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FRED DISPENSE PLUS

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FRED DISPENSE PLUS

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  1. When part of a medication is owing (e.g 1 of 2 boxes) there should be an option to see what date & time the owing boxes were scanned. This will help prevent customer's saying they've already picked up the owing medication.

    4 votes

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  2. When switching users to dispense a script, the default field to complete is initials, would be faster if the default field is password

    5 votes

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  3. Allow the inclusion of a space in drug search to aid search through own brand drugs and cannabis products. Or a code such as % to search partway through drug descriptions.
    e.g. OBD is called CP Melatonin 1mg/2mL. If you search "CP MELA", drug search looks for just the "CP" which is a large range of other compounding OBD's. Could type %melatonin to find anything with melatonin anywhere in description?

    4 votes

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    0 comments  ·  Drug  ·  Admin →
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  4. Patient profile notes. It takes a extra step (click in and out) to go into and out of patient notes. Previous FRED set up better.

    4 votes

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    0 comments  ·  Patient  ·  Admin →
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  5. When reaching the SafetyNet, the Relationship field of the patient currently in use is defaulted to 'Applicant' on the PRF.

    Can this either be defaulted to the data in the 'Family Indicator' field in Patient Maintenance; or the Family Details list on the PRF sorted to have the family 'Head' default to the 'Applicant'.

    Medicare have advised me that they will reject incorrect relationships, including the use of the word 'Applicant' as opposed to 'Head, Spouse, Dependant Child or Dependant Student'.

    6 votes

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  6. We have recently changed over to FRED and have noticed that you must have the customers full concession card number to record as a concessional price.

    With our other provider you only had to identify as C (Concessional number) and Medicare/PBS online would accept this if card was valid.
    We pre dispense all of our eye surgery hospital day cases (100+ per week) and are now having to look up Proda for this information.
    I am sure if this was available all pharmacy would find it very beneficial, saving time chasing up card numbers.
    Is this an option that could…

    2 votes

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  7. Currently, new scripts required report will display a list of prescriptions dispensed which are on their last supply.

    Users have reported that when a new script is supplied by the prescriber and this script is deferred in the patients dispense history - the expectation is that the report will no longer list the previous last supply of the medication as new script required if a new deferred script record is available for it.

    This would avoid the need for users to cross check the new scripts required report against deferred scripts from patient history before providing the report to prescribers…

    11 votes

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    2 comments  ·  Reporting  ·  Admin →
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  8. We need a way to quickly email dispense history F2 and med profile CTRL+F4
    we get multiple requests from hosptial every day and the current process in FRED is onerous and time consuming

    6 votes

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  9. The user wants an ability to delete script records from the "repeat remaining" (F3) screen. This could be helpful if a prescriber cancels an e-script repeat chain, causing it unavailable for dispensing. If they can remove it from the "repeat remaining" (F3) screen, it will avoid any confusion among users.

    4 votes

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  10. I would like the sig SE to be automatically added to S8 prescriptions. As we move away from a paper system patients are less likely to see the date a script is written - and more likely to have a script expire. We've had the situation happen with medicinal cannabis patients whom pay a lot more to see the doctor, so a lot more angst if a script expires without a prior notification from us.

    19 votes

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  11. At the moment there is a limit to only view 5 scripts on the right hand side of the medview basket, would like to it to be increase so there is no limit.

    3 votes

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  12. We've been having issues with patients wanting to return medications for a refund.
    It would be great if there is a field in dispense options to add permanent notes to pharmacy receipts& invoices from FRED (kind of like the editable ads you can print on the sides of repeat papers).

    A disclaimer that says "Pharmacy medications cannot be returned once collected. " would have really helped us.

    7 votes

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    1 comment  ·  Other  ·  Admin →
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  13. Can we update FRED DISPENSE PLUS to print SN numbers (or concession numbers) on the top right hand-side of the label as FRED CLASSIC used to do?

    3 votes

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  14. There are just over 40 drugs that are on the Prescriber Bag list (https://www.pbs.gov.au/browse/doctorsbag)

    Change the workflow so that you do not need to search for each drug. When a drs bag script is presented click the seach button in FD+ and display the dull Prescribers Bag list of items.
    Select the prescribed/ordered drugs by 'ticking' each item. Then have the ability to dispense in bulk.
    All these drugs will have the same date, same prescriber, no directions and are $0.00 this will help streaming the processes for these scripts.

    7 votes

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  15. Like in Classic Fred. Any chance to change Continues dispense in such a way we can select from Patient screen instead of blank screen currently

    3 votes

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  16. New column in wait screen showing the dispenser's initials for each script. It is helpful to quickly track down who dispensed each script. Can there be some more customisation with the column chooser so each user can choose what columns are displayed on the wait screen (e.g. earlier suggestion for Paid status of each script etc)

    1 vote

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  17. Where searching generically, show all medications of that generic molecule. eg. when searching atenolol, noten does not appear as an option. Only medications with atenolol in the name appear

    3 votes

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    1 comment  ·  Drug  ·  Admin →
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  18. In old Fred and other software, we can easily switch which patient has been dispensed against (for when erroneous patient selection needs fixing). Would love to be able to use this feature with new Fred. [I am aware of the Hx Merge function but this is clunky and has a greater risk of more errors]

    1 vote

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    1 comment  ·  Dispensing  ·  Admin →
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  19. 2 votes

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    1 comment  ·  Dispensing  ·  Admin →
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  20. Have an optional cheerful ring tone go off after a script has had the final check. After checking 50, have a bunch of balloons (or tablets) be released with a special tone. After 100 have been checked, fireworks!

    1 vote

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