511 results found
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Option to print patient's facility on repeat scripts
Users would like to be able to display a patient's Facility on the repeat paperwork.
5 votesThanks for the suggestion, we'll look to include this in a future release
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Repeats Remaining
When looking at the repeats remaining screen (F3 shortcut) if there are no repeats remaining can you please say "No repeats remaining" so we know for sure and not mistake the blank screen thinking repeats remaining are still loading
6 votes -
Option enable small label printing for OTC items
When users dispense OTC items in Dispense Plus, there is no option to enable small label printing for that item,
The small label printing option is only available for items in Fred Drug Database. Users would like the same option for OTC items as well.
13 votesThanks for the suggestion, we'll look to include this in a future release. In the meantime Own Brand Drugs might be a good option.
http://webhelp.fred.com.au/dispense/Release%20Notes/dispense-2022-february.htm
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dispensing for animals
Selecting Animal as a title should automatically set the medicare consent to No and Always dispense as private. There should also be a field for the animal species and the owner's name.
16 votesThanks for the suggestion, we'll look to include this in a future release.
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I want to change font size on label for PBS serial Number and Repeat No printed on rpt form
I want to change/modify font size on script label for PBS serial Number and also Repeat No printed on rpt form - to make larger
5 votes -
Patient important notes
The pop-up still appears if the ONLY characters in the note are <CRLF> and/or spaces.
1 voteThanks for the idea, we'll look to include this in a future release.
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Remember charge-to-account flag
"Telling" dispense to remember my setting does nothing. This setting is not remembered.
1 vote -
S8 Prescriptions Repeat Interval Report
A generated report to display S8 prescriptions with repeat intervals entered during dispensing. Potentially in the format of an excel spreadsheet displaying the following criteria: Patient Name, Address, Prescription Date, Dispense Date, Drug Dispensed, Prescription Number, Repeat Number & Repeat Interval.
1 voteThanks for the suggestion, we'll consider this for a future release.
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patient report >new script report and active medication list
Love the New Script Report in the Patient Report section however its a bit redundant if the patient is no longer taking medications that appear on the list - and might end up being inadvertently re scripted for ceased items. Being able to specify patient's current drug list is needed.
3 votesThanks for the suggestion, we'll consider this for a future release.
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A new column in wait screen to show scripts has been paid
The user would like a new column added in the wait screen to show if scripts have been paid or not. At the moment, the user can check this information in the script audit screen but finds it too troublesome.
35 votesThanks for the suggestion, let's see what other voters think.
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Real-time updates on all terminals
Any idea when real-time messaging on all terminals will happen. By real-time I mean
1. Claim tile changing to green when someone on another terminal fixes the issue or, indeed, to reflect the current status of the claim
2. The eRx queue
3. The dispense list (wait screen)etc
9 votesThanks for the suggestion - we'll consider this in our future planning.
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Nursing Home Settings
Within the facilities, is it possible to to have uniform settings for all residents within the home? For example a setting to allow automatic printing of "new script required" reports when relevent?
4 votesThanks for the suggestion, we'll consider this for future releases.
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Ability to set patient specific price
Currently, if the user overrides the patient price for a script, the system automatically uses that overridden patient price for the remainder of its repeat dispensing.
The system uses a default price instead of the overridden price if it's a brand new script even when dispensing the same item for the same patient.
The user wants to be able to set patient-specific prices so that no matter if it's a new or repeat script, the system always uses the same special patient price for particular customers.
46 votesThanks for the suggestion - what do other users think?
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Changing quantity and repeats remaining on an Eprescription
Sometimes patients request to get a smaller quantity with an increased number of repeats compared to what Dr prescribes. (eg, Dr prescribes qty 30 with 0 repeats, but patient asks pharmacy to dispense qty 10 with 2 repeats)
Currently, in such a scenario, details on the eRx message are not updated with new quantity and repeats remaining. This causes an issue, especially when dispensing outside repeat eScripts with such change.
To prevent the issue, the system should block the repeats fields from being edited on ePrescrition.
7 votesWe'll investigate how this can be done for an ePrescription
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Scripts on file
Can you put some sort of marker to indicate if a person has repeats held on file in the patient search field? That way if we have patients with the same name we don't have to click into each patient to see who it is.
6 votesThanks for the suggestion, have added to the list..
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Ability to include patients' Medicare and concession numbers on New Script Reminder and Owing Script reports
The user would like to have the ability to include patients' Medicare and concession number on New Script Reminder and Owing Script reports.
There should be a toggle option to include this information or not when generating the reports.
4 votesThanks for the suggestion - we'll look to include this in a future release
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Is it possible to have an auto tick for the MyHR box?
Is it possible to have an auto tick function for the MyHR box? This could then be unticked when necessary - far easier and quicker than having to remember to tick the box every time!
1 voteThanks for the suggestion - we'll look to include this in a future release
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Repeat interval with reg24 (or whatever its called now)
I am still asked for a repeat interval when I dispense a DD as a reg24.
1 voteThanks for the suggestion - we'll look to include this in a future release
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Prevent RTPM alerts/notifications displaying outside dispense/waitscreen
When a red or amber RTPM alert appears - users are forced to either clear the dispense screen or click on the alert in order to make it disappear.
If the alert is not cleared and the user accesses other screens ie Reports - the alert continues to remain on the screen and in some cases blocks buttons on these other screens.
13 votesThanks for the suggestion - we'll look to include this in a future release
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Users and roles screen - improvements
The following are some issues in Dispense Plus Roles which can be improved:
a) By default, there are three roles. One of which is the Managing Pharmacist who can add new users and assign roles to users. However, because there is no restriction on the default roles - users are able to modify these as they wish.
-this can lead to inconsistencies between roles between pharmacies in the same group
-it can also lead to users accidentally disabling the Managing Pharmacists ability to add users/set roles (this causes the Add button and the Roles tab to be unavailable and cannot…1 voteThanks for the suggestion - we'll look to improve this in the future
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