574 results found
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Correct SafetyNet relationships printed on PRF
When reaching the SafetyNet, the Relationship field of the patient currently in use is defaulted to 'Applicant' on the PRF.
Can this either be defaulted to the data in the 'Family Indicator' field in Patient Maintenance; or the Family Details list on the PRF sorted to have the family 'Head' default to the 'Applicant'.
Medicare have advised me that they will reject incorrect relationships, including the use of the word 'Applicant' as opposed to 'Head, Spouse, Dependant Child or Dependant Student'.
6 votesThank you for your feedback
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Dispense - Concession cards
We have recently changed over to FRED and have noticed that you must have the customers full concession card number to record as a concessional price.
With our other provider you only had to identify as C (Concessional number) and Medicare/PBS online would accept this if card was valid.
We pre dispense all of our eye surgery hospital day cases (100+ per week) and are now having to look up Proda for this information.
I am sure if this was available all pharmacy would find it very beneficial, saving time chasing up card numbers.
Is this an option that could…2 votesThank you for your feedback
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email
We need a way to quickly email dispense history F2 and med profile CTRL+F4
we get multiple requests from hosptial every day and the current process in FRED is onerous and time consuming6 votesThank you for your feedback
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Ability to remove script records in the repeat remaining (F3) screen
The user wants an ability to delete script records from the "repeat remaining" (F3) screen. This could be helpful if a prescriber cancels an e-script repeat chain, causing it unavailable for dispensing. If they can remove it from the "repeat remaining" (F3) screen, it will avoid any confusion among users.
4 votesThank you for your feedback
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Adjustable notes on pharmacy receipts & invoices
We've been having issues with patients wanting to return medications for a refund.
It would be great if there is a field in dispense options to add permanent notes to pharmacy receipts& invoices from FRED (kind of like the editable ads you can print on the sides of repeat papers).A disclaimer that says "Pharmacy medications cannot be returned once collected. " would have really helped us.
7 votesThank you for your feedback
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safetynet number / concession number to be printed on dispensed labels
Can we update FRED DISPENSE PLUS to print SN numbers (or concession numbers) on the top right hand-side of the label as FRED CLASSIC used to do?
3 votesThank you for your feedback
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Continued Dispense in Fred Plus
Like in Classic Fred. Any chance to change Continues dispense in such a way we can select from Patient screen instead of blank screen currently
3 votesGood suggestion, thank you for your feedback
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New column in wait screen for dispenser's initials
New column in wait screen showing the dispenser's initials for each script. It is helpful to quickly track down who dispensed each script. Can there be some more customisation with the column chooser so each user can choose what columns are displayed on the wait screen (e.g. earlier suggestion for Paid status of each script etc)
1 voteThank you for your feedback
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When using F7 drug search...
Where searching generically, show all medications of that generic molecule. eg. when searching atenolol, noten does not appear as an option. Only medications with atenolol in the name appear
3 votesThank you for your feedback
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Easily switch dispensing with incorrect patient selection
In old Fred and other software, we can easily switch which patient has been dispensed against (for when erroneous patient selection needs fixing). Would love to be able to use this feature with new Fred. [I am aware of the Hx Merge function but this is clunky and has a greater risk of more errors]
1 voteThank you for your feedback. We aren't aware of this functionality in Fred Classic (apart from history merge), can you please elaborate
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2 votes
Thank you for your feedback, we plan to address this in the near term
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final check
Have an optional cheerful ring tone go off after a script has had the final check. After checking 50, have a bunch of balloons (or tablets) be released with a special tone. After 100 have been checked, fireworks!
1 voteThank you for your feedback
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Put repeats held on printed eRx
Put [Repeats held] on printed eRx so we know to retain these scripts for scripts on file patients.
2 votesThank you for your feedback
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Notes in FinalCheck screen
Can notes, especially important patient notes automatically flag in the f10 pharmacist check screen.
Also, can q script box on check screen not be in front of all programs when you exit out of FRED -> to stay in FRED window
6 votesThank you, good feedback
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Allow Charging to newly created Fred Office account types
Option to autocharge to different account types for a patient
e.g. patient has a Workcover/personal and Community (custom account type)
Prompt to charge script to any of the three
At the moment, can only charge to default Fred Office accounts5 votesThank you for your feedback
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Doctor Directions/ eRx directions to remain visible
Would like the eRx/ doctor's directions grey box to remain visible after initiating typing. DD is a too literal/knocks out default Take/Swallow Whole instructions.
31 votesThank you for this suggestion
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eScript view in waiting screen
It would be convenient to see a copy of the eScript when the dispensed script is selected in the waiting screen.
2 votesThank you for your feedback. Another option is you can see the eScript in FinalCheck
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be able to remove warnings eg 128 from claim warnings
be able to remove warning notification from screen to stop having to recheck again eg 128/129
1 voteThank you for your feedback
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Change drug type abbreviation from VL to full word Vial
Change drug type abbreviation from VL to full word Vial
3 votesThank you for your feedback
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2 votes
Thank you for your feedback
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