510 results found
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Patient History should show if an item has been dispensed with GST (like Fred Classic)
Fred Dispense Plus does not show in the patient history if an item was dispensed with GST. Some items need to be dispensed that have GST (e.g. OTC items etc). In Fred Dispense Classic, a small + symbol appears next to the price to indicate that it is "GST-inclusive". There does not appear to be any indication of this in Fred Dispense Plus, and so you have to either go back in and "edit" the item to see if GST has been flagged, or print a patient receipt. This increases the likelihood of GST and charging errors by the pharmacy.
9 votesWe'll look to include this in a future release
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Apply GST to Patient Price (default setting) - Missing From Fred Dispense Plus
Fred Dispense Plus is missing the option to set "Apply GST to Patient Price" that is still an option in Fred Classic. This is done through the "Extra Information" tab in the patient profile. This function is essential if you are dispensing items to an organisation or corporate client who is not the end user of the product. It is incredibly inconvenient to "ALT-G" for each individual item you dispense to the organisation, especially when you are dispensing many at a time.
7 votesWe'll look to include this in a future release
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Customised PBS fees do not apply to mixtures that require users to add water
Mixtures that require users to add water (eg Amoxil 250mg/5ml) are considered extemp for PBS pricing purposes
Because of this, the customized PBS fees, which are only for ready-prepared items, do not apply when dispensing those mixtures
Users want the customized PBS fees to apply for mixtures too
9 votesThanks for the suggestion, we'll look to include this in a future release
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Scanning more than one e-script in the queue
If a customer has more than 1 e-script to scan, there should be a button in Fred Dispense Plus to click to open up a space where they (customer) can just keep scanning multiple e-scripts, one after one, for them to queue up. At the moment, this can only be achieved via medview web or pharmacist clicking at the "+" button after every time they finish scanning 1 code.
6 votes -
OTC product dispensed with qty > 1
Scanning an OTC product that happens to be a repat item correctly sets price to RRP. On changing the qty to >1 the pricing reverts to script pricing. This is undesirable when the patient is not repat.
2 votesThanks for the feedback, we'll look to include this in a future release.
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Cancelling queued scripts in NXTQ in bulk
Users want to be able to cancel queued scripts in NXTQ in bulk.
At the moment, users have to cancel them one by one, and it's very time-consuming.
1 voteThanks for the feedback, we'll look to include this in a future release.
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Number of units per label when printing multiple labels
When printing labels for a script with multiple packs it would be nice to be able to specify how many tablets are in each box.
eg. Total quantity 90 tablets (product comes as box of 20). FRED would allow you to specify 20, 20, 20, 20 and 10 quantity on each label.8 votesThanks for the feedback - would other users like to see this?
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Number of repeats on patient label (for Owing script)
When dispensing owing medication (faxed scripts) there is no option to have the number of repeats on the label as FRED classic had. This has led to customers' ending up confused about how many repeats they have left, and some doctors have rung not happy thinking we have made an error.
6 votesThanks for the feedback, we'll look to include this in a future release.
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Repeats Held File Number
When setting "repeats held" there should be a field where you can enter a file number for the repeats and this information should be displayed at the top of the screen where the "repeats held" line is
35 votesThanks for the idea, we'll look to include this in a future release.
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Patient Notes/Flags
Patient Notes/Flags : Important Notes
Pop up for Important notes gets cut off for long notes. Please wrap the text so we can read the whole message.6 votesThanks for the idea, we'll look to include this in a future release.
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Early ScanCheck
I have been STRONGLY urged to scan items in Dispensing Process. This after action from PHARMACY board. It is inconceivable that this is not part of Current program
Board will be VERY concerned .. FIX this before you do anything else
2 votes -
Ward display
Please allow function to display Patient Ward Number on the main dispensing screen and to print the Patient Ward Number on the repeat form.
2 votesThanks for the idea, we'll look to include this in a future release.
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dispensing
Flip the history panel to the left and centralize the main dispense panels helps to focus the dispensing in the center of the screen
3 votesThanks for the idea, we'll look to include this in a future release.
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Default send to MyHealthRecord
Please place a default option within the F8 patient information screen to enable the default sending of dispensed items to MHR. The box on the dispense screen could then be used to prevent this being sent should the patient not wish that particular item to be sent.
1 voteThanks for the suggestion, we'll investigate further.
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Filter is cleared after editing a script in PBS claim screen
After filtering rejected scripts in the PBS claim screen, editing one of the rejected scripts clears that filter. Users need to set the filter again to locate the remaining rejected scripts. This becomes very repetitive especially when there are many rejected scripts that need to be reclaimed. The system should remember the filter even after editing a script.
8 votesThanks for the suggestion, we'll look to implement in a future release
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Ratail price to be on the main dispense screen
Some users set the patient price based on the "total retail price" for the item. In Fred Plus, the total retail price is in the Pricing tile > PBS Price Calculation screen. The user has requested the total retail price to be displayed on the main dispense screen.
2 votesThanks for the suggestion. Others interested in this as well?
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Resubmit multiple scripts at once
The ability to resubmit multiple scripts at once like FRED classic with a single button so we can do it before we close claim just in case something hasn't been processed properly whilst PBS has been down
14 votesThanks for the suggestion, we'll look to implement in a future release
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"Next" button in Administration > Drugs screen
In Administration > Drugs screen, when users want to update the patient price for a drug in each strength (such as Crestor 5mg, 10mg, 20mg, and 40mg), users need to re-type the drug name each time to bring up the different strength.
There should be a "Next" button in Administration > Drugs screen so that system displays the next item without needing to re-type the drug name.
13 votesGreat suggestion, we'll look to implement in a future release.
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Small label for multi-label product
Currently, a small label is printed only on the first label for multi-label products ( such as Symbicort 400mcg). The user would like the small label to print on every label for multi-label products.
4 votes -
Option to print patient's facility on repeat scripts
Users would like to be able to display a patient's Facility on the repeat paperwork.
5 votesThanks for the suggestion, we'll look to include this in a future release
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