557 results found
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Saving invoices to PDF
There is no way to save invoices to PDF. Would be great if we had the same printing screen that comes up when printing reports.
Or send invoice printing to the default Windows print dialogue.
Also when printing multiple items invoice, the button says "Generate", but it sends to the printer immediately.16 votes -
Prescriber Bag: Directions
Directions are disabled when dispensing prescriber bag items, however some of the default sigs do not make sense. Either have no sigs and leave the directions empty, or allow editing.
5 votes -
Report generation - exit back to main reports menu
When selecting reports under the reports menu, (e.g. Reports>Drug Reports), closing this screen also collapses the main Reports menu. Would like closing sub-menus to take us back to the main Reports menu to make it easier to try and locate a report when you're not sure which sub-menu it may be under.
27 votesThanks for the idea, this is how Fred Dispense Classic operates so interested to hear if more users would like it done differently.
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Bypass Patient Maintenance screen when exiting sub-menus
Bypass "Patient Maintenance" screen (F8) once exiting a sub-menu such as the 'Extra details' or 'Patient Reports' tiles. This is particular preferred when said sub-menu is accessed from the initial dispense screen
3 votes -
A prompt for clearing diary notes
A user would like the system to prompt 'Are you sure?' after clicking the clear button in the diary note screen so that notes do not get cleared accidentally.
4 votesThanks for logging the idea!
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Integrate FRED NXT with DD Book (Modeus) for stock receival
Can you please integrate FRED NXT with Modeus DD Book, for receival of schedule 8 items. Modeus is integrated with FRED classic for this function, but not NXT.
This allows for less keying errors and reduces time spent entering S8 drugs line by line when receiving.
Thank you6 votes -
marking off owing scripts
marking off owing scripts - the marking off pharmacist's initials show in history, it should be the pharmacist who supplied the medication, who's initial show.
can you explain why you declined this request before - the link does not work to review5 votesAll actions and users performing those actions are recorded under Script Audit
https://webhelp.fred.com.au/dispense/Dispense/script-audit.htm
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Ability to manually delete/clear rejection and non-transmitted messages from PBS claim screen
In some cases, PBS will return rejections which cannot be cleared.
Eg 'R 312 The prescription could not be cancelled as it could not be found'In Fred Classic, these can be manually deleted - however, in Dispense Plus users cannot remove these records as the script has been cancelled.
This affects their PBS status tile - leaving it Red for the remainder of the claim instead of Yellow/Green.
Also, Cancelled non-transmitted records cause the same issue as the record is stuck as 'cancelled - non-trans' for the remainder of the claim - affecting the PBS status tile.
12 votes -
Can you create an option that an AUDIBLE ALERT for rejected PBS online claims
The old Fred Dispense allowed you to set an Audible Alert that accompanied the rejection of a PBS online claim during the dispensing process. Can you set up this option in Plus?
24 votesThere is an audible alert but it's not currently customisable.
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2 votes
Thanks for the suggestion, we'll look to include this in a future release
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pop-ups not popping up
From time to time (randomly, it would seem) pop-ups do not appear as expected when scanning in a script be that an original or a repeat. I base this on the fact that after waiting for >30 secs I press <ENTER> and I can see the pop-up briefly appear then disappear.
2 votesWe'll look into this - anyone else experiencing the same thing?
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Patient History should show if an item has been dispensed with GST (like Fred Classic)
Fred Dispense Plus does not show in the patient history if an item was dispensed with GST. Some items need to be dispensed that have GST (e.g. OTC items etc). In Fred Dispense Classic, a small + symbol appears next to the price to indicate that it is "GST-inclusive". There does not appear to be any indication of this in Fred Dispense Plus, and so you have to either go back in and "edit" the item to see if GST has been flagged, or print a patient receipt. This increases the likelihood of GST and charging errors by the pharmacy.
9 votesWe'll look to include this in a future release
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Apply GST to Patient Price (default setting) - Missing From Fred Dispense Plus
Fred Dispense Plus is missing the option to set "Apply GST to Patient Price" that is still an option in Fred Classic. This is done through the "Extra Information" tab in the patient profile. This function is essential if you are dispensing items to an organisation or corporate client who is not the end user of the product. It is incredibly inconvenient to "ALT-G" for each individual item you dispense to the organisation, especially when you are dispensing many at a time.
7 votesWe'll look to include this in a future release
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Customised PBS fees do not apply to mixtures that require users to add water
Mixtures that require users to add water (eg Amoxil 250mg/5ml) are considered extemp for PBS pricing purposes
Because of this, the customized PBS fees, which are only for ready-prepared items, do not apply when dispensing those mixtures
Users want the customized PBS fees to apply for mixtures too
9 votesThanks for the suggestion, we'll look to include this in a future release
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Scanning more than one e-script in the queue
If a customer has more than 1 e-script to scan, there should be a button in Fred Dispense Plus to click to open up a space where they (customer) can just keep scanning multiple e-scripts, one after one, for them to queue up. At the moment, this can only be achieved via medview web or pharmacist clicking at the "+" button after every time they finish scanning 1 code.
6 votes -
OTC product dispensed with qty > 1
Scanning an OTC product that happens to be a repat item correctly sets price to RRP. On changing the qty to >1 the pricing reverts to script pricing. This is undesirable when the patient is not repat.
2 votesThanks for the feedback, we'll look to include this in a future release.
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Cancelling queued scripts in NXTQ in bulk
Users want to be able to cancel queued scripts in NXTQ in bulk.
At the moment, users have to cancel them one by one, and it's very time-consuming.
1 voteThanks for the feedback, we'll look to include this in a future release.
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Number of units per label when printing multiple labels
When printing labels for a script with multiple packs it would be nice to be able to specify how many tablets are in each box.
eg. Total quantity 90 tablets (product comes as box of 20). FRED would allow you to specify 20, 20, 20, 20 and 10 quantity on each label.8 votesThanks for the feedback - would other users like to see this?
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Number of repeats on patient label (for Owing script)
When dispensing owing medication (faxed scripts) there is no option to have the number of repeats on the label as FRED classic had. This has led to customers' ending up confused about how many repeats they have left, and some doctors have rung not happy thinking we have made an error.
6 votesThanks for the feedback, we'll look to include this in a future release.
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Repeats Held File Number
When setting "repeats held" there should be a field where you can enter a file number for the repeats and this information should be displayed at the top of the screen where the "repeats held" line is
39 votesThanks for the idea, we'll look to include this in a future release.
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