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FRED DISPENSE PLUS

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557 results found

  1. Could we please have NO as the default keystroke after "H" is pressed instead of Yes?

    3 votes

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  2. A user would like Administration > Dispense Option > Labels > Extra Details to include 'Facility Code & Ward & Bed' option

    A third-party software uses the bed section, not the room, so this is why other options aren’t suitable

    1 vote

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  3. I would like you to add more patient search options, eg. concession number, DOB.
    We have a lot of Nguyen's in our demographic and the first names and middle names are often similar and interchangeable and they often have different addresses. I believe the Z dispense already have these search functions.

    6 votes

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  4. Ability to use the Price Compare tile in the Administration > Drugs menu.

    Under the Administration > Drugs Menu, when user would like to change price for a drug, it would be handy to use the Price Compare tile here as well.

    Currently, Price Compare tile works under quick price (F7) feature, but does not display under Administration > Drugs Menu

    3 votes

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  5. SMS feature integration. This feature allows user to send a SMS text to customer for non-urgent things, such as to let them know their order has arrived or their drug is being ordered etc. This does not have to be complicated or involved with auto reminding customers when they're due for a repeat because we have got Medadvisor for that. Fred should charge user the fee for the amount of texts sent at the end of the month, or make it as a "recharge as you go", either way is ok.

    7 votes

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  6. Change CTRL + Up and Ctrl + Down keyboard shortcuts to view and collapse list of baskets embedded queue (same as Fred Classic shortcuts).
    Currently, these shortcuts toggle through electronic script image however this is already achieved with Ctrl+ Left/Right.

    1 vote

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  7. When displaying History after selecting patient, the panel on the right is locked and unable to click MyHR or MySL at all until Esc is pressed, to continue to the "dispensing screen"

    When in dispensing screen, previous dispense history not showing adequate information (directions)

    In terms of visual display middle panel (allergy, account, warnings, etc) takes up too much space. This could be minimised after collapsing/reducing size of top and right hand side banner, so that the more important visuals (dispensing details/ pt history) can be easily viewed.

    Very inconvenient having to always have to "Esc" to switch from "history"…

    4 votes

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  8. Currently the side bar reduces full visibility significantly as in classic, which had excellent viability and a color contrast that was significantly easier on the eye.
    Many may use the side bar, I do occasionally, but when not in use, I want it to hide (as is the case with many dock's/side bars).
    Also full screen visibility with improved color contrast would enhance daily use significantly.

    14 votes

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  9. As part of the end-of-year process, safety net numbers are removed from all patient profiles.

    Due to this, when marking off the owing safety net scripts in the new year, the system displays the "Patient Detail Changed" prompt.

    Users have to click no to the prompt for each owing mark off. Users think the prompt is unnecessary and the system should not display the prompt in such scenario.

    2 votes

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  10. I can't seem to be able to print a set price list for under co-payment and private lines. An easily printable table with set price, last cost etc would be very helpful for quick pricing reviews.

    Secondly the set pricing process is tedious. I have seen other vendors (ie. MINFOS) where pricing can be updated in a table form, quickly moving from drug to drug as opposed to logging into each line individually through ADMINISTRATION>DRUGS

    25 votes

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    Working on it  ·  1 comment  ·  Reporting  ·  Admin →
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  11. Currently, there is an option to print out the Copy of Prescription / Evidence of Prescription from the wait screen under Printing options > More options.

    This option greys out and becomes unavailable if the script does not have any repeat remaining (ie last repeat script or original script with 0 repeats)

    1 vote

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  12. Once choose the category for display [Repat, General, Entitlement, Concession,...]. Should have the ability to sort those prescriptions into numerical order. Those that are marked off owing are sorted as the date and are very hard to locate. Can be done but take a long time for shop assistants.

    5 votes

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  13. Add a patient field to designate MedAdvisor registration. It would be great for it to be visible when dispensing. When people drop in paper scripts for filing we could see it and automatically defer them so that they appear on MedAdvisor.

    3 votes

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  14. Currently, pressing the Blue MySL register indicator from dispense opens Medview Flow the "IN" screen (customer must be searched again in MVF even though you've already searched them in dispense). Would prefer the button to launch MVF with the selected patient's consent form ready to submit

    33 votes

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  15. Users would like the system to highlight as Rejection rather than Warning when PBS returns the critical authority rejection warning, such as W150 (Authority prescription number provided not found in authority records), for a script so that it does not get missed.

    4 votes

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  16. having trouble scanning label quickly . does not pick up straight away. we are trying many different angles for label to scan

    1 vote

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  17. Scanning the label barcode with patient history visible makes the "add-note" pop-up appear.
    Me thinks that this needs correcting. 😀

    3 votes

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  18. Can we please have an option to remove the PDL warning pop ups like in dispense classic? Otherwise it leads to click-fatigue which then means staff miss other important messages.

    7 votes

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  19. When creating Pack labels the top right small label is not printable its all blanked out. You could use this label in fredDispesne

    5 votes

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  20. Can the Facility code and Ur number be printer on the small label as it does on the larger label? This is needed for eyedrops to identify where the Drops need to go.

    2 votes

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