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FRED DISPENSE PLUS

Welcome to the Fred Dispense Plus forum, please share your ideas with us!

To make your voice heard, be sure to vote on existing ideas and/or submit a new idea. While we can’t guarantee any specific features or timelines, we promise to read and consider all suggestions.

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581 results found

  1. Currently, the Wait screen only displays the most recent 500 scripts. Users would like more scripts to be visible in the Wait screen.

    Ideally, the wait screen should display every script within the current claim period so that users can filter scripts with a warning and work through them.

    6 votes

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  2. Have the Ability for keyboard strips pop up at the bottom of the screen or constant. As Newer keyboards do not have the room to stick the strips on the keyboard. This will also eliminate the need for them all together. Quick tip

    25 votes

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    0 comments  ·  Dispensing  ·  Admin →
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  3. Would like to be able to print the list of medications + repeats remaining that is generated when pressing F3 to give to the patient

    3 votes

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    0 comments  ·  Reporting  ·  Admin →
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  4. Can the default for the SN20DR be set to YES instead of NO for the pop up. Comment from customer - moving finger from Enter button to find Y is tedious,

    2 votes

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    0 comments  ·  Dispensing  ·  Admin →
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  5. Ability to see a line of patient notes in the banner on wait/main/final check screens. Similar to the line of notes that used to appear in Classic.

    6 votes

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  6. Ability to 'inactivate' patients instead of making them deceased. For nursing home dispensing, when patients are discharged, we require a inactivation features to avoid old patients being included in reports.

    2 votes

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    0 comments  ·  Patient  ·  Admin →
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  7. Include owing mark-offs & resubmitted Rxs value in Script Analysis Report. It only looks at Rxs dispensed between 2 dates. The improvement would enable us to verify weekly PBS claims

    1 vote

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    0 comments  ·  Dispensing  ·  Admin →
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  8. Currently, when there are multiple patients with the same last name, typing in the last name alone (ie Smith) brings up their profiles in random order. The user would like the system to display the names in alphabetical order based on the patients' first names in this scenario. This change would allow for easier identification and selection of the desired patient profile when there are multiple patients sharing the same last name.

    2 votes

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    0 comments  ·  Dispensing  ·  Admin →
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  9. Currently, when a script is an authority script, the system prints the letter "A" in front of the claim category (e.g., "AG" for Authority General Script). However, the user finds this irrelevant and confusing for sorting purposes. The user wishes to just have the letter "G" printed for any general script including the authority script. This change would make it easier for people to sort the scripts based on their claim category.

    2 votes

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    0 comments  ·  Dispensing  ·  Admin →
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  10. 2 votes

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    0 comments  ·  Dispensing  ·  Admin →
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  11. When selecting reports under the reports menu, (e.g. Reports>Drug Reports), closing this screen also collapses the main Reports menu. Would like closing sub-menus to take us back to the main Reports menu to make it easier to try and locate a report when you're not sure which sub-menu it may be under.

    29 votes

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    2 comments  ·  Reporting  ·  Admin →
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  12. When we input an external safety net card number it would be good to have an extra field to add the external pharmacy name and number so that if there are any rejection issues ie paperwork not submitted to the PBS we can easily contact them if needed, especially if we have had that number in our system for quite a while and the patient has misplaced their card.

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  13. When setting "repeats held" there should be a field where you can enter a file number for the repeats and this information should be displayed at the top of the screen where the "repeats held" line is

    40 votes

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    2 comments  ·  Dispensing  ·  Admin →
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  14. The user would like a new column added in the wait screen to show if scripts have been paid or not. At the moment, the user can check this information in the script audit screen but finds it too troublesome.

    60 votes

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    14 comments  ·  Dispensing  ·  Admin →
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  15. It would be handy to see where the Last Buy price is GREATER than the PBS W/C cost at the time of selecting the drug or from the Drug Details Tile
    Give the Pharmacist/Dispenser a reason to questions the validity of the data and confirm/update prices before processing the script.

    12 votes

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  16. I would like you to add more patient search options, eg. concession number, DOB.
    We have a lot of Nguyen's in our demographic and the first names and middle names are often similar and interchangeable and they often have different addresses. I believe the Z dispense already have these search functions.

    7 votes

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  17. Currently there is no way to 'inactive' or 'archive' users that are no longer needed on the system.
    Can you please create a function to be able to give us the ability to inactivate users?

    23 votes

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    0 comments  ·  Dispensing  ·  Admin →
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  18. SMS feature integration. This feature allows user to send a SMS text to customer for non-urgent things, such as to let them know their order has arrived or their drug is being ordered etc. This does not have to be complicated or involved with auto reminding customers when they're due for a repeat because we have got Medadvisor for that. Fred should charge user the fee for the amount of texts sent at the end of the month, or make it as a "recharge as you go", either way is ok.

    7 votes

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  19. Would like the option to have up to 3 initials on user initials

    3 votes

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    0 comments  ·  Dispensing  ·  Admin →
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  20. Users want to be able to history merge eScript records in Fred Dispense Plus

    12 votes

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