166 results found
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Account tile in dispense screen to display autocharging indicator
Account tile shows account limit and balance but not indicator if a patient autocharges or not. Please include autocharge (yes or no) on this tile
21 votes -
Set price list
I can't seem to be able to print a set price list for under co-payment and private lines. An easily printable table with set price, last cost etc would be very helpful for quick pricing reviews.
Secondly the set pricing process is tedious. I have seen other vendors (ie. MINFOS) where pricing can be updated in a table form, quickly moving from drug to drug as opposed to logging into each line individually through ADMINISTRATION>DRUGS
26 votesReleased in July 2025 https://webhelp.fred.com.au/dispense/Release%20Notes/dispense-2025-july.htm
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Have the version number on for the relevant release notes on WebHelp
This will help customers know if they have the most up-to-date version and what new features are available to them.
3 votesReleased 14th March 2024
From the Help Menu, Click 'About Fred Dispense Plus' to see the version number.
The version number is also included in the release notes e.g. v31
https://webhelp.fred.com.au/dispense/Release%20Notes/dispense-2024-march.htm
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Exclude scripts from mySL
Can we please have a checkbox or easy way to change the 'exclude from mySL' option? In Fred Classic, the shortcut (Shift-Ctrl-X) was visible at the very bottom of the screen - which was still hard to see.
Now, there is no shortcut visible - which is hard for techs to remember it.
A checkbox similar to the 'myHR' checkbox would be ideal.
2 votes -
List of Scripts - Add Date of Birth Column
Add a Patient Date of Birth Column to the List of Scripts report
1 voteReleased 14th March 2024 https://webhelp.fred.com.au/dispense/Release%20Notes/dispense-2024-march.htm
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Select own brand drug using drug code
Ability to search for own brand drug in drug selection field (or F7 quick pricing) using own brand drug code (e.g. ".***")
12 votesReleased September 2025 https://webhelp.fred.com.au/dispense/Release%20Notes/dispense-2025-september.htm
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Address label custom message is too Small
Address label message = the font is too small and needs to be made Bigger.
30 votes -
Multi items/Max receipt selecting items?
Can we select individually what we'd like to appear on a multiple items/max receipt for patients?
6 votesReleased 14th March 2024 https://webhelp.fred.com.au/dispense/Release%20Notes/dispense-2024-march.htm
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2nd dispensary label with spillover instructions no longer displays price
Until recently the 2nd directions spillover dispensary label had a price.Can we have it back please or is there a setting for this change?
4 votesReleased in January 2024 https://webhelp.fred.com.au/dispense/Release%20Notes/dispense-2024-january.htm
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markoff owing
When the system prompted to adjust the SN entitlement from last year, it inquired about updating patient details. Even though "NO" was chosen, the system incorrectly calculated the price to be paid. To rectify this, the patient's SN number from last year needs to be entered in the patient details. This particular problem has not arisen in previous years.
1 voteThis issue was fixed in the latest release
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Medicare expiry entry
When entering patient Medicare expiry, system only recognises up to '29' as 20xx.
Any number '30' or higher is recognised as the year 19xx.
Could this please be updated to allow expiries with 30 or more to default to 20xx.
1 voteReleased in January 2024 https://webhelp.fred.com.au/dispense/Release%20Notes/dispense-2024-january.htm
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Details on ePrescription repeats not translated
Very often when a repeat was scanned, paper or token, various details on last dispensing, same pharmacy or others, do not always translated properly - eg. private was dispensed but kept asking for authority detail when scanned, price not the same as last dispensed, number of repeats missing, interval missing for S8, need to keep entering medicinal cannabis item manually especially Cannatrek. These all make a very frustrating and slower dispensing experience.
37 votesReleased in February 2023
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quickpad usage
Quickpad on Dispense Plus does not give users the 'Usage' button to show usage breakdown for each month eg F2 (usage) in old Fred Classic provided this feature.
10 votesReleased with Fred Office 5.2
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Adding a dispensary location to the label which match a code on dispensary shelf
Would like each drug to have a unique location code which will match a location on shelf
9 votesReleased June 2024 https://webhelp.fred.com.au/dispense/Release%20Notes/dispense-2024-june.htm
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Drug CODE column
Can the drug 'CODE' column be made wider so we can see the complete code
3 votesReleased in January 2024 https://webhelp.fred.com.au/dispense/Release%20Notes/dispense-2024-january.htm
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List of Scripts Report - New Columns, Gov Recov, Profit, GP%
Having the additional columns of Government Recovery, Profit and GP% would assist in quick script price reviews. Helping us to better keep track of the scripts costs and the impact to the our business within Fred Dispense Plus.
2 votesRelease March 2024
https://webhelp.fred.com.au/dispense/Release%20Notes/dispense-2024-march.htm
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Patient Mailing Categories
Add mail categories to patient profile or some other way of grouping patients for reporting purposes.
3 votesReleased April 2025 https://webhelp.fred.com.au/dispense/Release%20Notes/dispense-2025-april.htm
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ePrescription repeat on A5 paper
Option for ePrescription repeat to print on the blank A5 paper.
24 votesReleased July 2023 https://webhelp.fred.com.au/dispense/Release%20Notes/dispense-2023-july.htm
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Ability to add any drug name into patient allergies
Strong suggestions:
A) Each drug should be listed individually instead of being in drug classes (alendronate for example is not listed but bisphosphonates is, however patient is not necessarily allergic to the whole drug class).
B) A note can be added corresponding to the drug with a short description of type of allergy (e.g. rash, ANAPHYLACTIC, nausea etc. ).
Thank you! Better patient information means better patient care!
20 votes -
Diary - Date to appear when printed
Date/heading for printed diary day entry
Currently just prints what is entered on that day with no heading2 votes
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