alert in order to make it disappear.

    If the alert is not cleared and the user accesses other screens ie Reports - the alert continues to remain on the screen and in some cases blocks buttons on these other screens.

    15 votes

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    4 comments  ·  Dispensing  ·  Admin →
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    In the backlog  ·  Jason responded

    Thanks for the suggestion - we'll look to include this in a future release

  15. I understand that space on the labels is tight, but having it printed on the label where the repeat has been issued to will help patients locate their future tokens.

    15 votes

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    0 comments  ·  Dispensing  ·  Admin →
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    Seeking User Feedback  ·  Jason responded

    Thanks for the idea. Space on the label is challenging but let’s see if others vote for this one.

  16. Toggle Yes/No if you want to print out the Continued Dispensing Consumer Declaration and Prescriber Notification Form.

    No other dispensing system requires this, probably better to remove altogether, as its a waste of paper.

    14 votes

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    1 comment  ·  Dispensing  ·  Admin →
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  17. Currently, new scripts required report will display a list of prescriptions dispensed which are on their last supply.

    Users have reported that when a new script is supplied by the prescriber and this script is deferred in the patients dispense history - the expectation is that the report will no longer list the previous last supply of the medication as new script required if a new deferred script record is available for it.

    This would avoid the need for users to cross check the new scripts required report against deferred scripts from patient history before providing the report to prescribers…

    14 votes

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    3 comments  ·  Reporting  ·  Admin →
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  18. Currently the side bar reduces full visibility significantly as in classic, which had excellent viability and a color contrast that was significantly easier on the eye.
    Many may use the side bar, I do occasionally, but when not in use, I want it to hide (as is the case with many dock's/side bars).
    Also full screen visibility with improved color contrast would enhance daily use significantly.

    14 votes

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  19. It would be handy to see where the Last Buy price is GREATER than the PBS W/C cost at the time of selecting the drug or from the Drug Details Tile
    Give the Pharmacist/Dispenser a reason to questions the validity of the data and confirm/update prices before processing the script.

    14 votes

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  20. Displays YOUR store price and supplier SOH at point of dispense

    14 votes

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