518 results found
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printable guide
An option to print the instructions is available. For instance, when referring to "How to import your new NASH Certificate," users may find it more convenient to print out the instructions and follow them in hard copy during the process.
1 voteThank you for your feedback
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brand off function
FRED CLASSIC had a useful F11 function to hide the brand name from the dispensed label. Please add same function to FRED Dispense Plus as well.
1 voteThank you for your feedback
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Price window to change colour if price is below certain GP
It would be good if the price window could change colour eg. become red if the price is below a certain GP and green if the GP is OK
2 votesThank you, good suggestion
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Prompt when cancelling scripts that have been charged to account directly from Dispense
Currently, there is no prompt when cancelling scripts that have been directly charged to the account from Dispense. Users would like to have a prompt (similar to when editing a directly charged script) upon cancelation of a script so that user can choose whether the credit should be directed to the POS or the account.
2 votesThank you for your feedback
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Flag Scripts in Patient History if Previously Owing But Reconciled
In Classic, in the Patient History, some scripts are flagged with the letter 'r' to identify scripts that were previously owing but have been reconciled.
Although these details are now in the Script Audit, having a quick visual indicator from F2/Patient History is helpful when assessing patient compliance and and correspondence with prescribers.5 votesThanks, great idea
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medview
Re. Medview in Fred Plus.
When Medview is pressed, the screen that opens up does not allow the user to minimise it so that the user can attend to other things simultaneouly. Screen minimization of Medview should be available so that we can attend to various things simultaneously.2 votesThank you for your feedback. You can also open MedView Flow in your web browser https://portal.mymedview.com.au/dashboard/
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All Claims option under "Claim Period" in the Claim's screen
In the Claims screen, be able to filter across multiple claims e.g. what scripts are on hold across all claims, rather than having to do a separate search per claim. There is a date range available which is encouraging, but it looks like you still have to select a claim number then narrow it down further.
2 votesThank you for your feedback
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Outstanding scripts not paid indication
I would like a pop-up, similar to Owing Scripts, when a patient has an outstanding payment for a prescription on the till. Possibly a pop-up when there are items unpaid from more than 1 day
4 votesThank you, good suggestion
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Negative patient price
In Fred Dispense Classic, users had the ability to set a negative value for patient price, which is not permitted in Fred Dispense Plus. Users are interested in having the option to set a negative value as an acceptable patient price in Fred Dispense Plus. They find this feature valuable when they need to issue credits or refunds to patients for various reasons, as it also allows them to maintain a record of these transactions within the patient's profile. Using the "miscellaneous" item in the POS register to give refunds or credits is not an ideal alternative, as it can…
4 votesThanks for your feedback
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Label showing * for auto charge even if script not charged to account
Site have script rule set up that if account is under credit limit and script charge would take it over the limit it does not auto charge and sends to the till.
There is no prompt/indicator that it went over the credit limit and the label also still has an * which is an indicator of autocharge.
Can we get a prompt that if the account goes over the credit limit it allows to override or confirm send to the till and then print no * on the label if it does send to the till.
6 votesThank you for your feedback
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Shift Message on Address Label so it appears higher up
Added Message on Address Label prints too low on the main label. It is very easy to miss because it usually overlaps the red "Keep out of reach of children" line on the bottom.
Also, if the message is a little bit longer, it gets cut off from the label and part of it is missing.
5 votesThank you for your feedback
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Safety net owing mark off in the new year
When marking off a safety net owing prescription in the new year. I have to remove the entitlement number, mark it off without the entitlement number. Reenter the entitlement number and reclaim it with the entitlement number for it to go through properly.
If I don't do this, it will be dispensed as Concession or General but with the price of the safety net entitlement. This never was an issue in the older version.
2 votesThank you for your feedback. We will look at this for the next release. Is this only happening eScript token?
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Migrate input of Dispensing to centre of screen
I would appreciate it if the inputting of script information could be centred on the screen as I feel that I'm constantly turned to the left.
Thanks2 votesThank you for your feedback
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Multi Pack Private pricing
I would like to have the ability to add extra conditions to the Multi Pack private pricing. Namely, <, >, >= and <=. It makes sense that I would like to sell 55 tablets at the 60 tablet price.
Sound fair?3 votesThank you for your feedback
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Display committed and stock on hand
It will be good for it to show Stock on Hand , Committed stock and Stock Available in the tile
2 votesThank you for your feedback
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Remove Character Limit for Adress Labels
In the most recent update the a character limit was imposed on the address label optional message. We use this field extensively for our nursing home codes and deliveries. Please change it back to how it was before.
2 votesThank you for your feedback
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List of Scripts Report - Save a Customised Report
Adding the ability to Save a report that has been customised will save a lot of time for monthly reporting when using the List of Scripts Report.
5 votesThank you for your feedback
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"SE" and "NR" sigs should be removed automatically if it's the last repeat dispensing
Fred Dispense Plus should automatically remove "SE" and "NR" sigs from the direction field if it's the last repeat dispensing
17 votesThanks, great idea
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Make overlaying windows more obvious (e.g. patient history)
Windows such as initial patient history is currently grey and aligned to dispense area - would be good if this border was a brighter colour (not/blue grey). Looks like the program is frozen when trying to dispense and history is up. Maybe a flash of the window or small shake would help to indicate that the window needs to be closed to continue
3 votesGood feedback, thank you
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Handling Supplementary Safety Net Cards and PRF
Include a place to store supplementary SN card for a family
Also, include a space on the PRF to place issued stickers2 votesThank you for your feedback
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